Table of Contents
Advertisement
8 R
A
EMOTE
SSISTANCE
Tap on "Remote" to start the TeamViewer quick support program, which is a simple,
fast, and secure remote-control screen. You can use this application to enable them
to control your tablet on a PC through the TeamViewer software, thereby obtaining
temporary remote support from the Xtool technical support center.
Figure 8-1 Sample of Activating Team Viewer, Screen 1
Tablets and mobile devices running TeamViewer are identified by a globally unique
ID. When the remote application is started for the first time, the ID will be automatically
generated according to the hardware characteristics and will not be changed in the
future. This TeamViewer ID can individually access all TeamViewer clients.
Before launching the remote desktop application, make sure that the tablet is
connected to the Internet so that you can access the tablet to receive remote support
from a third party. If you encounter problems and are not able to solve them, you
could open this application and ask for remote assistance.
To obtain remote support from your partners or Xtool After-service Center:
74
Advertisement
Table of Contents
