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Fenix TS2000 Series Operation Manual

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TS2000 THERMAL PRINTER SERIES
Operation manual
Rev 1 . 0

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  • Page 1 TS2000 THERMAL PRINTER SERIES Operation manual Rev 1 . 0...
  • Page 2 TS2000 PRINTERS OPERATION MANUAL INDEX 1 – INTRODUCTION.......................3 2 – IMPORTANT NOTES ON THERMAL PRINTER HANDLING........4 2.1. SAFETY PRECAUTIONS..................4 2.2. ABSOLUTE MAXIMUM RATINGS..............5 2.3. CLEANING PROCEDURE AND PRECAUTIONS..........5 2.4. RECOMMENDATIONS..................5 3 – GENERAL SPECIFICATIONS...................6 3.1. PRINTING SPECIFICATIONS................6 3.2. CHARACTER SPECIFICATIONS...............6 3.3.
  • Page 3 CAPD247D/E, CAPD347D/E autocutter integrated thermal printer mechanisms. Its compact and functional design covers many industrial uses. It is capable of printing text, graphics, logo and bar codes. The main features of the TS2000 Series are: • Simple installation and easy maintenance.

  • Page 4: Safety Precautions

    TS2000 PRINTERS OPERATION MANUAL 2 – IMPORTANT NOTES ON THERMAL PRINTER HANDLING In order to preserve the life of the printer, it is necessary to keep in mind some precautions on the handling of the TS2000 printer. Please read carefully the following points in order to make a good use of the printer.

  • Page 5: Absolute Maximum Ratings

    4- Wait for alcohol to evaporate before inserting the paper roll and closing the cover. FENIX recommends cleaning the thermal print head periodically (every 2 or 3 months) in order to keep an optimal print quality.

  • Page 6: General Specifications

    TS2000 PRINTERS OPERATION MANUAL 3 – GENERAL SPECIFICATIONS 3.1. PRINTING SPECIFICATIONS Printing method Thermal line printing Dot density 203 x 203 dpi Printing direction Unidirectional with friction feed CAPD247 54mm (432 dots) Printing width CAPD347 72mm (576 dots) Printing speed High speed mode: up to 200mm/s Paper feed speed 200mm/s (continuous paper feed)

  • Page 7: Communications Interface

    TS2000 PRINTERS OPERATION MANUAL Papers II (NOTES 1-2-3-4) Jujo Thermal AP50KS-D AF50KS-E Mitsubishi Hi-Tech Paper F5041 KSP P300 KANZAN KF50 Nippon Paper TL69KS-LH NOTES: 1 : Do not use perforated thermal paper. 2 : The amount of paper powder generated by cutting paper depends on the thermal paper used. Verify the performance with your actual device to select the thermal paper.

  • Page 8: Mechanical Specifications

    TS2000 PRINTERS OPERATION MANUAL *3 : The value when the number of simultaneously activated dots is 288 dots. *4 : Printer current consumption is different according to motor controlled current. When motor controlled current is 0.26A/phase, the maximum current consumption is 0.52A. *5 : When using TL69KS-LH in CAPD347, motor controlled current is 0.375A/phase.

  • Page 9: Installation

    TS2000 PRINTERS OPERATION MANUAL 4 – INSTALLATION 4.1. TS2000 INSTALLATION CONSIDERATIONS There are some general considerations to take into account when installing the TS2000 printer. A wrong installation may cause many issues like paper jam, difficult maintenance of the printer, difficulty in changing the paper roll, etc.
  • Page 10 TS2000 PRINTERS OPERATION MANUAL There are basically two ways to install the TS2000: direct paper output or by chute. D IRECT PAPER OUTPUT • In this case, the developer must design a door or lid (as main chassis part) with 2 basic functions: to access the paper roll and allow attachment of the platen block, which will enable the easy paper loading.
  • Page 11 TS2000 PRINTERS OPERATION MANUAL The following figure shows the mounting holes of the platen block d and e. The holes #3 and #4 must be used for positioning the platen block. It is recommended to design the bosses for the positioning holes #3 and #4 on the outer case.
  • Page 12 In this system, the developer should only design the chute for the ticket pick up. Fenix provides an additional piece which is installed on the TS2000 and allowing assembly the platen block in the print mechanism (See APPENDIX – HOW TO ORDER).

