Entrust Sigma DS1 User Reference Manual

Entrust Sigma DS1 User Reference Manual

Direct to card printers
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User Reference Guide
Sigma DS1, DS2, and DS3
Direct to Card Printers
May 2022
528169-001EN, Rev C

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Summary of Contents for Entrust Sigma DS1

  • Page 1 User Reference Guide Sigma DS1, DS2, and DS3 Direct to Card Printers May 2022 528169-001EN, Rev C...
  • Page 2: Table Of Contents

    Sigma DS Direct to Card Printer Contents The Sigma DS Direct to Card Printer ..............3 Front Panel ....................3 Sigma DS Printer with Optional Multi-Hopper ..........4 Load Cards in a Single-Hopper ................ 5 Use the Exception Slot ..................5 Load Card in a Manual Feed Input Hopper ............
  • Page 3: The Sigma Ds Direct To Card Printer

    User Reference Guide The Sigma DS Direct to Card Printer A = Printer Cover I = Input Hopper Lock B = Cover Latch Handle J = Printer Lock C = Cover Ridges K = Reject Tray D = Input Hopper L = Printhead E = Exception Slot M = Manual Advance Knob...
  • Page 4: Sigma Ds Printer With Optional Multi-Hopper

    Sigma DS Direct to Card Printer Sigma DS Printer with Optional Multi-Hopper F = Cartridge Release Buttons A = Output Hopper G = Exception Slide B = Hopper Lock Bars H = Card Weight C = Input Hoppers 1–6 I = Cartridge Door D = Multi-Hopper Lock J = Cartridge Door Release Button E = Lock Bar Release Button (B1)
  • Page 5: Load Cards In A Single-Hopper

    User Reference Guide Load Cards in a Single-Hopper Use the Exception Slot User Reference Guide...
  • Page 6: Load Card In A Manual Feed Input Hopper

    Sigma DS Direct to Card Printer Load Card in a Manual Feed Input Hopper 1. Hold the card by the edges and slide the card into the manual feed input hopper slot. 2. Push the card all the way into the hopper slot until it is picked. Sigma DS Direct to Card Printer...
  • Page 7: Load Cards In A Multi-Hopper

    User Reference Guide Load Cards in a Multi-Hopper 1. Unlock the multi-hopper lock 2. Slide the lock bar release button (B1) to the left. 3. Rotate a lock bar to the left. 4. Open the cartridge door 5. Lift the card weight and pull it forward until it locks in position. 6.
  • Page 8: Use The Multi-Hopper Exception Slide

    Sigma DS Direct to Card Printer Use the Multi-Hopper Exception Slide 1. Pull out the multi-hopper exception slide. 2. Insert the card. 3. Push in the exception slide. Sigma DS Direct to Card Printer...
  • Page 9: Load The Print Ribbon Cartridge

    User Reference Guide Load the Print Ribbon Cartridge 1. Open the printer cover and remove the print ribbon cartridge. 2. Remove the used ribbon spools and cleaning roller and discard them. 3. Load the print ribbon. 4. Turn the take-up spool counterclockwise. 5.
  • Page 10: Install The Prefilled Ribbon Cassette

    Sigma DS Direct to Card Printer Install the Prefilled Ribbon Cassette 1. Open the printer cover and remove the used print ribbon cassette. Discard the cassette. 2. Remove the print ribbon cassette from its package. The cassette is shipped in a closed position. 3.
  • Page 11: Empty The Reject Tray

    User Reference Guide Empty the Reject Tray User Reference Guide...
  • Page 12: Clear A Card Jam

    Sigma DS Direct to Card Printer Clear a Card Jam Single-Hopper Printer Multi-Hopper Printer Sigma DS Direct to Card Printer...
  • Page 13: Repair A Broken Print Ribbon

    User Reference Guide Repair a Broken Print Ribbon Tape User Reference Guide...
  • Page 14: Check The Printer Power Connections

    Sigma DS Direct to Card Printer Check the Printer Power Connections Sigma DS Direct to Card Printer...
  • Page 15: Check The Printer Data Connection

    User Reference Guide Check the Printer Data Connection Network User Reference Guide...
  • Page 16: Common Lcd Messages

    Sigma DS Direct to Card Printer Common LCD Messages Error Message Refer to: 110: Print ribbon “Load the Print Ribbon Cartridge” on page 9 out or missing “Install the Prefilled Ribbon Cassette” on page 10 112: Card hopper “Load Cards in a Single-Hopper Printer” on page 5 empty “Use the Exception Slot”...
  • Page 17: Clean The Printer

    User Reference Guide Clean the Printer Single Hopper Printer If the printer has locks, unlock the printer and input hopper. 1. Open the printer cover and remove the print ribbon cartridge or cassette. Close the cover. 2. Open the input hopper cover and remove any unprinted cards. 3.
  • Page 18: Multi-Hopper Printer

    Sigma DS Direct to Card Printer Multi-Hopper Printer 1. Unlock the printer and open the printer cover. 2. Remove the print ribbon, close the cover, and lock the printer. 3. Pull out the multi-hopper exception slide and insert the cleaning card.
  • Page 19: Run The Cleaning Card

    User Reference Guide Run the Cleaning Card Use the LCD menu system to start the cleaning cycle. Printers without locks only : 8 Printers without locks only : Printers without locks: Remove the cleaning card from the output hopper and discard it. Printers with locks: The cleaning card can remain in the printer reject tray until the tray is emptied.
  • Page 20: Clean The Printhead

    Sigma DS Direct to Card Printer Clean the Printhead The printhead does not require routine cleaning, however debris can get stuck on the printhead edge and cause horizontal lines in the print- ed image. Use the following items to clean the printhead. Cleaning Swab Clean the edge of the printhead in the following situations: •...
  • Page 21 User Reference Guide Clean the Printhead (cont). Edge of the Printhead Apply Pressure Behind Swab 5. Hold the swab vertically and scrub the printhead edge back and forth from end to end while using your thumb to apply pressure. Scrub back and forth quickly for at least 10 seconds. 6.
  • Page 22 Entrust, Sigma and the hexagon design are trademarks, registered trademarks and/or service marks, and Datacard is a registered trademark and service mark, of the Entrust Corporation in the United States and other countries. All other trademarks are the property of their respective owners.

This manual is also suitable for:

Sigma ds2Sigma ds3

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