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Troubleshooting
LCD screen
Error/warning
Controller temperature
warning (red icon)
Motor temperature
warning (red icon)
5.2.2
Error messages/error codes (R-Net control unit)
To indicate the cause of warnings or errors that occur, error messages with error codes are output via the LCD
screen of the TEN control panel or a connected handheld programming device. The DTT handheld programming
device can be connected for diagnosis (see Page 147).
Error message;
Content
Error code
Joystick warning
Center Joystick
Defective joystick
Joystick Error
Battery undervoltage
Low Battery
Battery overvoltage
High Battery
Brake error on left
M1 Brake Error;
motor
1505
Brake error on right
M2 Brake Error;
motor
1506
Left motor not connec-
M1 Motor Error;
ted
3B00
Right motor not con-
M2 Motor Error;
nected
3C00
Driving function blo-
Inhibit Active;
cked due to external
1E01, 1E20,
factors
1E21, 1E22,
1E23
Short circuit in brake
Brake Lamp
light electrical circuit
Short
Short circuit in electri-
Left Lamp Short;
cal circuit of left front/
7205
rear light
Short circuit in electri-
Right Lamp
cal circuit of right front/
Short;
rear light
7209
128 | Ottobock
Cause
Overheating due to excessive
load
Overheating due to excessive
load
Cause
Joystick not in home position
when the unit is turned on
If the message continues to be
displayed even though the joy-
stick is centred:
Defective joystick
Battery deep discharge
Voltage too high
Loose battery contacts
e.g. defective plug connection,
cable break
Defective brake
e.g. defective plug connection,
cable break
Defective motor
e.g. defective plug connection,
cable break
Defective motor
Battery charger may be connec-
ted
e.g. defective plug connection,
cable break
Defective brake light
e.g. defective plug connection,
cable break
Defective front/rear light
Possible measure
Cool down phase
Cool down phase
Possible measure
Position joystick in home position
prior to switch-on.
Replace the joystick/control
panel.
Charge as soon as possible.
Only drive the wheelchair at low
speed.
Check cabling/plug contacts.
If error persists: contact the
manufacturer.
Check plug connections and
cable to brake.
Replace motor with brake.
Check plug connections and
cable to left motor.
Check left motor.
Check plug connections and
cable to right motor.
Check right motor.
Disconnect battery charger.
Check plug connections and
cable to brake light.
Replace lighting.
Check plug connections and
cable to front/rear light.
Replace lighting.
490E75=0_C
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