Product Information; Product Warranty - Vetland V1410 User Manual

43. Product Information

Product Warranty

All Vetland Medical Sales and Services, L.L.C. products are guaranteed to be free of defects for a period
of three (3) years from the date of delivery and shall include workmanship and material.
The following are exceptions to this warranty:
•
Defects caused by misuse, mishandling, or by modifications not authorized by Vetland Medical
Sales and Services, L.L.C.
•
Rubber, plastic, and consumable components and materials are warranted to be free of defects
at time of delivery.
•
Warranty for patient monitors V1407, V1410, and V1412 is two (2) years from delivery receipt.
Accessories have a 90 day warranty.
•
Warranty for EX3000 Anesthesia System electronics is one (1) year.
•
The Drager 19.1 vaporizer is warranted for 10 years.
•
Accessory cables, probes, and sensors are warranted for 90 days.
Any product which proves to be defective in workmanship or material will be replaced, credited, or
repaired at the discretion of Vetland. Vetland is not responsible for normal deterioration, wear and tear, or
abuse. In any case, Vetland will not be liable beyond the original selling price.
Application of this warranty is subject to the following conditions:
•
Merchandise returned for warranty credit or replacement must have been purchased from
Vetland within the specified warranty period or proof of installation within that time will be
required.
•
Vetland must promptly be notified upon detection of the defective product or material.
•
If the defective product or material cannot be repaired at the customer's site, it must be returned
to Vetland, shipping prepaid.
•
Examination of the product or material by Vetland must confirm that the defect is covered by the
terms of this warranty.
•
Notification of the defective product or material must be received by Vetland no later than two (2)
weeks following the expiration of this warranty.
•
A Returned Goods Authorization number must be obtained from Vetland and shall accompany
any equipment being returned under this warranty. Refer to the Returned Goods Policy below.
In order to assure complete protection under this warranty, the Warranty Registration Card (if applicable)
must be returned to Vetland within ten (10) business days of receipt of the product.
The preceding information is the sole warranty provided by Vetland. No other warranty expressed or
implied is intended. Representatives of Vetland or its agents are not authorized to modify the terms of this
warranty without the signature of approval of Vetland's current president.
V1410 / V1412 User Manual
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