Alpha ESS SMILE5 Installation, Operation & Maintenance Manual
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Alpha ESS SMILE5 Installation, Operation & Maintenance Manual

Energy storage system
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@AlphaEnergyStorageSystem
@AlphaESS
Alpha ESS Co., Ltd.
+86 513 8060 6891
info@alpha-ess.com
www.alpha-ess.com
JiuHua Road 888, High-Tech Industrial Development
Zone 226300 Nantong City, Jiangsu Province
Alpha ESS Europe GmbH
+
49 610 3459 1601
europe@alpha-ess.de
www.alpha-ess.de
Paul-Ehrlich-Straße 1a 63225 Langen
Alpha ESS Italy S.r.l.
+39 599 239 50
info@alpha-ess.it
www.alpha-ess.it
Via Loda,17-41013 Castelfranco Emilia(MO)
Alpha ESS UK Co., Ltd
uk@alpha-ess.com
Drake House, Long Street, Dursley, gl11 4hh
Alpha ESS USA, Inc.
USA@alpha-ess.com
638 S Ahwanee Ter Sunnyvale, California,
94085 United States of America
@alpha_ess
@AlphaESS
www.alpha-ess.com
Alpha ESS Suzhou Co., Ltd.
+86 512 6828 7609
info@alpha-ess.com
www.alpha-ess.com
Building 10-A, Canal Town Industrial Park,
99 Taihu E Rd, Wuzhong District, Suzhou 215000
Alpha ESS Australia Pty. Ltd.
+61 1300 968 933
australia@alpha-ess.com
www.alpha-ess.com.au
Unit 1, 2 Ralph Street Alexandria NSW 2015
Alpha ESS Korea Co., Ltd
+82 64 721 2004
korea@alpha-ess.com
2F, 19-4, Nohyeong 11-gil, Jeju-si, Jeju-do,
Republic of Korea
Alpha ESS International Pte. Ltd.
Singapore@alpha-ess.com
Blk 55 Ayer Rajah Crescent #01-01, Singapore
139949
INSTALLATION, OPERATION &
MAINTENANCE MANUAL
ENERGY STORAGE SYSTEM (ESS)
SMILE5 (AU)
V06

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Summary of Contents for Alpha ESS SMILE5

  • Page 1 INSTALLATION, OPERATION & @AlphaEnergyStorageSystem @AlphaESS @alpha_ess @AlphaESS www.alpha-ess.com MAINTENANCE MANUAL Alpha ESS Co., Ltd. Alpha ESS Suzhou Co., Ltd. +86 513 8060 6891 +86 512 6828 7609 ENERGY STORAGE SYSTEM (ESS) info@alpha-ess.com info@alpha-ess.com www.alpha-ess.com www.alpha-ess.com SMILE5 (AU) Building 10-A, Canal Town Industrial Park,...

  • Page 2: Table Of Contents

    CONTENTS Copyright Statement This manual is under the copyright of Alpha ESS Co., Ltd, with all rights reserved. Please keep the manual properly and operate in strict accordance with all safety and operating INTRODUCTION instructions in this manual. Please do not operate the system before reading through the manual.

  • Page 3: Introduction

    Figure 3 Hybrid-coupled Storage System – Scheme Critical Loads LAN & WiFi CAUTION: Monitoring Alpha For the AC-/ Hybrid-coupled system, unlike DC, two power meters are to be mounted. SMILE5 Device Cloud SMILE5 cannot be used in pure off-grid systems! 1.2 Safety Introduction Figure 1 DC-coupled Storage System –...

  • Page 4: Battery Safety Datasheet

    This product is a Lithium Iron Phosphate Battery with certified compliance under the UN Recommendations on Transport of Dangerous Goods, Manual of Tests and Criteria, Part The SMILE5 must not be touched or put into service until III, sub-section 38.3. For the battery cell, chemical materials are stored in a hermetically 5 minutes after it has been switched off...

  • Page 5: Parts List

    1x ACR10R) Secure the system to prevent tipping with restraining straps in your vehicle. The transportation of AlphaESS SMILE5 must be made by the manufacturer or an instructed personal. These instructions shall be recorded and repeated. A certified ABC fire extinguisher with minimum capacity of 2kg must be carried SMILE5-BAT along when transporting.

  • Page 6: System Appearance

    INTRODUCTION INTRODUCTION 1.6 System Appearance 1.6.1 Cable Box Part Figure 5 Inverter without Cable Box Covers– Front View Figure 4 SMILE5 Delivery Scope Figure 6 Cable Box Part without Covers – Front View Object Description Item Description Item Description Hybrid Inverter...

