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Summary of Contents for Redback SI5000
- Page 1 Owner’s Manual Redback Smart Inverter SI5000-6000-8000-10000 v1.4...
- Page 2 PRIVACY NOTICE Redback will use the personal information provided to us only for warranty purposes. Without this information we will not be able to process your warranty claim. If you require further information about our privacy policy, please visit our website at...
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Page 3: Table Of Contents
Other resources ............................5 Transfer of ownership ..........................5 System overview ............................. 6 Know your product ..........................7 Features and benefits of your Redback system ..................7 System limitations ..........................7 Product dimensions ..........................8 Typical installation ..........................8 EMS module nameplates ........................8 Getting the best from your system ...................... - Page 4 11.5.2 Inverter status LED (multiple-inverter installations) ............. 17 11.5.3 Comms module LEDs ......................18 PA110 Smart Meter diagnostics ......................19 Maintenance schedule ........................... 20 Specifications ............................21 Redback installation details ........................23 Installer’s checklist ..........................23 4 Owner’s Guide – Redback Smart Inverter – v1.4...
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Page 5: Welcome
You can then access the system using the Redback app or portal, see how the system is working for you, and gain insights to help maximise your consumption of self-generated energy. -
Page 6: System Overview
Handle all parts with care and follow instructions provided. WARNING: Fire hazard Do not keep combustible or flammable materials in the same room as the equipment. The Redback Smart Inverter contains relays and switches that are not ignition protected. Ensure clearance requirements are strictly enforced: Maintain 200mm of clear space around unit to ensure unobstructed airflow for convection cooling. -
Page 7: Know Your Product
Warranty support will also be affected. • Prediction of your energy bills. The Redback meter is a Class 1 meter: it provides a good indication of energy consumption; however, readings may vary slightly from the Network meters used for billing. •... -
Page 8: Product Dimensions
EMS module nameplates Your inverter includes a Communications Module located at the bottom centre of the inverter. Modules are specified/optioned according to needs. The nameplate identifies the type of module fitted. 8 Owner’s Guide – Redback Smart Inverter – v1.4... -
Page 9: Getting The Best From Your System
Redback Technologies Getting the best from your system Your Redback system is designed to operate autonomously – the level of interaction is up to you. A set-and-forget approach will work fine: occasional maintenance is all that is required. Alternatively, you can dive into your data and make informed decisions to optimize your system and lifestyle to maximize the return on your investment. -
Page 10: Use Smart Load Control (Optional Hardware Is Needed)
Use Smart Load Control (optional hardware is needed) Redback’s Smart Load Control feature enables you to make the best of your generated energy by only running your large loads (such as a pool pump or hot water system) when there is excess solar energy available. -
Page 11: Inverter Operation
Redback Technologies Inverter operation Shutdown procedure Occasionally, it may be necessary to shut down the inverter interrupting all inverter functions. Owner’s Guide – Redback Smart Inverter - v1.4 11... -
Page 12: Restart Procedure
Operation Restart procedure Restart your inverter as shown below. 12 Owner’s Guide – Redback Smart Inverter – v1.4... -
Page 13: Connect Your System To The Internet
There are two easy ways to check if your system is online: Login to the Redback portal. If your system is “Online” and refreshing data every 6o seconds, then it is connected. Login to the MyRedback app. If data is refreshing every 60 seconds, then the system is connected. -
Page 14: Bluetooth
On the MyRedback app, check that data is refreshing every 20 seconds; On the Portal, check that your system is online, and refreshing every 60 seconds. If onboarding fails, try again, or contact Redback Customer Support for help. 14 Owner’s Guide – Redback Smart Inverter – v1.4... -
Page 15: Troubleshooting
Contact your installer if inverter still does not operate correctly. Red Inverter Status LED Error state exists Contact your installer. Purple Flashing EMS Error state exists Contact your installer. Network LED Owner’s Guide – Redback Smart Inverter - v1.4 15... -
Page 16: Inverter Unexpectedly Or Frequently Shutting Down
Battery Cabinet-Temp. ° *You may not have access to all chart parameters. Contact your installer or Redback if you require access. Multiple inverter installations Your installation may include 1-3 SI-series inverters, usually connected to different phases, and these inverters operate independently except in one situation: if any inverter encounters a fault and needs to shut down, then the other two inverters will also shut down immediately. -
Page 17: Inverter Status Leds
Inverter is starting up. Wait for start up to complete (about one minute). Green Flashing Inverter is advertising BLE Use Redback Install app to connect to the inverter. Network communications Use Redback Install app to Blue Flashing lost. -
Page 18: Comms Module Leds
White ON No ethernet connected Connect if needed. No Power to inverter Enable Grid Supply to Inverter No power to module Check module is correctly installed Module faulty Contact Redback BOTH OFF 18 Owner’s Guide – Redback Smart Inverter – v1.4... -
Page 19: Pa110 Smart Meter Diagnostics
Redback Technologies PA110 Smart Meter diagnostics The Redback PA110 Energy Meter is usually located at the main switchboard. It detects grid energy traffic and sends information to the Smart Inverter. This information informs inverter operation. To function correctly, your system requires a working PA110. Contact your installer immediately if you suspect the PA110 is not working correctly. -
Page 20: Maintenance Schedule
WARNING: ELECTROCUTION HAZARD. Lethal voltages may be present. There are no user serviceable parts inside. Do not remove front covers. Your Redback Smart Inverter is a low maintenance product. You should undertake the minor annual maintenance listed below. Internal maintenance must be conducted by a qualified person, such as your installer. -
Page 21: Specifications
Suitability for Isolation Rated Operational Current (Ie)(Ue=1000V) Utilization Category DC-PV2 DC-PV2 Rated Short-time Withstand Current (Icw) 780A 760A Rated Short-circuit Making Capacity (Icm) 1200A 1400A Rated Breaking Capacity 4x Ie 4x Ie Owner’s Guide – Redback Smart Inverter - v1.4 21... - Page 22 CERTIFICATIONS, STANDARDS AND APPROVALS CE Mark (LVD, EMC, RoHS) AS/NZS 4777.2:2020 IEC 62109-2: 2011 IEC 60529 RCM Approval IEC 62109-1: 2010 IEC 62116:2014 EN 61000 DESIGNED WITH INSTALLATION STANDARDS CONSIDERED AS/NZS3000:2018 AS/NZS 5033:2021 22 Owner’s Guide – Redback Smart Inverter – v1.4...
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Page 23: Redback Installation Details
SI6000 SI10000 Installer’s checklist To get you started with Redback ownership, your installer should complete this checklist with you. ITEM DESCRIPTION Walk through the installation, ensuring the homeowner understands what has been installed (and where). Explain the limitations of the system, even when the grid is connected. - Page 24 Specifications redbacktech.com 24 Owner’s Guide – Redback Smart Inverter – v1.4...
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