Sigma Series Contents Cleaning Kit Contents ................3 Cleaning Schedule ................4 Routine Printer Cleaning ..............4 Additional Cleaning Tasks..............5 Before You Begin ................. 6 Use the Cleaning Card................6 Single-Hopper Printer ................ 6 Multi-Hopper Printer ................. 7 Run the Cleaning Card ............... 8 Prepare the Printer for Use ..............
Cleaning Guide Cleaning Kit Contents The cleaning kit (part number 531624-001) contains the supplies necessary to clean the printer and maintain print quality. The cleaning kit contains the following items: Cleaning Supply Part Number Adhesive Cleaning Roller, 5 pack 569946-101 Cleaning Swabs, 5 pack 507377-001 Isopropanol Cleaning Cards, 10 pack...
Sigma Series Cleaning Schedule Cleaning the Sigma series printer on a regular schedule helps to maintain the printer and obtain the best print quality Routine Printer Cleaning The following table describes the recommended routine cleaning tasks for the printer. Schedule...
Cleaning Guide Additional Cleaning Tasks The following table describes additional cleaning tasks you may need to perform to maintain your printer and print quality. Do these procedures, in addition to the routine cleaning, if you experience printing issues. Schedule Action Procedure If you see Replace the cleaning...
Sigma Series Before You Begin • If your printer has locks, unlock the input hopper or printer access door lock. If your printer does not have locks, disregard any instructions that ask you to unlock the printer. • When you clean the printer using the cleaning card, remove the ribbon cartridge, and the cleaning sleeve.
Cleaning Guide Single-Hopper Printer (cont.) 4. Load the cleaning card into the input hopper. 5. Close and lock the input hopper. 6. Continue with “Run the Cleaning Card” on page Cleaning Card Multi-Hopper Printer 1. Unlock the printer and open the printer cover.
Sigma Series Run the Cleaning Card 1. Use the LCD panel to run the isopropanol cleaning card. When the cleaning cycle completes: If the printer does not have locks: The isopropanol cleaning card is ejected into the output hopper. Remove and discard the cleaning card.
Cleaning Guide Prepare the Printer for Use Do the following after the cleaning cycle completes. 1. Unlock the printer locks. 2. Replace the cards in the input hopper of a single-hopper printer and close and lock the hopper. 3. Install a new cleaning roller on the ribbon cartridge. Refer to “Replace the Cleaning Roller”...
Sigma Series Replace the Cleaning Roller The cleaning roller removes dust and other particles from cards before they move into the printer. Replace the cleaning roller each time you change the ink ribbon. Refer to the “Cleaning Schedule” on page 4 for additional information.
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Cleaning Guide Replace the Cleaning Roller (cont.) 5. Install the print ribbon cartridge in the printer. 6. Close the printer cover. Press down on the ridges on the front of the cover to make sure that it latches completely. 528293-001_B...
Sigma Series Clean the Printhead The printhead does not require routine cleaning, however debris can get stuck on the printhead edge and cause horizontal lines in the printed image. Use the following items to clean the printhead. Cleaning Swab Lapping Stick (if Required) Clean the edge of the printhead in the following situations: •...
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Cleaning Guide Clean the Printhead (cont.) Edge of the Printhead Apply Pressure Behind Swab 5. Hold the swab vertically and scrub the printhead edge back and forth from end to end while using your thumb to apply pressure. Scrub back and forth quickly for at least 10 seconds. 6.
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Sigma Series Clean the Printhead (cont.) If a horizontal line in the printed image is still present, repeat the process using a lapping stick in process step 5. After this, repeat cleaning in process step 5 with a swab. Edge of the...
Cleaning Guide Card Handling Information Use the following information when purchasing and handling card stock: • Purchase quality card stock. Excessive burrs, scratches, surface defects, or contaminates on cards can result in print errors. • Grease or oils, such as oils from your fingers, can reduce card quality. To keep cards completely clean, do not touch the print surface of a card.
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Entrust, Sigma and the hexagon design are trademarks, registered trademarks and/ or service marks of the Entrust Corporation in the United States and other countries. Datacard is a registered trademark and service mark of Entrust Corporation in the United States and other countries. All other trademarks are the property of their respective owners.
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