  • Page 13: Power Supply

    However, if the print ratio is not over 60%, a 60W power supply can be used. In any case, power supply must satisfy the peaks current that mechanism requires, which are determined by the following formula: FENIX offers a power supply as an accessory option (See APPENDIX – HOW TO ORDER). 13/58...
  • Page 14 TS2000 PRINTERS OPERATION MANUAL 4.4. RS-232 SERIAL INTERFACE 4.4.1- RS-232 Serial interface specifications • Data transmission type: Serial • Synchronization: Asynchronous • Flow control: None, Hardware and Xon/Xoff • Signal levels (RS232): MARK = -3 to -15 V Logic ‘1’/OFF SPACE = +3 to +15 V Logic ‘0’/ON •...

  • Page 15: Usb Interface

    TS2000 PRINTERS OPERATION MANUAL 4.5. USB INTERFACE The TS2000 USB interface has the following general features: • USB specification USB 2.0 (480Mbits/s full speed) • Transfer type Bulk • Maximum receive/transmit endpoint size 64 bytes • Current consumption from USB bus 2mA max.
  • Page 16 An example of installing this sensor can be fix it near the paper axis, as shown in the following picture concerning the FENIX TK18 printer. Fig.4.11. Paper near-end sensor installation example.

  • Page 17: Digital Output

    TS2000 PRINTERS OPERATION MANUAL 4.7. DIGITAL OUTPUT The TS2000 has an optional digital output which can be used for different purposes such a blink and external warning light when a ticket has not been picked up or the printer is running out of paper, activate a beeper when previous or other events are triggered, etc.

  • Page 18: Basic Operations

    TS2000 PRINTERS OPERATION MANUAL 5 – BASIC OPERATIONS 5.1. PAPER LOADING There are two ways of loading paper: automatic and manual. In any case, before starting the paper load sequence, please make sure the paper roll has been placed in the right way. 5.1.1- Automatic paper loading 1.

  • Page 19: Open-Platen Sensor

    TS2000 PRINTERS OPERATION MANUAL 5. 4 . PA PER SENSOR The TS2000 has an integrated photo-sensor for ‘out of paper’ detection. The out of paper sensor has the basic function of informing the printer controller about the existence of paper (on the printing line).

  • Page 20: Led Indicator

    TS2000 PRINTERS OPERATION MANUAL Printing direction Fig. 5.2. Black mark programming parameters. The back surface spectral reflectivity should be 4% and below. The “black mark” may be replaced by a hole in the paper. When the black mark photo-sensor is enabled, the behavior of the printer will change in the following way: When pressing the paper feed button the printer will feed paper to the next cutting line –...
  • Page 21 TS2000 PRINTERS OPERATION MANUAL !”#$%&'()*+,-./01234567 FENIX IMVICO 5.8.1- Self-test mode !”#$%&'()*+,-./012345678 ”#$%&'()*+,-./0123456789 TS2000 V1.0.1 The printer provides the self- #$%&'()*+,-./012345679 : test mode with two different $%&'()*+,- ./012345679 : ; functionality: showing information SERIAL PORT SETTINGS %&'()*+,-./0123456779 : ; <...

  • Page 22: Error Processing

    FENIX recommends that developers include in their applications a flow chart like the one shown below, to have monitored the printer.
  • Page 23 TS2000 PRINTERS OPERATION MANUAL Fig.5.5. Flowchart for error detection. NOTES (*1) All DLE EOT n commands sent should have associated a time_out to detect a communication failure or malfunction in the printer. This time_out can be 1s <= T10> = 0.5s. (*2) The goal of this second time_out is to control that ticket has been printed: transmission, processing, printing and cutting have been implemented and process to that ticket is completed.
  • Page 24 TS2000 PRINTERS OPERATION MANUAL 5.9.1- Error types When any of these errors happen, the led blinks with a different blinking timing sequence and color for each of them according to the figure below. If no error happens the led will light permanently green.

