Faq; Q1: Failed To Generate Diagnosis Report - Xtool H6 Pro User Manual

Smart diagnostics system

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9 FAQ

1. Currently only perform diagnostic functions, that is, read ECU information, read

code and clear code, live data, freeze frame, which can trigger a diagnostic report.

Other functions, such as immobilization and maintenance services will not be

displayed in the report.

2. After entering the diagnosis menu, you need to perform one specific function

before the system can generate a diagnosis report normally. After the diagnosis

is completed, you need to step back to the previous menu step by step to

generate the diagnosis report successfully. If the APP is killed directly, the report

also cannot be triggered.

3. If the report still cannot be generated after troubleshooting according to the above

prompts, please try to exit the APP, enter the system settings, and then choose

to clear the APP cache.

Enter the path: Setting>>Apps>>Diagnosis>>Clear Cache

⚫ Sample as follows:

Fig 9-1 Sample1: How to clear APP cache

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