Barge In (Intrusion) - NEC DS1000 Quick Setup Manual

Section 2: Customizing Features
Forced Trunk Disconnect
In an emergency, the attendant can release (disconnect) another user's active trunk call.
Night Service / Night Ring
An attendant with a Night key can put the system in the night mode.
Removing Trunks and Extensions From Service
The attendant can remove problem trunks from service —then return them to service once the problem
is corrected.
Trunk (Line) Queuing / Trunk Callback
The attendant can Camp On (queue) for a busy trunk.
The attendant should use a 34-Button Display or 34-Button Super Display Telephone. In addition, most
attendants should find a 24-Button or 110-Button Direct Station Selection (DSS) Console helpful when pro-
cessing calls. See Direct Station Selection (DSS) Console on page 2-9 for more.
Programming
None required.
Feature Quick Steps
To call the attendant:
1. Press ICM + Dial 0 (or 01-04 if the system has multiple attendants).

Barge In (Intrusion)

In an emergency, use Barge In to get through to a co-worker right away.
Barge In permits an extension user to break into another extension user's established call. This sets up a
three-way conversation between the intruding extension and the two parties on the initial call. The user can
Barge In on an Intercom call or a trunk call. By default, Barge In is enabled for attendants and disabled for
all other extensions.
Programming
There are 2 steps to setting up Barge In:
Part I: Enable/disable an extension's ability to Barge In in Class of Service.
Part II: Assign the Class of Service with Barge In enabled to the extension.
Part I: Enable/Disable Barge In in Class of Service
1. Enter the programming mode. You see:
USER: nnn
ENTER PROGRAM?
2. Enter 0101 + HOLD . You see:
0101:CLASS OF SERVICE
COS NUM?n
3. Enter the Class of Service (1-15) you want to program + HOLD . You see:
0101:COS:n
OFF PREM FWRD?nn
4. Press Vol Up . You see:
0101:COS:n
BREAK IN?nnn
2-2 Section 2: Customizing Features
Unauthorized intrusion on calls using this feature may be interpreted as an
invasion of privacy.
By default, the attendant (extension 300) has Class of Service 1. All other extensions have Class
of Service 2.
!! CAUTION !!
DS1000/2000 Quick Setup Guide