  • Page 7: Liability Limitation

    Please be cautious unpacking the battery, otherwise components could be damaged. 2.1 Installation Site and Environment 2.1.1 General This SMILE5 energy storage system is outdoor version and can be installed in an outdoor Figure 8 Cable Box Part without Covers - left View or an indoor location.
  • Page 8 SMILE5 and the surface of a wall or structure. If the SMILE5 is mounted at a wall or at a distance of 300 mm from the wall or the structure separating it from the habitable space, the distances to other structures or...
  • Page 9 3° Figure 14 Battery power cable installation diagram Step 4 Close the battery front cover and connect the power cable at the top, which are included in the parts list of SMILE5-BAT M6 Gasket φ8*60 M5*10 Screws Figure 17 Battery Installation –...
  • Page 10 INTRODUCTION INTRODUCTION Figure 20 Wall Bracket Installation - Drill Holes Step10 Position the wall bracket, the mounting plate of the battery and mark points as shown above. Remove the wall bracket and drill holes at the marked position on the wall. Figure 18 Battery Installation –...
  • Page 11 INTRODUCTION INTRODUCTION Step12 Fix the wall bracket with the hexagonal bolts (tool: SW13 screwdriver, torque: Step13-4 Plug the AC connector into the jack for the AC connection. 30 N.m) to the wall and fix the battery mounting plate with M6 nuts. The battery Parts are equipped with cables assembly is now complete.
  • Page 12 Take out the communication cable set provided in the accessory parts of one SMILE5-BAT, cut off one end and crimp a new RJ45 connector. If there are two NOTE: The type AC RCD must be installed on the backup port of the system.
  • Page 13 INTRODUCTION INTRODUCTION Step17 Connect the BAT communication cable of the cable box from Step 14 to the NOTE: topmost battery at the right side. Then use the communication cable supplied with the The communication cable is in type B, see Figure 26. Leave the power cables and batteries to connect the batteries to each other via the respective connectors on the left communication cables hang on the outside.
  • Page 14 INTRODUCTION INTRODUCTION Step19 Connect the power cable of the top battery from Step 4 to the terminals of the cable box. Make sure that red connects to red and black connects to black. Earthing Point Figure 31 Earthing Point of Battery Figure 33 DIP Operation NOTE: In Australia and New Zealand, please find the earthing point on the right side of the...
  • Page 15 INTRODUCTION INTRODUCTION If you connect more than 2 battery modules to the system, please only install the additional batteries 3-6 on the side of the system. You can connect up to 6 batteries, 2 each mounted on top of each other, to the SMILE 5.

  • Page 16: Power Meter Wiring

    2.3 Power Meter Wiring The electricity meter should be mounted and connected at the grid transition point (feed-in point) so that it can measure the grid reference and feed-in power. Alpha ESS currently provides 4 different power meter solutions: ADL-3000: three-/ single-phase meter (with or without CT)
  • Page 17 INTRODUCTION INTRODUCTION ADL-3000 single-phase connection (without CT, with meter plug), if applicable: 2.3.2.2 Three-phase in House ADL-3000 three-phase connection (without CT, without meter plug), if applicable: RJ45 Plug 2122 LOAD RJ45 RS485 ADL-3000 L1’ L2’ L3’ 2122 ADL-3000 L1’ L2’ L3’...
  • Page 18 INTRODUCTION INTRODUCTION ADL-3000 three-phase connection (with CT, without meter plug), if applicable: Option 1: with Meter Plug Option 2: without Meter Plug Cabinet Meter1 Meter2 AlphaESS Grid Meter PV Meter RS485 PIN RS485 PORT RS485 PORT Plug1 Plug2 Figure 50 Two Meter Connect, Figure 51 Two Meter Connect, with Meter Plug without Meter Plug...
  • Page 19 INTRODUCTION INTRODUCTION 2.3.3.2 AC-or Hybrid-Coupled System 2.3.3.4 AC-or Hybrid-Coupled System 2 3 4 13 12 2 3 4 13 12 2 3 4 13 12 2 3 4 13 12 ACR10R ACR10R ACR10R 5 6 7 8 9 10 2122 23 ACR10R 5 6 7 8 9 10 2122 23 5 6 7 8 9 10 2122 23...
  • Page 20 AODR SAVE DSP _BackupBox Figure 57 Backup Box Connect to SMILE5 (single phase grid in house) Step 5: Click the “Enter” button to get For more details please refer to the quick installation manual of backup box. Step 6: Click the “Shift” button to save the back to the menu interface.
  • Page 21 INTRODUCTION INTRODUCTION 000006.45 Prog Prog Prog Step 10: Click the “Enter” button to enter the following interface, press the up and down Step 1: The initial interface of the meter Step 2: Click the “SET” button to enter arrow keys, and set “no” to “YES” to save the configuration. (normal working mode) is shown above.

