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9 Lifetime Warranty and Support
To receive the lifetime Warranty, you need to register your product with us using our
online form.
NB: this must be done within 28 days of Purchase.
Lifetime Warranty Sign up
then please contact us.
Technical Support is free*. As long as you have a Brainboxes Product we will be happy to help, even if it's
discontinued or out of warranty. Excellent Customer Service, just as it should be.
For the quickest solution to your issue, if you email us, please include as much detail of your setup and the
fault you are experiencing.
*
Standard rate call charges for phone support apply.
Email
Technical Support:
Sales Enquiries:
Telephone
You can speak to Brainboxes Support or Sales teams direct,
Monday – Friday, 9am to 5pm (UK time)
Tel:
+44 (0)151 220 2500
10 Regulatory Approvals / Compliance
For up to date details of global certifications, please check the product datasheet on the Brainboxes website:
www.brainboxes.com
Company Accreditation
Brainboxes is accredited to internationally recognised standards for our Quality and Environmental
Management Systems. Our ISO9001 Quality System was first accredited in 1994, followed by our ISO14001
Environmental System in 2008. These standards help ensure we can demonstrate effective management of all
our quality systems and our environmental impacts, together with a process of continuous improvement.
All our Quality systems are subject to internal and external assessment on a regular basis. Copies of
Certificates are available for download from our website:
Ethernet Analogue DIO
Product Manual V1.2
*
Terms and Conditions are available online. Standard warranty period is 3 years if a product is not
registered.
Since 1983, Brainboxes have designed, tested and manufactured our products all
under one Roof. One of our greatest strengths is in after sales service. Technical
Support is provided by members of our Test Team, who know our products inside
out and have direct access to the chip and board designers as well as the technicians
who built and tested your product.
If you have any issues, questions or suggestions about our Products and Services,
support@Brainboxes.com
sales@Brainboxes.com
© Copyright Brainboxes Ltd
www.brainboxes.com
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