Headset Key; Off-Hook Signaling And Headsets; Hold - NEC DS1000 Product Description

Headset Key

A keyset user can have a key on their telephone or DSS Console assigned as a Headset key. The
user presses the key to enable or disable the headset mode, as an alternative to using the
Programmable Feature. The key lights while the extension is in the Headset mode, and is off while
the Headset mode is disabled.
If an extension user is on a call, pressing the Headset key automatically switches the active call to
the headset. Pressing the Headset key again switches the call back to Handsfree.

Off-Hook Signaling and Headsets

Outside Calls (transfers and DILs)
If the extension is set up to receive Camp-On tones for waiting (transferred) outside calls, the user
will hear the Camp-On tones in their headset. They will also hear Camp-On tones in their headset
for a waiting Direct Inward Line (DIL). The extension will not, however, receive Camp-On tones
for Key Ring calls ringing the phone while it is in the headset mode.
An extension in the headset mode will not hear Off-Hook Ringing.
Intercom Calls
If the extension is set up to receive Camp-On tones for waiting Intercom calls, the user will hear
tones in their headset when a co-worker dials 2 to wait in line.
An extension in the headset mode will not receive a Voice Over.
Feature Quick Steps
To install the headset:
1.
When in the headset mode:
G
User Programmable Feature: # H S

Hold

ture. Calls left on Hold too long recall the extension that placed them on Hold. If the recall is unan-
swered, the call diverts to Key Ring.
There are four types of Hold:
DS1000/2000 Product Description
Unplug the handset but leave it in the handset cradle + Plug in the headset or headset adaptor.
Press a line key to place or answer a trunk call, press
call, press SPK to hang up.
Enables or disables the headset mode.
Have a call wait on Hold,
then pick it up to continue
the conversation.
Section 3: Features
ICM
Availability: All versions.
Hold lets an extension user put a call in a temporary waiting state.
The caller on Hold hears silence or Music on Hold, not conversa-
tion in the extension user's work area. While the call waits on
Hold, the extension user may process calls or use a system fea-
#HL
to get Intercom dial tone, or, if on a
Section 3: Features N 69
User
3