Off-Hook Signaling; Off-Hook Signaling For Trunk Calls; Off-Hook Signaling For Intercom Calls - NEC DS1000 Quick Setup Manual

Section 2: Customizing Features

Off-Hook Signaling

Off-Hook Signaling helps important callers get through.
When a user is busy on a call, Off-Hook Signaling indicates that another caller is trying to get through.
Off-Hook Signaling helps important callers get through, without waiting in line for the called extension to
become free. After the user hears the off-hook signal, they can use other system features (such as Hold or
Park) to process their active call and then answer the waiting call.

Off-Hook Signaling for Trunk Calls

While a user is on a call, Off-Hook Signaling for trunk calls can be:
While on a handset call, a flashing green Ring/Message lamp, line/loop key, and muted off-hook
ringing (While Off-Hook Signaling ringing is occurring, use Vol Up and Vol Down to adjust the vol-
ume of ringing.)
While on a handset or Handsfree call, a flashing green line/loop key and Camp-On tones. This is the
default setting.
Off-Hook Ringing for trunks occurs for DILs, transferred trunk calls, Voice Mail Automated Attendant
transfers, Call Coverage Key calls, Group Call Pickup key calls, and Key Ring calls. Note that single line
telephone users cannot receive off-hook ringing.

Off-Hook Signaling for Intercom Calls

While an extension user is on a handset call, they can receive Camp-On tones in the telephone handset from
a co-worker that called them and dialed 2 to Camp-On. Turn to Call Waiting / Camp-On on page 2-3 for
more on how to set this up. Off-hook ringing for Intercom calls is not available.
Programming
To program Off-Hook Signaling for trunk calls:
1. Enter the programming mode. You see:
USER: nnn
ENTER PROGRAM?
2. Enter 1802 + HOLD . You see:
1802:EXT OPT PART I
STATION#?nnn
3. Enter the number of the keyset extension you want to program (e.g., 300) + HOLD . You see:
1802:STA:nnn
ALLOW DND?nnn
4. Press Vol Up until you see:
1802:STA:nnn
OHS CO?
5. To enable Off-Hook Signaling Camp-On tones for the extension, dial 1 + HOLD .
To enable off-hook ringing for the extension, dial 2 + HOLD .
6. Press CONF to go back to step 3 and select another extension to program.
Press CONF twice to exit program 1802.
2-22 Section 2: Customizing Features
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DS1000/2000 Quick Setup Guide