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Obtaining Technical Assistance or Factory Service
JADAK provides assistance and service for all its products. To obtain warranty or non-warranty
service, return the unit to JADAK (postage paid) with a copy of the dated purchase record
attached. Contact the appropriate location below to obtain a Return Material Authorization
number (RMA #) before returning the product.
If you need assistance installing or troubleshooting your scanner, please contact the JADAK
office in your area.
North America
JADAK, LLC
Telephone: +1 315-701-0678
Fax: +1 315-701-0679
E-mail: info@jadaktech.com
Europe
JADAK BV
Telephone +31 (0)76-522-5588
Fax: +31 (0)76-522-4747
E-mail: info@jadaktech.com
Asia Pacific
JADAK
Telephone +86 512-6283-7080
Fax: +86 512-6283-7087
E-mail: info@jadaktech.com
JADAK FM-8/FM-9 User's Manual
Chapter 10 - Customer Support
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