Troubleshooting - Strong SRT 7030 User Manual

7.3.7.2 Load from USB Update channel List
Select Update Mode, then Update channel list. Select the file at Upgrade File you want to restore to.
Use t u for displaying the available database files (if any stored before). The.udf files are shown with
their built time, date (day, month, year) Select the file you want to load and then select Start to load the
file. When the database has been successfully loaded the receiver will reboot and switch automatically to
the first stored channel.
Remove USB safely Use this option to safely remove your USB device from the unit. It will prevent loss
of data and prevent hardware damage to such a device. This procedure is comparable working with a
personal computer.

8.0 TROUBLESHOOTING

There may be various reasons for abnormal operation of the receiver. Please check the receiver according
to the procedures shown below. If the receiver does not work properly after checking it, please contact
your local Service line or STRONG dealer. Alternatively, you can send a support mail via our website:
www.strong.tv. NEVER open or disassemble your receiver. This may cause a dangerous situation and will
void the warranty.
Problem
The standby indicator
does not light up
No picture
No picture or sound
on TV
Scrambled channel
message
No response to remote
control
Password forgotten
28
Possible cause
The mains lead is unplugged/the
multipoint connector is switched
off.
The receiver can't receive signal.
Incorrect values of some tuner
parameters.
Wrong direction of the dish.
The input is not selected on
your TV.
The TV is not connected to the
mains.
Bad cable connection.
Audio muting.
TV power off.
The channel is scrambled.
The receiver is off.
The handset is not aimed
correctly.
The IR sensor is obstructed.
The handset batteries are
exhausted.
The default password is 0000
What to do
Check the mains lead/switch the
multipoint connector on.
Check the antenna cable, replace the
cable, or connect the cable to the receiver
tightly.
Set the values of tuner parameters
correctly in the Installation menu.
Check signal strength and adjust your dish
correctly.
Switch to the correct TV input.
Check the mains lead.
Firmly plug in the cables between the
receiver and TV.
Press the ! button.
Turn the TV on.
Select an alternative channel.
Plug in and turn on the plug.
Aim the handset at the IR sensor.
Check for obstructions.
Replace the handset batteries.
Contact the local Service Hotline or send
an email to our support via www.strong.tv