Clearing Or Resetting The Number Of Mailpieces Sent; Uploading System Logs - Pitney Bowes SendPro C User Manual

3. Tap Sync Transaction Data.
A series of messages appear, starting with "Preparing Transaction Data" followed by
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"Sending Transaction Data."
Once the upload is complete, the message "Transaction Data Sent" appears.
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The message "No Sync Required" appears if there are no new transactions to upload.
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Clearing or resetting the number of mailpieces sent

Reset the piece counter to delete the piece count information.
Make certain that you wish to delete the piece count information. Once you do so, you cannot restore
the deleted data.
1. Tap Envelope Printing on the Home screen.
2. Tap Pieces.
3. Tap Reset Counter to 0.

Uploading system logs

Your device creates system logs that monitor operations on your device. If you need to upload system
logs to a Pitney Bowes support representative, you can find them in the Advanced Device Options
section under Settings.
1. Tap Settings.
2. Scroll down to the Advanced device Options section.
3. Tap System Log Upload.
4. Select the logs you want to upload.
Pitney Bowes User Guide November 2021
12 • Settings
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