Excalibur Water Systems Progressive Flow SC1 Series Installation And User Manual page 58

SOFTENER INSTALLATION AND USER GUIDE
Problem
8. Hard or untreated water is
being delivered
9. Control valve uses too much
regenerant
10. Residual regenerant being
delivered to service
11. Excessive water in
regenerant tank
12. Control valve fails to draw
in regenerant
13. Water running to drain
BARRIE • ONTARIO • CANADA TF: 705.733.8900 WWW.EXCALIBURWATER.COM
Possible Cause
a. Bypass valve is open or faulty
b. Media is exhausted due to high
water usage
c. Meter not registering
d. Water quality fluctuation
e. No regenerant or low level of
regenerant in regenerant tank
f. Control fails to draw in
g. Insufficient regenerant level in
regenerant tank
h. Damaged seal/stack assembly
i. Control valve body type and
piston type mix matched
j. Fouled media bed
a. Improper refill setting
b. Improper program settings
c. Control valve regenerates
frequently
a. Low water pressure
b. Incorrect injector size
c. Restricted drain line
a. Improper program settings
b. Plugged injector
c. Drive cap assembly not
d. Damaged seal/ stack assembly
e. Restricted or kinked drain line
f. Plugged backwash flow
controller
g. Missing refill flow controller
a. Injector is plugged
b. Faulty regenerant piston
c. Regenerant line connection leak
d. Drain line restriction or debris
cause excess back pressure
e. Drain line too long or too high
f. Low water pressure
a. Power outage during
regeneration
b. Damaged seal/ stack assembly
c. Piston assembly failure
d. Drive cap assembly not
Solution
a. Fully close bypass valve or replace
b. Check program settings or diagnostics for abnormal water
usage
c. Remove meter and check for rotation or foreign material
d. Test water and adjust program values accordingly
e. Add proper regenerant to tank
f. Refer to Trouble Shooting Guide number 12
g. Check refill setting in programming. Check refill flow control for
restrictions or d ebris and clean or replace
h. Replace seal/stack assembly
i. Verify proper control valve body type and piston type match
j. Replace media bed
a. Check refill setting
b. Check program setting to make sure they are specific to the
water quality and a pplication needs
c. Check for leaking fixtures that may be exhausting capacity or
system is undersized
a. Check incoming water pressure – water pressure must remain
at minimum of 25 psi
b. Replace injector with correct size for the application
c. Check drain line for restrictions or debris and clean
a. Check refill setting
b. Remove injector and clean or replace
c. Re‐tighten the drive cap assembly
d. Replace seal/ stack
e. Check drain line for restrictions or debris and or un‐kink drain
line
f. Remove backwash flow controller and clean or replace
g. Replace refill flow controller
a. Remove injector and clean or replace
b. Replace regenerant piston
c. Inspect regenerant line for air leak
d. Inspect drain line and clean to correct restriction
e. Shorten length and or height
f. Check incoming water pressure – water pressure must remain
at minimum of 25 psi
a. Upon power being restored control will finish the remaining
regeneration time. Reset time of day.
b. Replace seal/ stack assembly
c. Replace piston assembly
d. Re‐tighten the drive cap assembly
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