Onboarding The Inverter; Connection Notes (To Homeowner's Network) - Redback SH5000 Installation Manual

Operatio n
3.4

Onboarding the inverter

Onboarding is the process of establishing the inverter's permanent connection to the internet, using the owner's home
network. Permanent connection to the owner's network is by Wi-Fi or Ethernet cable.
Onboarding is automatic when an ethernet connection to the home network is used.
When connection to the home network is by Wi-Fi, complete onboarding using the RedbackINSTALL app and a Bluetooth
connection to the inverter.
If no internet or home network is available at site, the inverter can be pre-configured with all major settings except site
registration i.e., it can be left functional but not onboarded.
Before onboarding, ensure the following communication cables are correctly installed:
• SM3000 to Bos KWH Meter (3.11.1)
• BoS to Inverter (section 2.10.3)
• Fan Controller to BoS BMS (3.14.4)
3.4.1

CONNECTION NOTES (TO HOMEOWNER'S NETWORK)

METHOD COMMENT
Ethernet Preferred and
automatic if LAN
is detected
Wi-Fi Onboard using
Bluetooth and
Wi-Fi
None System can be set
up but not
registered.
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Installation Manual - Redback Smart Hybrid System - v2.0
INDICATIONS
COMM'S LED is Yellow and NETWORK LED is
Blue: Inverter is connected to the Redback
Cloud.
COMM'S LED is flashing: Connected to home
network using ethernet but Redback Cloud not
found. See 5.3.
COMM'S OFF: Not connected to home network.
Onboarding required.
The EMS BLUETOOTH LED must be flashing.
Restart the EMS if required (Section 4.3).
Time is of the essence! Bluetooth onboarding
must start within 30 minutes.
Unable to connect message
The EMS BLUETOOTH LED must be flashing to
connect.
REDBACKINSTALL IMPACT
The app will request confirmation that LAN
is the preferred connection method.
The app will request confirmation that LAN
is the preferred connection method.
The app requires you to specify the
connection method.
Connection to home network is required,
including password.
If Bluetooth times-out the EMS must be
restarted as described in Section 4.3.
Ensure Password is correct and that
connection is to a 2.4Ghz network (5Ghz is
not supported).
The app will request confirmation of this
choice. A limited menu of setup options will
be available.