  • Page 25: Hardware Error

    TS2000 PRINTERS OPERATION MANUAL TICKET NOT PICKED UP WARNING [Description] Every time a ticket is printed if the correspondent sensor is properly installed in the output paper nozzle, the printer will warn that the ticket has not been picked up. The print will not stop working. This error is informational only (warning).

  • Page 26: Cutter Error

    TS2000 PRINTERS OPERATION MANUAL CUTTER ERROR [Description] If the cutter is not working correctly either due to an internal malfunction or a paper jam, this error pattern will be triggered. [Status flags] This error involves the following flags activation: n=<01>H Printer status → Offline bit 3=”1”. n=<02>H Offline status →...

  • Page 27: Control Commands

    TS2000 PRINTERS OPERATION MANUAL 6 – CONTROL COMMANDS [Name] Print and line feed [Format] ASCII Decimal [Description] Prints the data in the print buffer and feeds one line, based on the current line spacing. [Note] This command sets the print position to the beginning of the line. [Reference] ESC 2, ESC 3.
  • Page 28 TS2000 PRINTERS OPERATION MANUAL Setting “No-event” associated to the digital output causes that the output will be enabled immediately by the command while associating it to an event, such as near-end-paper error, for instance, will cause that each time near-end-paper is detected, the digital output will be enabled.
  • Page 29 TS2000 PRINTERS OPERATION MANUAL Waits for online error recovery 6* ON/OFF Ticket completed Not used. Fixed to OFF (*) Bit 6 is toggled every time a cut command is executed n = <02>H: Offline status Bit OFF/ON Function Not used. Fixed to OFF Not used.
  • Page 30 TS2000 PRINTERS OPERATION MANUAL Not used. Fixed to OFF Not used. Fixed to ON Undefined Paper near-end sensor: Paper present Paper near-end sensor: Paper not present Not used. Fixed to ON Undefined Paper real-end sensor: Paper present Paper real-end sensor: Paper not present Not used.
  • Page 31 If all the features are supported by the printer, it will print the following message on paper: Feature saved successfully-> 2 Feature saved successfully-> 3 Feature saved successfully-> 4 The settings can also be changed through our DEMO Fenix application that can be downloaded from our website feniximvico.com. 31/58...
  • Page 32 TS2000 PRINTERS OPERATION MANUAL ESC SP n [Name] Set right-side character spacing [Format] ASCII Decimal <00>H ≤ n ≤ <FF>H [Range] [Description] Sets the character spacing for the right side of the character to [n x 0.125 mm (n x 0.0049”)].
  • Page 33 TS2000 PRINTERS OPERATION MANUAL [Notes] When both double-height and double-width modes are selected, quadruple-size ● characters are printed. When some characters in a line are double or more height, all the characters in the ● line are aligned at the baseline. ESC E can also select the emphasized mode.
  • Page 34 TS2000 PRINTERS OPERATION MANUAL ESC E n [Name] Turn emphasized mode on/off [Format] ASCII Decimal <00>H ≤ n ≤ <FF>H [Range] [Description] Turns emphasized mode on or off When the LSB of n is 0, emphasized mode is turned off. When the LSB of n is 1, emphasized mode is turned on.

