Audible Alerts - IPC IQ/MAX TOUCH User Manual

112 8.11: Managing calls
The Contextual Call Display opens and shows controls for the call. See
for an illustration.
2. To activate or switch to hands-free mode:
•
Intercom calls. Before making a call, tap
it on or off as needed. During a call, tap
on or off as needed.
•
Line calls. During a call, tap
needed.
3. To adjust the hands-free speaker volume before or during a call, use the Volume slider on the
Contextual Call Display.
Drag the slider to the left to decrease the volume or to the right to increase the volume.
The change in the hands-free speaker volume persists across hands-free call sessions, except if you
decrease the hands-free speaker volume enough to mute the speaker.
4. To mute the microphone during a hands-free call so the distant end cannot hear you, tap
Contextual Call Display to toggle it on or off as needed.
The handset status area for the call blinks to indicate that the microphone is muted. The microphone
is muted until you tap
8.11.2

Audible alerts

Audible alerts are used for communication activities that require the user's attention.
CDIs provide the following types of audible alerts:
•
Alerts for incoming calls:
•
Inbound PSTN ring tone
•
Inbound private wire (PW) ring tone
•
Inbound intercom ring tone
•
Intercom connect splash tone
•
Blocking tone: The user is trying to use Push-to-Talk on a line that is unavailable.
•
Intrusion tone: A new user has barged in to an established call.
•
Record warning tone: Indicates call is being recorded.
Audible alerts are configurable. Users can turn them on or off, and configure other ring tone preferences
such as volume and pitch. The ring tone preferences set for each user are stored in the user's profile, and
apply to any turret they are using. Users can also configure different ring tones for each line button.
In addition to alerts, Unigy provides audible indications of call progress, such as dial tone, busy signals,
ringing, and audible cues that a call is established.
8.11.2.1 Record warning tone
A record warning tone (RWT) notifies parties in a call when the session is being recorded.
The record warning tone is played to all handset users on the call; it is not played on speaker channels.
The record warning tone is not played for Alliance lines, intercom calls, or Open Connexion calls.
Device-generated warning tones for handset or speaker calls are not present in digital recordings (IP and
E1).
The record warning tone is optional. It is configured by an administrator through the UMS.
August 26, 2019
Icm Handsf.
Hands-Free
on the Contextual Call Display and toggle it on or off as
Hands-Free
again, or until you drop this call and make another hands-free call.
Mute
Handset overlay
on the Contextual Call Display and toggle
on the Contextual Call Display and toggle it
on page 30
on the
Mute
IPC Proprietary