FortiGate-5001FA2 security system
FortiGate-5000 Series Hardware Guide
01-00000-0293-20060315
Figure 35: Location of FortiGate-5001FA2 power switch
Left Extraction
Lever
Lock
Switch Contact
If the left extraction lever is damaged or positioned incorrectly the
FortiGate-5001FA2 module does not receive power and will not start up. Make
sure the left extraction lever is correctly aligned, fully inserted and locked.
Sometimes you may have to make small adjustments to the extraction lever to
achieve contact with the switch.
FortiGate-5020 chassis: incorrect FortiGate-5001FA2 jumper
settings
If the JP3 jumper on the FortiGate-5001FA2 circuit board is set to detect a shelf
manager, the FortiGate-5001FA2 module will not start up when inserted into a
FortiGate-5020 chassis. This occurs because the FortiGate-5020 chassis does
not have a shelf manager.
To fix the problem, remove the FortiGate-5001FA2 module and check the position
of the JP3 jumper (see
Figure 33 on page
pins 1 and 2 (to the right when seen from the front of the module).
FortiGate-5140 or 5050 chassis: shelf manager not installed or
not functioning
If you are operating a FortiGate-5001FA2 in a FortiGate-5140 or 5050 chassis,
the FortiGate-5001FA2 module will not start up if the JP3 jumper connects pins 2
and 3 (see
Figure 33 on page
operating correctly.
If the shelf manager is not installed or not operating correctly, when you insert a
FortiGate-5001FA2 module, the module attempts to communicate with the shelf
manager. If the FortiGate-5001FA2 module cannot communicate with the shelf
manager, the module will not startup.
If a shelf manager is installed, make sure it is functioning normally (the Status
LED is green and all other LEDs are off). If the shelf manager is not functioning
normally, you can try removing it from the chassis and reinstalling it. If this does
not solve the problem, contact Fortinet Technical Support.
If the shelf manager has been removed from the chassis, you should re-install it. If
you are planning on operating the chassis without a shelf manager, you can move
the JP3 jumper between pins 1 and 2. The FortiGate-5001FA2 should now start
up.
Power
Switch
65). Make sure the jumper connects
65) and a shelf manager is not installed or is not
Troubleshooting
71
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