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Summary of Contents for Excalibur Water Systems EWS SD2MQC120
- Page 1 WATER SOFTENER 2”QC DUPLEX INSTALLATION AND USER GUIDE BARRIE • ONTARIO • CANADA TF: 877.733.8999 WWW.EXCALIBURWATER.COM...
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Page 2: Table Of Contents
SOFTENER INSTALLATION AND USER GUIDE TABLE OF CONTENTS Installation ............................3 1.1) Pre-installation instructions ......................3 1.2) General Installation and Service Warnings ................... 3 1.3) Site Requirements ......................... 3 1.4) Loading Instructions ........................4 1.5) Installation Drawing ........................5 1.6) Piping and Instrumentation Drawing .................... - Page 3 SOFTENER INSTALLATION AND USER GUIDE 4.3) Components of Control Valve ..................... 27 Brine Tank Assembly ........................... 34 Quick Reference Guide ........................35 Service Instructions ..........................37 7.1) Front Cover Removal ........................37 7.2) PC Board Removal ........................38 7.3) Drive Bracket Removal ........................ 39 7.4) Backplate Removal ........................
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Page 4: Installation
SOFTENER INSTALLATION AND USER GUIDE 1) INSTALLATION 1.1) Pre-installation instructions The cycle times, sequence of cycles, salt dose refill time and exchange capacity are preset to default by OEM. The installer must change the values according to the hardness, day override and time of regeneration. -
Page 5: Loading Instructions
Step 1: Check the product upon removal and remove from box packaging checking for any shipping damage or shortages that must be reported to Excalibur Water Systems immediately for confirmation. Step 2: Insert distributor(s) inside of media mineral tank(s) so it is positioned properly in the bottom centre groove. -
Page 6: Installation Drawing
SOFTENER INSTALLATION AND USER GUIDE 1.5) Installation Drawing BARRIE • ONTARIO • CANADA TF: 877.733.8999 WWW.EXCALIBURWATER.COM... -
Page 7: Piping And Instrumentation Drawing
SOFTENER INSTALLATION AND USER GUIDE 1.6) Piping and Instrumentation Drawing BARRIE • ONTARIO • CANADA TF: 877.733.8999 WWW.EXCALIBURWATER.COM... -
Page 8: System Drawing
SOFTENER INSTALLATION AND USER GUIDE 1.7) System Drawing 1.8) Plumbing • The 3-way bypass valve must be installed. The softener must be close to drain as much as possible. • • The primer, solder or solder flux must not get on the O-rings. After soldering the lines must be cooled before installing the O-Rings, nuts and caps. -
Page 9: Overflow Line Connection
SOFTENER INSTALLATION AND USER GUIDE 1.10) Overflow Line Connection The overflow drain line is used where overflow of the brine tank can damage the floor finishing or structure. The brine tank line is equipped with safety float valve which prevents the overflow so, the overflow line is only used in case is overflow float valve fails. - Page 10 SOFTENER INSTALLATION AND USER GUIDE NORMAL POSITION Normal Position: - Fully close the bypass valve and fully open both valves at inlet and outlet of the control valve. The supply water (untreated) enters in and treated water exits. Close Open Open Bypass Position: - The inlet and outlet valves at the control BYPASS POSITION...
