Intercom Diversion (Icm) - IPC IQ/MAX TOUCH User Manual

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11.3: Diversion
11.3.1

Intercom diversion (ICM)

A point-to-point intercom call can be diverted to another Unigy end user on a local site or on a remote
site that is available through a direct global intercom connection. Intercom calls can be diverted only to
other Unigy intercom users who can receive an intercom call.
Intercom diversion cannot be used for the following types of calls:
Group answer (GANS)
Group talkback (GTBK)
Group calls
With appropriate privileges, end users can program ICM diversion at their devices, or a Unigy
administrator can program ICM diversion. End users can program intercom call diversion only for their
own intercom extensions.
11.3.1.1
Configure ICM diversion from Settings
You can enable an intercom (ICM) diversion to divert a point-to-point intercom call from one Unigy end
user to another Unigy end user.
Figure 72: Intercom (ICM) Diversion
To enable Intercom (ICM) diversion through Settings:
1. Tap the
User Badge
The list of options is displayed.
2. Tap
Settings
The SETTINGS screen is displayed.
3. Tap the
Diversion
4. Select the
Diversion Type
Diversion Types are:
August 26, 2019
in the footer (located on the right side of the lower panel) of the main screen.
.
option from the left panel to access the screen.
from the drop-down list.
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