Liability Limitation - Alpha ESS Storion-SMILE5 Installation, Operation & Maintenance Manual

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1.7 Liability Limitation

Any product damage or property loss caused by the following conditions AlphaESS does not assume
any direct or indirect liability.

Product modified, design changed or parts replaced without AlphaESS authorization;

Changes, or attempted repairs and erasing of series number or seals by non AlphaESS
technician;

System design and installation are not in compliance with standards and regulations;

Failure to comply with the local safety regulations (VDE for DE, SAA for AU);

Transport damage (including painting scratch caused by rubbing inside packaging during
shipping). A claim should be made directly to shipping or insurance company in this case as
soon as the container/packaging is unloaded and such damage is identified;

Failure to follow any/all of the user manual, the installation guide and the maintenance
regulations;

Improper use or misuse of the device;

Insufficient ventilation of the device;

The maintenance procedures relating to the product have not been followed to an acceptable
standard;

Force majeure (violent or stormy weather, lightning, overvoltage, fire etc.);

Damages caused by any external factors.
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Introduction
Alpha ESS Co., Ltd.