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Page 11: Wiring
SOFTENER INSTALLATION AND USER GUIDE 1.13) Wiring PORT A PORT B ALT A ALT B VALVE VALVE INTERCONNECT CABLE CABLE Connect the MAV cable to ALT A control valve’s MAV port. Connect the interconnect cable between both valves on interconnect ports. Note: - ALT B unit will be shipped with connected interconnect cable BARRIE •... -
Page 12: Alt A Control Valve Wiring
SOFTENER INSTALLATION AND USER GUIDE 1.14) ALT A Control Valve Wiring Use Phillip’s screwdriver to remove the screw and cover. Weave the MAV cable and interconnect cable through the strain relief. Place the cover over the strain relief and fasten the screw. -
Page 13: Programming And Startup
SOFTENER INSTALLATION AND USER GUIDE 2) PROGRAMMING AND STARTUP 2.1) Regeneration and Error Screens Regen Screen Displays the time remaining in the current cycle. Pressing REGEN advances to the next cycle. Error Screen Alternated flashing Error and error code every 3 seconds. Clear by disconnecting the power supply at the PC board and reconnecting, or press NEXT and REGEN simultaneously for 3 seconds. -
Page 14: User Displays
SOFTENER INSTALLATION AND USER GUIDE 2.3) User Displays When the system is operating, one of five displays may be shown. Pressing NEXT will alternate between the displays shown below. User 1 Typical user display. Shows volume remaining to regeneration. This screen will not be viewed if the control is set for time-clock operation. -
Page 15: Setting Time Of Day
SOFTENER INSTALLATION AND USER GUIDE 2.4) Setting Time of Day • Push NEXT until time of day screen is displayed. Press and hold ▼ until SET TIME is displayed and the hour flashes • once. Press ▲ or ▼ until the correct hour is displayed. Then press NEXT. •... -
Page 16: Configuration Settings
SOFTENER INSTALLATION AND USER GUIDE • When valve automatically advances to fill cycle, check for leaks and then press the REGEN button to finish the regeneration. • Fully open the outlet side of the bypass valve, then open the test port downstream of this valve. Confirm the “SOFTENING”... -
Page 17: Installer Display Settings
SOFTENER INSTALLATION AND USER GUIDE Step 5CS – Select “ALT” to make Control Valve act as an alternator. Press NEXT to go to step 6CS or press REGEN to return to previous step. Step 6CS - Choose the unit A or B according to the wiring and plumbing done on alternator system. -
Page 18: Oem Softener System Setup
SOFTENER INSTALLATION AND USER GUIDE Step 5I – Next Regeneration Time (minutes): Set the minutes of day for regeneration using ▲ or ▼. Press NEXT to exit Installer Display Settings. Press REGEN to return to previous step. Exit Installer Display Settings 2.8) OEM Softener System Setup Step 1S - Press NEXT and ▼... - Page 19 SOFTENER INSTALLATION AND USER GUIDE Step 7S – Select the time for the third cycle using ▲ or ▼. Press NEXT to go to Step 8S. Press REGEN to return to previous step. Step 8S – Select the time for the fourth cycle using ▲ or ▼. Press NEXT to go to Step 9S.
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Page 20: Diagnostics
SOFTENER INSTALLATION AND USER GUIDE 2.9) Diagnostics Step 1D - Press ▲ and ▼ simultaneously for 5 seconds and release. Step 2D – Software Version. Press NEXT to go to Step 3D. Press REGEN to exit Diagnostics. Step 3D – Volume, total used since start-up: This display shows the total gallons treated since startup. - Page 21 SOFTENER INSTALLATION AND USER GUIDE Step 8D – Volume, since last regeneration: This display shows the volume of water that has been treated since the last regeneration. This display will equal zero when a water meter is not installed. Press NEXT to go to Step 9D. Press REGEN to return to previous step.
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Page 22: Model Variable Programming And Components
Model # Backwash Brine Rinse Time(MIN:SEC) Capacity (Kgr) Tank Tank Backwash (Mins) (Mins) (Mins) (Mins) lbs/ft lbs/ft lbs/ft lbs/ft EWS SD2MQC120 16x65 24x41 9:06 6:04 EWS SD2MQC150 18x65 24x50 11:22 7:35 EWS SD2MQC180 18x65 24x50 13:39 9:06 EWS SD2MQC210 21x62... -
Page 23: Flow Controls And Injectors
Flow Controls and Injectors Model # Mineral Brine Injector Drain Flow Control Tank Tank Color/ Order # Flow Drain Order # Stamped Line Size EWS SD2MQC120 16x65 24x41 Blue V3010-2U-15E 3/4” V3162-065 EWS SD2MQC150 18x65 24x50 V3010-2A V3190-090 EWS SD2MQC180 18x65 24x50... -
Page 24: Control Valve
SOFTENER INSTALLATION AND USER GUIDE 4) CONTROL VALVE 4.1) Control Valve Specifications Minimum/Maximum Operating Pressures 20 psi (138 kPa) -125 psi (862 kPa) Minimum/Maximum Operating Temperatures 40°F (4°C) - 110°F (43°C) Power Adapter: Supply Voltage 110 V AC Supply Frequency 60 Hz Output Voltage 12 V AC... -
Page 25: Flow Diagrams
SOFTENER INSTALLATION AND USER GUIDE 4.2) Flow Diagrams SERVICE BACKWASH CYCLE BARRIE • ONTARIO • CANADA TF: 877.733.8999 WWW.EXCALIBURWATER.COM... - Page 26 SOFTENER INSTALLATION AND USER GUIDE BRINE CYCLE RINSE CYCLE BARRIE • ONTARIO • CANADA TF: 877.733.8999 WWW.EXCALIBURWATER.COM...
