Excalibur Water Systems Progressive Flow SC1 Series Installation And User Manual page 57

SOFTENER INSTALLATION AND USER GUIDE
7.1.2) Troubleshooting Procedures
Problem
1. No Display on PC Board
2. PC Board does not display
correct time of day
3. Display does not indicate
that water is f lowing. Refer to
user instructions for how the
display indicates water is
flowing
4. Control valve regenerates at
wrong time of day
5. Time of day flashes on and
off
6. Control valve does not
regenerate automatically
when the REGEN button(s) is
depressed and held.
7. Control valve does not
regenerate automatically but
does when the REGEN button
is depressed and held.
BARRIE • ONTARIO • CANADA TF: 705.733.8900 WWW.EXCALIBURWATER.COM
Possible Cause
a. No power at electric outlet
b. Control valve Power Adapter
not plugged into outlet or power
cord end not connected to PC
board connection
c. Improper power supply
d. Defective Power Adapter
e. Defective PC Board
a. Power Adapter plugged into
electric o utlet controlled by light
switch
b. Tripped breaker switch and/or
tripped GFI
c. Power outage
d. Defective PC Board
a. Bypass valve in bypass position
b. Meter is not connected to
meter connection on PC Board
c. Restricted/ stalled meter
d. Meter wire not installed
securely into three pin connector
e. Defective meter
f. Defective PC Board
a. Power outage
b. Time of day not set correctly
c. Time of regeneration set
d. Control valve set at "on 0"
(immediate regeneration)
e. Control valve set at "NORMAL +
on 0" (delayed and/ or immediate)
a. Power outage
a. Broken drive gear or drive cap
assembly
b. Broken Piston Rod
c. Defective PC Board
a. Bypass valve in bypass position
b. Meter is not connected to
meter connection on PC Board
c. Restricted/ stalled meter
d. Incorrect programming
e. Meter wire not installed
securely into three pin connector
f. Defective meter
g. Defective PC Board
a. Repair outlet or use working outlet
b. Plug Power Adapter into outlet or c onnect power cord end to PC Board
connection
c. Verify proper voltage is being delivered to PC Board
d. Replace Power Adapter
e. Replace PC Board
a. Use uninterrupted outlet
b. Reset breaker switch and/ or GFI switch
c. Reset time of day. PC Board battery may be depleted. See Front Cover
and Drive Assembly drawing for instructions.
d. Replace PC Board
a. Turn bypass handles to place bypass in service position
b. Connect meter to three pin connection labeled METER on PC Board
c. Remove meter and check for rotation or foreign material
d. Verify meter cable wires are installed securely into three pin connector
labeled METER
e. Replace meter
f. Replace PC Board
a. Reset time of day. PC Board battery may be depleted. See Front Cover
and Drive Assembly drawing for instructions.
b. Reset to correct time of day
c. Reset regeneration time
d. Check programming setting and reset to NORMAL (for a delayed regen
time)
e. Check programming setting and reset to NORMAL (for a delayed regen
time)
a. Reset time of day. PC Board battery may be depleted. See Front Cover
and Drive Assembly drawing for instructions.
a. Replace drive gear or drive cap assembly
b. Replace piston rod
c. Defective PC Board
a. Turn bypass handles to place bypass in service position
b. Connect meter to three pin connection labeled METER on PC Board
c. Remove meter and check for rotation or foreign material
d. Check for programming error
e. Verify meter cable wires are installed securely into three pin connector
labeled METER
f. Replace meter
g. Replace PC Board
Solution
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