SOFTENER INSTALLATION AND USER GUIDE 1) INSTALLATION 1.1) Pre-installation instructions The cycle times, sequence of cycles, salt dose refill time and exchange capacity are preset to default by Excalibur. Installer must program the valve to recommended hardness, Day override and time of regeneration.
Step 1: Check the product upon removal and remove from box packaging checking for any shipping damage or shortages that must be reported to Excalibur Water Systems immediately for confirmation. Step 2: Insert distributor(s) inside of media mineral tank(s) so it is positioned properly in the bottom centre groove.
SOFTENER INSTALLATION AND USER GUIDE Well Water Installation Municipal Installation 1) The softener must be close to drain as much as possible. 2) The salt must be refilled in brine tank with frequency stated by dealer. 3) The water heater’s inlet and outlet must be at least 10ft away from softener. 4) The unit including the drain must be located in a room temperature above 33°...
SOFTENER INSTALLATION AND USER GUIDE 1.10) Overflow Line Connection The overflow drain line is used where overflow of the brine tank can damage the floor finishing or structure. The brine tank line is equipped with safety float valve which prevents the overflow so, the overflow line is only used in case is overflow float valve fails.
SOFTENER INSTALLATION AND USER GUIDE 1.12) Bypass Valve The inlet and outlet handles point in the direction of flow indicated by the engraved arrows on the control valve. Water flows through the control valve for normal operation of a water softener. During the regeneration cycle this position provides regeneration water to the unit, while also providing untreated water to the distribution system...
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SOFTENER INSTALLATION AND USER GUIDE The inlet handle points in the direction of flow and the outlet handle points to the center of bypass valve, system water pressure is allowed to the control valve and the plumbing system while not allowing water to exit from the control valve to the plumbing.
SOFTENER INSTALLATION AND USER GUIDE 1.13) Start Up Instructions • Keep the bypass valve in bypass operation by moving both the handles into the center direction of the bypass valve. Now the untreated water is being supplied to house. Open the faucet until water comes clear out of it.
SOFTENER INSTALLATION AND USER GUIDE 2) PROGRAMMING 2.1) Regeneration and Error Screens Regen Screen Displays the time remaining in the current cycle. Pressing REGEN advances to the next cycle. Error Screen Alternated flashing Error and error code every 3 seconds. Clear by disconnecting the power supply at the PC board and reconnecting, or press NEXT and REGEN simultaneously for 3 seconds.
SOFTENER INSTALLATION AND USER GUIDE 2.3) User Displays When the system is operating, one of five displays may be shown. Pressing NEXT will alternate between the displays shown below. User 1 Typical user display. Shows volume remaining to regeneration. This screen will not be viewed if the control is set for time-clock operation.
SOFTENER INSTALLATION AND USER GUIDE 2.4) Setting Time of Day Push NEXT until time of day screen is displayed. Press and hold ▼ until SET TIME is displayed and the hour flashes once. Press ▲ or ▼ until the correct hour is displayed. Then press NEXT.
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SOFTENER INSTALLATION AND USER GUIDE Step 3CS – Selecting the use of an outside signal to initiate a regeneration. Selection only matters if a connection is made to the two pin connector labeled DP SWITCH located on the printed circuit board. Select oFF - feature not used.
SOFTENER INSTALLATION AND USER GUIDE 2.6) Installer Display Settings Step 1I - To enter Installer Display press NEXT and ▲ simultaneously for about 5 seconds and release. Step 2I – Hardness: Set the amount of infl uent hardness using ▲ or ▼.
SOFTENER INSTALLATION AND USER GUIDE 2.7) Softener System Setup Step 1S - Press NEXT and ▼ simultaneously for 5 seconds and release. If screen in Step 2S does not appear, the lock on valve programming has been activated. To unlock press ▼, NEXT, ▲, REGEN in sequence, then press NEXT and ▼...
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SOFTENER INSTALLATION AND USER GUIDE Step 6S – Select the time for the second cycle using ▲ or ▼. NOTE: The display will flash between cycle number and time, and brine direction (UP or dn). Press NEXT to go to Step 7S. Press REGEN to return to previous step. Step 7S –...
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SOFTENER INSTALLATION AND USER GUIDE Step 11S – Set Volume Capacity using ▲ or ▼. If value is set to: • “AUTO” capacity will be automatically calculated and reserve capacity will be automatically estimated; • “oFF” regeneration will be triggered solely by the day override setting (see Installer Display/Settings Step 4I);...
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SOFTENER INSTALLATION AND USER GUIDE Step 14S – Set Relay Actuation Time or Gallons using ▲ or ▼. The choices are: • Relay Actuation Time: After the start of a regeneration the amount of time that should pass prior to activating the relay. The start of regeneration is defined as the first backwash cycle, Dn brine cycle or UP brine cycle whichever comes first.
SOFTENER INSTALLATION AND USER GUIDE 2.8) Diagnostics Step 1D - Press ▲ and ▼ simultaneously for 5 seconds and release. If screen in Step 2D does not appear the lock on the valve is activated. To unlock press ▼, NEXT, ▲, REGEN in sequence, then press ▲ and ▼simultaneously for 5 seconds and release.
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SOFTENER INSTALLATION AND USER GUIDE Step 9D Step 9D – Volume, reserve capacity used for last 7 days. This display shows day 0 (for today) and flashes the reserve capacity. Pressing ▲ will show day 1 (which would be yesterday) and flashes the reserve capacity used.
