Access Iq/Max Touch Voice Mail - IPC IQ/MAX TOUCH User Manual

Table 1: End user's presence status
Icon color
Green
Gray
Red
Amber
White bar on red
The presence status is based on call activity. Depending on the line type and line configuration, Unigy
system response to presence status during the call setup time will vary. After a call is connected,
presence status is consistent for all line types.
You can set your presence to
presence is selected, it indicates to other users that you do not want to be interrupted; it does not
Disturb
prevent incoming calls from ringing.
3.9

Access IQ/MAX TOUCH voice mail

Access voice mail on the IQ/MAX TOUCH turret.
Voice mail is a service provided on the Unigy system for the storage and retrieval of messages.
When you have a message, the voice mail indicator displays on your User badge in the Footer. For an
illustration, see
You can have more than one mailbox number configured on different MWI (Message Waiting Indicator)
buttons. The voice mail indicator on the Footer is associated with the first MWI button in Favorites
(your button sheet). The MWI button and the voice mail indicator provide the same indication.
•
Message waiting indication:
•
The MWI button in Favorites is active/lamped.
•
The voice mail icon on the User badge is displayed.
•
No message waiting indication:
•
The MWI button in Favorites is inactive/not lamped.
•
The voice mail icon on the User badge is not displayed.
1. Tap your User badge.
The User Menu Popover opens.
2. Tap
Voicemail
3. Follow the prompts from the voice mail system to enter your password and for available options to
retrieve messages.
4. To end the voice mail session, press the appropriate
The voice mail indicator on your user badge and the voice mail indicator on the MWI button on
Favorites may or may not be cleared, depending on your PBX.
IPC Proprietary
Available
Unavailable
Busy
Away
Do Not Disturb
Do Not Disturb
Footer area on page 29.
in the User Menu Popover.
3.9: Access IQ/MAX TOUCH voice mail
Status
through the User badge in the footer. When
button.
Release
IQ/MAX TOUCH Turret User Guide
Setting
Automatic by system or user-
selectable
Automatic by system or user-
selectable
Automatic by system or user-
selectable
Automatic by system or user-
selectable
User-selectable
Do Not
Unigy 4.3
41