- Page 27 SOFTENER INSTALLATION AND USER GUIDE FILL CYCLE SERVICE BARRIE • ONTARIO • CANADA TF: 877.733.8999 WWW.EXCALIBURWATER.COM...
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Page 28: Components Of Control Valve
SOFTENER INSTALLATION AND USER GUIDE 4.3) Components of Control Valve 4.3.1) Front Cover and PC Board Drawing No. Order No. Description Quantity CLK V3175EE01 WS1EE FRONT COVER ASSEMBLY CLK V310701 WS1 MOTOR CLK V310601 WS1 DRIVE BRACKET & SPRING CLIP CLK V3408EE04BOARD WS1THRU/2 EE PCB 5 DIGIT REPL CLK V3110 WS1 DRIVE GEAR 12X36... - Page 29 SOFTENER INSTALLATION AND USER GUIDE 4.3.2) Drive assembly, Piston and Spacer stack Drawing No. Order No. Description Quantity CLK V3726 WS2 BRINE PISTON ASSEMBLY CLK V3725 WS2 PISTON DOWNFLOW ASSEMBLY (AMBER IN COLOR) CLK V3452 O-RING 230 CLK V3728 WS2 DRIVE CAP ASSEMBLY CLK V3724 WASHER FLAT SS 1/4 CLK V3642...
- Page 30 SOFTENER INSTALLATION AND USER GUIDE 4.3.3) Base Adapters Drawing No. Order No. Description Quantity CLK V320201 WS2H BASE CLK V3419 O-RING 347 Drawing No. Order No. Description Quantity CLK V3444 WS2H SCREW HEXCAP 5/16-18X2 SS CLK V3293 WS2H WASHER SS 5/16 FLAT CLK V3445 WS2H WASHER SPLIT LOCK 5/16 SS CLK V3447...
- Page 31 SOFTENER INSTALLATION AND USER GUIDE 4.3.4) Regenerant Components Drawing No. Order No. Description Quantity CLK V3477 WS2H INJECTOR CAP CLK V3152 O-RING 135 CLK V3727 WS2 INJECTOR BODY ASSEMBLY See page 33 WS2/2H INJECTOR ASSY CLK V3731 WS2 INJ DRAW TUBE DOWNFLOW ASSEMBLY (BLACK IN CLK V3730 WS2 INJ FEED TUBE DOWNFLOW ASSEMBLY (BLACK IN CLK V3315...
- Page 32 SOFTENER INSTALLATION AND USER GUIDE 4.3.5) Drain Line Flow Control Item Part# Description Qty. WS Drain Fitting, 3/4” Elbow CLK V315804 CLK V315803 Drain Elbow, 3/4 NPT CLK V315901 DLFC Retainer Assembly CLK V3163 O-ring, -019 CLK H4615 Locking Clip CLK V3983 WS2 DLFC Adapter CLK V3162xx See DLFC Section...
- Page 33 SOFTENER INSTALLATION AND USER GUIDE 4.3.6) Outlet Meter Assembly Note: Be sure the proper meter size is programmed in the software. Standard meter cable used for spacing up to 3” between valve body and meter body, longer distance requires longer cable #V3221. Service or replace the turbine by: 1.
- Page 34 SOFTENER INSTALLATION AND USER GUIDE 4.3.7) Motorized Alternating Valve (MAV) Quantity Drawing No. Order No. Description V3076 CLK V3073 MAV/NOHWBY COVER ASY CLK V3476 WS MOTOR ASY 8 FT CLK V3592 SCREW #8-1 PHPN T-25 SS CLK V326201 WS1.5&2ALT/2BY REDUCGEARCVRASY CLK V311001 WS1 DRIVE REDUCING GEAR PLAIN CLK V3264...