SOFTENER INSTALLATION AND USER GUIDE 4) CONTROL VALVE 4.1) Control Valve Function and Cycles of Operation The control valve is compatible with a variety of regenerants and resin cleaners. The control valve is capable of routing the flow of water in the necessary paths to regenerate or backwash water treatment systems.
SOFTENER INSTALLATION AND USER GUIDE 4.3) Components of Control Valve 4.3.1) Front Cover and PC Board Drawing No. Order No. Description Quantity CLK V3175EE01 WS1EE FRONT COVER ASSEMBLY CLK V310701 WS1 MOTOR CLK V310601 WS1 DRIVE BRACKET & SPRING CLK V3408EE04BOARD WS1THRU/2 EE PCB 5 DIGIT CLK V3110 WS1 DRIVE GEAR 12X36 CLK V3109...
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SOFTENER INSTALLATION AND USER GUIDE 4.3.2) Drive assembly, Piston and Spacer stack Drawing No. Order No. Description Quantity CLK V3430 WS1.5 Spacer Stack Assembly CLK V3004 Drive Cap ASY Back Plate Refer to Programming and Cover Drawing Manual CLK V3407 WS125/15 Piston Downflow ASY (amber) CLK V3174 WS1 Regenerant Piston...
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SOFTENER INSTALLATION AND USER GUIDE 4.3.3) Injector Assembly Drawing No. Order No. Description Quantity CLK V3176 INJECTOR CAP CLK V3152 O-RING 135 CLK V317701 INJECTOR SCREEN CAGE CLK V30101Z WS1 INJECTOR ASY Z PLUG CLK V30101A WS1 INJECTOR ASY A BLACK CLK V30101B WS1 INJECTOR ASY B BROWN CLK V30101C...
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SOFTENER INSTALLATION AND USER GUIDE 4.3.4) Brine Tank Line Flow Control Drawing No. Order No. Description Quantity CLK V414401 Elbow 3/8 Liquifit Asy w/RFC CLK H4615 Elbow Locking Clip CLK H4628 Elbow 3/8” Liquifit CLK V3163 0-ring 019 CLK V316501 WS1 RFC Retainer Asy (0.5 gpm) 1 CLK V3182 WS1 RFC...
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SOFTENER INSTALLATION AND USER GUIDE 4.3.5) Drain Line Flow Control Drain Line ¾” Drawing No. Order No. Description Quantity CLK H4615 Elbow Locking Clip CLK PKP10TS8BULK Polytube insert 5/8 Option CLK V3192 WS1 Nut ¾ Drain Elbow Option CLK V315801 WS1 Drain Elbow ¾...
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SOFTENER INSTALLATION AND USER GUIDE Drain Line 1” Drawing No. Order No. Description Quantity CLK H4615 Elbow Locking Clip CLK V3166 WS1 Drain FTG Body 1 CLK V316601 FTG Flow Control Body Female 1 CLK V3167 WS1 Drain FTG Adapter 1 CLK V3163 0-ring 019 CLK V3150...
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SOFTENER INSTALLATION AND USER GUIDE 4.3.6) Outlet Meter Assembly Drawing No. Order No. Description Quantity CLK V3151 WS1 Nut 1” QC CLK V3003 WS1 Meter ASY CLK V311801 WS1 Turbine ASY CLK V3105 O-ring 215 THIS WATER METER SHOULD NOT BE USED AS THE PRIMARY MONITORING DEVICE FOR CRITICAL OR HEALTH EFFECT APPLICATIONS.
SOFTENER INSTALLATION AND USER GUIDE 6) QUICK REFERENCE GUIDE Manual Regeneration Immediate Regeneration: - Press and hold “REGEN” button for more than 3 seconds. Press “REGEN” button to advance the unit to next cycle in regeneration. Delayed Regeneration: - Press and release “REGEN” button once the “REGEN TODAY”...
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SOFTENER INSTALLATION AND USER GUIDE General Operation Pressing “NEXT” button will toggle the displays with current time of day, current flow rate, days remaining in regeneration, total volume used and volume remaining. To Set Time of Day • Press and hold “DOWN” arrow button. •...
SOFTENER INSTALLATION AND USER GUIDE 7) TROUBLESHOOTING PROCEDURE Problem Possible Cause Solution a. No power at electric outlet a. Repair outlet or use working outlet b. Control valve Power Adapter not b. Plug Power Adapter into outlet or connect power cord end to PC Board 1.
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SOFTENER INSTALLATION AND USER GUIDE Problem Possible Cause Solution a. Bypass valve is open or faulty a. Fully close bypass valve or replace b. Media is exhausted due to high water b. Check program settings or diagnostics for abnormal water usage 8.
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SOFTENER INSTALLATION AND USER GUIDE Problem Possible Cause Solution a. Motor not inserted full to engage a. Disconnect power, make sure motor is fully engaged, check 14. E1, Err – 1001, Err – 101 = Control pinion, motor wires broken or for broken wires, make sure two pin connector on motor is unable to sense motor movement disconnected...
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SOFTENER INSTALLATION AND USER GUIDE Problem Possible Cause Solution 17. Err – 1004, Err – 104 = Control valve motor ran a. Drive bracket not snapped in properly a. Snap drive bracket in properly then Press NEXT too long and timed out trying to reach home and out enough that reduction gears and and REGEN buttons for 3 seconds to position...
Warranty ~ Working Procedures If during the suitable warranty period, a part is defective, then Excalibur Water Systems will repair or replace that part at no charge to the original owner, with the exception of charges for nominal shipping, service and/or installation.
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