  • Page 22: System Operation

    INTRODUCTION SYSTEM OPERATION SYSTEM OPERATION Config AOUT Comm Timer 0 0 0 1 3.1 Switch On Tarriof Others DOUT Version When turning on the system, it is very important to follow the steps below to prevent damage to the system. WARNING: Please check the installation again before turning on the system.

  • Page 23: Switch Off

    2. If the battery pack is not on fire yet, extinguish the fire before the battery pack catches When the SMILE5 energy storage system appears to be running abnormally, you can turn fire.

  • Page 24: Function Description

    >Grid the relevant information about the current physical or communication interface Solar Object Name Description respectively. Figure 56 SMILE5 EMS Interface Battery Red: The inverter is in fault. Green: The battery is in charging > > > > > Grid <...
  • Page 25 < < < > SN: Make sure all numbers in the information menu are correct. INV Gen. interface displays today’s or total AL20020YYMMXXXX electricity quantity generated from SMILE5-INV. > Today: 29.1kWh 4.2.4 Setting > > > Bat Gen. < < <...
  • Page 26 PV strings (MPPT check battery type SMILE5-BAT. charge, set Enable here. time. number). On-grid capacity: Existing PV capacity Storage capacity: PV capacity on SMILE5 > > > Work Mode < < > > > > Safety <...
  • Page 27 CONFIGURATION NETWORK (WIFI OPTIONAL) CONFIGURATION NETWORK (WIFI OPTIONAL) If external device will dispatch the system, please set as following steps: > > > Ethernet < < < > > > Date&Time < < IP method > 2018 - 02 - 02 >...

  • Page 28: Configuration Network (Wifi Optional)

    CONFIGURATION NETWORK (WIFI OPTIONAL) CONFIGURATION NETWORK (WIFI OPTIONAL) CONFIGURATION NETWORK (WIFI OPTIONAL) Please install the WiFi module. Download and install the APP by scanning the QR code Connect to Router System Connect to Router System the hotspot Configuration Configuration the hotspot Configuration Configuration below, and directly connect to this device by WiFi module.

  • Page 29: Online Monitoring

    "Other Information" submenu and set the following parameter: - Time zone - Data upload frequency: SMILE5 has second level data, you can choose it as 10s data if you wish. Enter the system S/N, check code, license, installation date, client name, contact number, contact address, and click the save button.

  • Page 30: Routine Maintenance

    ONLINE MONITORING ONLINE MONITORING Appropriate protective measures should be taken while maintaining, such as insulated ROUTINE MAINTENANCE gloves, shoes, and anti-noise ear plugs. Life is priceless. Make sure no one would get hurt first. 7.1 Maintenance Plan In case of a deep discharge, the battery must be charged to a SOC rate of 30% to 50% if the entire system is static (ie the battery has not been charged for two weeks or Check if wire connections are loose.

  • Page 31: Trouble Shooting

    TROUBLE SHOOTING TROUBLE SHOOTING Error Server TROUBLE SHOOTING Error Analysis Trouble Shooting Category Error Code Please wait for battery to recover from Error Server Discharge Error Analysis Trouble Shooting over-current. Category Error Code Over-current Network Card_Fault Please contact AlphaESS service center. Please turn on all batteries in 30 seconds Multi Master error after power-off.
  • Page 32 ANNEX ANNEX Please update the inverter firmware. No SOC Calibration 65536 SpiCommsFault 134217728 Please calibrate the SOC of battery. If the problem has not been solved, For 4 Weeks please contact AlphaESS service center. Circuit Breaker Please power off the battery system and Please update the inverter firmware.

  • Page 33: Annex

    ANNEX 9.2 Grid Regulation – Region/Country ANNEX Grid Regulation Region/Country 9.1 Datasheet Italy CEI-021 Model Model SMILE5 Germany System Specification VDE4105/11.18 Switzerland Nominal Output Power 5000 W / 4600 W (DE) Lebanon 5.7 ~ 34.4 kWh 10.3 ~ 62.1 kWh 13.3 ~ 80.0 kWh...

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