Contacting Service; Getting Help - Epson AcuLaser CX17 Series User Manual

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Error Code
What You Can Do
117-349
Turn off the printer, and then on. If this does not solve the problem, contact the Epson local
representative office or an authorised dealer.
117-350
See Also:
"Contacting Epson Support" on page 377
117-351
117-366
124-333
134-211
191-310
193-700
This message indicates the printer is in the Non-Genuine Mode.
Note:
As for the following message, which does not include an error code, refer to the table below for the
solution.
Error Message
USB Memory Error
Cannot Mount File System
Remove from USB Port

Contacting Service

When you call for printer service, be prepared to describe the problem you are experiencing or the
error message on the LCD panel.
You need to know the model of your printer and serial number. For the model name, see the label on
the rear cover of your printer. For the serial number, see the label under the black toner cartridge
installed in your printer.

Getting Help

Epson provides several automatic diagnostic tools to help you produce and maintain print quality.
What You Can Do
Remove the USB memory device and check if it is usable. Press the
clear the message.
Epson AcuLaser CX17 Series
Troubleshooting
User's Guide
button to
352

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