Q3: Failed To Extract Files; Q4: Mailbox Supported; Q5: How To Make An Appointment For Remote Support; Q6: How To Generate And Upload Diagnostic Log Files - Xtool H6 Pro User Manual

Q3: FAILED TO EXTRACT FILES

Since the XTOOL tablet is equipped with an Android system, you have to confirm the
system type of receiver.
For Android: supports transferring files via Bluetooth, USB cable, etc.;
For IOS: only supports transferring files through a wired connection (Bluetooth
connection is not available).

Q4: MAILBOX SUPPORTED

The diagnosis tablet supports various mailboxes, including Hotmail, Outlook, Yahoo,
Gmail, etc. When you set up the email, please make sure that the email client
configuration address you entered is correct.

Q5: HOW TO MAKE AN APPOINTMENT FOR REMOTE SUPPORT

Please contact your dealer, or send an email to our technical support center. (Email
address: supporting@xtooltech.com) And our technical support team will confirm the
time of remote support with you.

Q6: HOW TO GENERATE AND UPLOAD DIAGNOSTIC LOG FILES

The A80 tablet will automatically generate and store the diagnostic logs. When the
device is connected to the Internet, it will automatically upload all the stored
diagnostic logs to the backend system.
Q7: HOW TO SWITCH LANGUAGE
1. Contact your dealer and leave a message about the language you need and the
S/N of your device, The technician will modify the language configuration for you
in the backend system.
2. Settings->Language->Choose language
3. Back to Updates to update all the software again
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