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be locked and disabled until the device is connected to the network. If you have ruled
out the network problem and ensured that the device can be connected to the
Internet normally, and your device still cannot use the diagnostic function, please
contact our technical team (supporting@xtooltech.com)
Q12: FAILED TO ENTER VEHICLE MENU
If you encounter the following two prompts, please delete the package and download
it again to diagnose
⚫ 'Failed'
⚫ 'License exception'
It' s usually caused by an uncompleted software package under stable network status,
users could delete the corresponding software and redownload it.
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