Chapter 10 Troubleshooting; Clearing Jams; Avoiding Jams - Epson AcuLaser CX17 Series User Manual

Chapter 10
Troubleshooting

Clearing Jams

Careful selection of appropriate print media and proper loading allow you to avoid most jams.
See Also:
❏ "About Print Media" on page 113
❏ "Supported Print Media" on page 116
Note:
Before buying large quantities of any print media, it is recommended that you try a sample first.

Avoiding Jams

❏ Use only recommended print media.
❏ See "Loading Print Media in the Multipurpose Feeder (MPF)" on page 119 and "Loading Print
Media in the Priority Sheet Inserter (PSI)" on page 127 to load print media properly.
❏ Do not overload the print media sources. Ensure that the stacked print media does not exceed the
maximum height indicated on the paper width guides.
❏ Do not load wrinkled, creased, damp, or curled print media.
❏ Flex, fan, and straighten print media before you load it. If a jam occurs with print media, try
feeding one sheet at a time through the MPF or the PSI.
❏ Do not use print media that you have cut or trimmed.
❏ Do not mix print media sizes, weights, or types in the same print media source.
❏ Ensure that the recommended print side is face up when you insert the print media.
❏ Keep print media stored in an acceptable environment.
❏ Do not remove the PSI during a print job.
❏ Ensure that all cables that connect to the printer are correctly attached.
Epson AcuLaser CX17 Series
Troubleshooting
User's Guide
301