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Page 35: Brine Tank Assembly
SOFTENER INSTALLATION AND USER GUIDE 5) BRINE TANK ASSEMBLY SAFETY FLOAT BRINE ELBOW Item No. Part No. Description Qty. Quick Connect Elbow CLK CV3163 O-Ring 019 CLK CH4615 Elbow locking clip BRINE TANK ASSEMBLY Item Part No. Description Models Qty. CLK BT 2441BR 24”x41”... -
Page 36: Quick Reference Guide
SOFTENER INSTALLATION AND USER GUIDE 6) QUICK REFERENCE GUIDE Manual Regeneration Immediate Regeneration: - Press and hold “REGEN” button for more than 3 seconds. Press “REGEN” button to advance the unit to next cycle in regeneration. Delayed Regeneration: - Press and release “REGEN” button once the “REGEN TODAY”... - Page 37 SOFTENER INSTALLATION AND USER GUIDE General Operation The first display will show the capacity remaining or days remaining in next regeneration. Pressing “NEXT” button will toggle this display with current time of day. To Set Time of Day Press “SET CLOCK” button. •...
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Page 38: Service Instructions
SOFTENER INSTALLATION AND USER GUIDE 7) SERVICE INSTRUCTIONS 7.1) Front Cover Removal Pull out on each side of the covers locking tabs BARRIE • ONTARIO • CANADA TF: 877.733.8999 WWW.EXCALIBURWATER.COM... -
Page 39: Pc Board Removal
SOFTENER INSTALLATION AND USER GUIDE 7.2) PC Board Removal Disconnect the power cable first and then disconnect other cables. Lift up the locking tab and then pull out the PC board from top. BARRIE • ONTARIO • CANADA TF: 877.733.8999 WWW.EXCALIBURWATER.COM... -
Page 40: Drive Bracket Removal
SOFTENER INSTALLATION AND USER GUIDE 7.3) Drive Bracket Removal Lift up both locking tabs and pull out the bracket. Motor can be removed by pressing the locking spring to the right and then pull the motor out. Gearbox can be removed by pushing the beige colored locking tabs inwards. BARRIE •... -
Page 41: Backplate Removal
SOFTENER INSTALLATION AND USER GUIDE 7.4) Backplate Removal Squeeze two release tabs to inside direction After squeezing release tabs, turn the backplate counter clockwise BARRIE • ONTARIO • CANADA TF: 877.733.8999 WWW.EXCALIBURWATER.COM... -
Page 42: Drive Cap Removal
SOFTENER INSTALLATION AND USER GUIDE 7.5) Drive Cap Removal Use 5/32 Allen wrench to Remove Drive Cap Bolts After taking bolts off, pull out the drive cap with main piston & brine piston BARRIE • ONTARIO • CANADA TF: 877.733.8999 WWW.EXCALIBURWATER.COM... -
Page 43: Stack Assembly
SOFTENER INSTALLATION AND USER GUIDE 7.6) Stack Assembly Pull out the spacer stack assembly 7.7) Injector Removal Use the closed end of service wrench to loosen Gently pry the injector with open end of service injector cap wrench BARRIE • ONTARIO • CANADA TF: 877.733.8999 WWW.EXCALIBURWATER.COM... -
Page 44: Troubleshooting
SOFTENER INSTALLATION AND USER GUIDE 8) TROUBLESHOOTING 8.1) Troubleshooting Procedures Problem Possible Cause Solution a. No power at electric outlet a. Repair outlet or use working outlet 1. No Display on PC Board b. Control valve Power Adapter not plugged into outlet b. - Page 45 SOFTENER INSTALLATION AND USER GUIDE Problem Possible Cause Solution a. Bypass valve is open or faulty a. Fully close bypass valve or replace b. Media is exhausted due to high water usage b. Check program settings or diagnostics for abnormal 8.
- Page 46 SOFTENER INSTALLATION AND USER GUIDE Problem Possible Cause Solution a. Motor not inserted full to a. Disconnect power, make sure motor is fully engaged, check 14. E1, Err – 1001, Err – 101 = engage pinion, motor wires for broken wires, make sure two pin connector on motor Control unable to sense motor broken or disconnected movement...
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Page 47: Possible Error Codes
SOFTENER INSTALLATION AND USER GUIDE Problem Possible Cause Solution a. Control valve programmed for a. Press NEXT and REGEN buttons for 3 seconds to 18. Err -1006, Err – 106, ALT A or b, nHbP, SEPS, or resynchronize software with piston position or Err - 116 = MAV/ SEPS/ NHBP/ AUX MAV AUX MAV without having a disconnect power supply from PC Board for 5... -
Page 48: Year Warranty
Warranty ~ Working Procedures If during the suitable warranty period, a part is defective, then Excalibur Water Systems will repair or replace that part at no charge to the original owner, with the exception of charges for nominal shipping, service and/or installation.
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