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Table of Contents
- 1 Table of Contents
- 2 Introduction
- 3 Application
- 4 Tools and Information Required
- 5 Diagnostics
- 6 Internet Connection
- 7 Resetting or Restarting Your Redback Inverter
- 8 Connecting the Inverter to Your Wi-Fi (Android Devices, Redback App Installed)
- 9 Connecting the Inverter to Your Wi-Fi (Apple Ios Devices, Redback App Installed)
- 10 Installer Notes
- 11 Related Documents
- 12 Revisions
- Download this manual
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Table of Contents
Related Manuals for Redback SH4600
Summary of Contents for Redback SH4600
- Page 1 Knowledge Base Guide – Resetting your Redback Inverter Version 1.0 Date: 27/07/2018...
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Page 2: Table Of Contents
Resetting or restarting your Redback inverter Soft reset Hard reset (Restart) Connecting the inverter to your Wi-Fi (Android devices, Redback App installed) Connecting the inverter to your Wi-Fi (Apple iOS devices, Redback app installed) Installer notes 10. Related documents 11. Revisions... -
Page 3: Introduction
Introduction This guide assists owners of Redback Inverters to diagnose and remedy simple communication errors. This guide includes: • Diagnosis • Communication failure cause and remedies • Soft resetting your Redback Inverter • Hard resetting your inverter • Reconfiguring your Wi-Fi connection... -
Page 4: Diagnostics
Diagnostics Your Redback Inverter is equipped with a LED arrays to indicate system status and aid diagnosis. Inverter LEDs (SH4600 and SH5000) Ouija LEDs (visible on SH5000 only) Name Colour/pattern Meaning Name Colour/pattern Meaning System Ready ON: System ready Power... -
Page 5: Internet Connection
Internet connection Your Redback Inverter will perform best when it is connected to the internet. An internet connection enables the inverter to send data to the Redback cloud, where you can use the Redback App or Portal to view performance and fine tune your system. -
Page 6: Resetting Or Restarting Your Redback Inverter
WIFI OMRON OMRON The Inverter will resume normal operation in approximately 10 minutes. Check the LEDs Redback Technologies GUI- 003 Knowledge Base- Resetting your Redback Inverter Audience: Home owner Installer . Version 1.0 - 27/07/2018 - Page 6 of 16... -
Page 7: Hard Reset (Restart)
R _P Switch the SOLAR PV Isolator to OFF Se t Se t Re s e t (SH4600 is located next to the inverter). PV ARRAY DC ISOL A T OR MAIN SWITCH BOARD or SUB-BOARD SOLAR PV MAIN SWITCH BOARD Switch the BATTERY circuit breaker OFF. -
Page 8: Connecting The Inverter To Your Wi-Fi (Android Devices, Redback App Installed)
Connecting the inverter to your Wi-Fi (Android devices, Redback App installed) To reconnect the inverter, you need the following information: Your home Wi-Fi network name No idea? Look on your router. Your inverter serial number On the side of your inverter Your home Wi-Fi password No idea? Look on your router. - Page 9 “Important. Wi-Fi setup is done! etc...” should still be visible. Touch OK to continue (7-11). Figure 7-8 Figure 7-9 Figure 7-10 Figure 7-11 Redback Technologies GUI- 003 Knowledge Base- Resetting your Redback Inverter Audience: Home owner Installer . Version 1.0 - 27/07/2018 - Page 9 of 16...
- Page 10 (7-15). Confirm connection using the Redback Portal. Figure 7-12 Figure 7-13 Figure 7-14 Figure 7-15 Redback Technologies GUI- 003 Knowledge Base- Resetting your Redback Inverter Audience: Home owner Installer . Version 1.0 - 27/07/2018 - Page 10 of 16...
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Page 11: Connecting The Inverter To Your Wi-Fi (Apple Ios Devices, Redback App Installed)
Connecting the inverter to your Wi-Fi (Apple iOS devices, Redback app installed) To reconnect the inverter, you need the following information: Your home Wi-Fi network name No idea? Look on your router. Your inverter serial number On the side of your inverter Your home Wi-Fi password No idea? Look on your router. - Page 12 Select your home Wi-Fi network. Enter the Password when requested Figure 8-8 Figure 8-9 Figure 8-10 Figure 8-11 (8-11). Redback Technologies GUI- 003 Knowledge Base- Resetting your Redback Inverter Audience: Home owner Installer . Version 1.0 - 27/07/2018 - Page 12 of 16...
- Page 13 Select your serial number from the list. Figure 8-16 Figure 8-17 Figure 8-18 Figure 8-19 Redback Technologies GUI- 003 Knowledge Base- Resetting your Redback Inverter Audience: Home owner Installer . Version 1.0 - 27/07/2018 - Page 13 of 16...
- Page 14 Login to the Redback Portal at https://portal.redbacktech.com. Your inverter should have status “Online”. Figure 8-24 Figure 8-25 Figure 8-26 Redback Technologies GUI- 003 Knowledge Base- Resetting your Redback Inverter Audience: Home owner Installer . Version 1.0 - 27/07/2018 - Page 14 of 16...
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Page 15: Installer Notes
Ouija board to Wi-Fi antenna OR ethernet Familiarize yourself with the process before you start, especially the first time. Time is of the essence: there is a 3-minute opportunity to connect the Redback inverter to the home Wi-Fi network. Restart your device before beginning on-boarding. -
Page 16: Related Documents
Graham Fitzgerald, Technical Customer Support Officer Approved by Name, Position Filename Guide- Resetting your Redback Inverter.docx Issue date 27/07/2018 Redback Technologies GUI- 003 Knowledge Base- Resetting your Redback Inverter Audience: Home owner Installer . Version 1.0 - 27/07/2018 - Page 16 of 16...