Accessing Projector Diagnostics; Retrieving And Downloading System Logs; Running The Projector Interrogator - Christie CP2308-G User Manual

Accessing projector
diagnostics
Learn how to access projector system logs and run diagnostic utilities.

Retrieving and downloading system logs

System logs can aid with the identification and correction of projector faults.
1. In the left navigation menu, tap Diagnostics > System Logs/Interrogator.
2. In the From list, select a start date for the logs.
3. In the To list, select an end date for the logs.
4. In the Log Source list, select a log type. For example, Projector.
5. Tap Search.
6. To sort log files by type, message, or date, tap a column heading.
7. To download the SM report:
a) Tap Download SM Report.
b) Browse to the location where you want to save the report file.
c) Type a name for the report file in the Name field.
d) Tap Accept.

Running the projector interrogator

Run the interrogator to identify and correct projector faults.
1. Insert a USB flash drive in the Management USB port on the projector communication board.
2. In the left navigation menu, tap Diagnostics > System Logs/Interrogator.
3. Tap Run Interrogator.
4. Tap Interrogate.
5. Browse to the location where you want the interrogator file to be saved.
6. In the Name field, type a name for the interrogator file.
7. Tap Accept.
CP2308-G User Guide
020-102863-01 Rev. 1 (05-2018)
Copyright 2018 Christie Digital Systems USA, Inc. All rights reserved.
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