Service Contracts - Thermo Scientific Multidrop Combi nL User Manual

Maintenance

Service contracts

contracts
84
Thermo Scientific Multidrop Combi nL User Manual
This procedure assumes that the original dispenser packaging materials
are being used.
When you ship the instrument for service, remember to:
Empty the tubings of the dispenser and remove any loose items
l
from the plate carrier, for example, plates and priming vessels before
decontamination.
Switch the power off and disconnect the mains power supply cable.
l
Decontaminate the instrument beforehand.
l
Install the transport lock of the instrument. Refer to "How to refit
l
the transport lock" on page 82.
Replace the
l
pressure/vacuum system unnecessarily (Figure 3–9).
Replace the
l
Use the original packaging to ensure that no damage occurs to the
l
instrument during shipping. Any damage incurs additional labor
charges.
Pack the instrument according to the enclosed packing instructions.
l
Replace the foam absorbers of the instrument and lower the
l
dispenser into the carton. Refer to the packing instructions.
Place the accessories box into the carton and fit this between the
l
foam absorbers on top of the instrument.
Inform about the use of hazardous materials. Enclose a dated and
l
signed Certificate of Decontamination (see Appendix A: "Certificate
of Decontamination") both inside and attached to the outside of the
package, in which you return your instrument (or other items).
Enclose the instrument serial number as well as the return
l
authorization number (RGA) given by your local Thermo Fisher
Scientific representative.
Seal the box carefully and securely. Make sure all required
l
information is clearly indicated on the outside of the carton and
enclosed as instructed.
Refer to "General specifications" on page 86 for details on storage and
transportation temperatures.
Service
It is recommended to maintain and service the instrument regularly
every 12 months on a contract basis by the manufacturer's trained
service engineers. This ensures that the product is properly maintained
and gives trouble-free service. Contact the Thermo Fisher Scientific
technical service department for more details.
luer plugs to avoid particles from entering the
red
red manifold transport plug assembly (Figure 3–12).
Thermo Fisher Scientific