FortiGate-5002FB2 security system
FortiGate-5002FB2 does not startup
FortiGate-5000 Series Hardware Guide
01-00000-0293-20060315
Positioning of FortiGate-5002FB2 extraction levers may prevent a
FortiGate-5002FB2 module for starting up correctly.
All chassis: left extraction lever not contacting power switch
The left extraction lever activates the FortiGate-5002FB2 module power switch.
Figure 39: Location of FortiGate-5002FB2 power switch
Extraction Lever
Left Extraction
Lock
Switch
Lever
Contact
If the left extraction lever is damaged or positioned incorrectly the
FortiGate-5002FB2 module does not receive power and will not start up. Make
sure the left extraction lever is correctly aligned, fully inserted and locked.
Sometimes you may have to make small adjustments to the extraction lever to
achieve contact with the switch.
All chassis: Firmware problem
If the FortiGate-5002FB2 module power switch is connected and the
FortiGate-5002FB2 still does not start up, the problem could be with FortiOS.
Connect to the FortiGate-5002FB2 console and try cycling the power to the
module. If the BIOS starts up, interrupt the BIOS startup and install a new
firmware image. For details about installing a new firmware image, see the
FortiGate-5000 Series Install
If this does not solve the problem, contact Fortinet Technical Support.
Power
Switch
Guide.
Troubleshooting
83
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