  • Page 35: T H I S I S

    TS2000 PRINTERS OPERATION MANUAL ESC M n [Name] Select character font [Format] ASCII Decimal [Range] n = <00>H, <01>H, <30>H, <31>H [Description] Selects the character font. Function <00>H <30>H Character Font A (12 x 24) selected <01>H <31>H Character Font B (8 x 16) selected [Notes] ESC ! can also select character font types.
  • Page 36 TS2000 PRINTERS OPERATION MANUAL ESC a n [Name] Select justification [Format] ASCII Decimal <00>H ≤ n ≤ <02>H, <30>H ≤ n ≤ <32>H [Range] [Description] Aligns all the data in one line to the specified position. n selects the justification as follows: Justification <00>H / <30>H Left justification...
  • Page 37 TS2000 PRINTERS OPERATION MANUAL [Notes] This command sets the print starting position to the beginning of the line. ● This command does not affect the line spacing set by ESC 2 or ESC 3. ● The maximum paper feed amount is 1016 mm {40”}. If the paper feed amount (n x ●...
  • Page 38 TS2000 PRINTERS OPERATION MANUAL Character table selected <00>H / <30>H Both internal tables A and B are selected. External loaded table A is selected. <01>H / <31>H Internal table B is selected. External loaded table B is selected. <02>H / <32>H Internal table A is selected.
  • Page 39 TS2000 PRINTERS OPERATION MANUAL When the LSB of n is 1, Inverse printing mode on. [Notes] Each character is printed upside down (180º rotating) and the sequence of ● characters is printed backwards as well. The character sent fist is printed al the right margin and subsequent characters are printed from right to left.
  • Page 40 TS2000 PRINTERS OPERATION MANUAL [Notes] This command is effective for all characters, except for HRI characters. ● When characters are enlarged with different sizes on one line, all the characters on ● the line are aligned at the baseline. The ESC ! command can also turn double-width and double-height modes on or off. ●...
  • Page 41 TS2000 PRINTERS OPERATION MANUAL [Notes] Normally, the first ticket printed after powering up the printer must be discarded as it ● will have different length that the following ones. This command takes into account the distance from the black mark sensor and the ●...
  • Page 42 Thus, the system could check whether the current version is less than the new provided (contact with FENIX IMVICO or distributor if necessary). Returns one byte indicating numerically the current firmware version and revision (1 ●...
  • Page 43 TS2000 PRINTERS OPERATION MANUAL [Default] nL = nH = <00>H GS P nL nH d1...dn [Name] Print a 2D AZTEC format barcode [Format] ASCII d1..dn d1..dn Decimal d1..dn [Description] Prints a 2D Aztec barcode with n characters where n = nL + nH x 256. nH = <00>H, <00>H ≤...
  • Page 44 TS2000 PRINTERS OPERATION MANUAL [Reference] GS j n, GS q n GS j n [Name] Enable QR code version [Format] ASCII Decimal <30>H ≤ n ≤ <35>H [Range] [Description] Enables the possibility to choose the symbol version (symbol size). QR code Version <30>H V-7 (45x45) <35>H...
  • Page 45 TS2000 PRINTERS OPERATION MANUAL GS V m (1) GS V m n (2) [Name] Select cut distance and cut paper [Format] ASCII Decimal ASCII Decimal [Range] m = <01>H m = <42>H; <00>H ≤ n ≤ <FF>H [Description] Selects a distance for cutting paper and executes a full cut. The value of m sets the distance as follows: Cutting distance <01>H...
  • Page 46 TS2000 PRINTERS OPERATION MANUAL First status sent ........Last status sent (status1) ..........(status5) status1 = Transmit printer status status2 = Transmit offline status status3 = Transmit error status status4 = Continuous paper sensor status status5 = Paper sensor status [Default] n = <30>H [Reference]...
  • Page 47 TS2000 PRINTERS OPERATION MANUAL [Notes] ● n indicates the number of bar code data bytes, and the printer processes n bytes from the next character data as bar code data. ● If n is outside the specified range, the printer stops command processing and processes the following data as normal data.
  • Page 48 TS2000 PRINTERS OPERATION MANUAL 4. If the combination of “{“ and the following character does not apply any special character, the printer stops command processing and processes the following data as normal data. 5. If the printer receives characters that cannot be used in the special code set, the printer stops command processing and processes the following data as normal data.
  • Page 49 TS2000 PRINTERS OPERATION MANUAL GS w n [Name] Set bar code width [Format] ASCII Decimal <02>H ≤ n ≤ <06>H [Range] [Description] Sets the horizontal size of the bar code. n specifies the bar code width as follows: Binary-level Bar Code Module Width (mm) for Multi-level Bar Code Thin element...
  • Page 50 TS2000 PRINTERS OPERATION MANUAL If the downloaded bit-image to be printed exceeds one line, the excess data is not ● printed. After printing the bit image, this command sets the print position to the beginning of ● the line and processes the data that follows as normal data. [Reference] FS q, GS v 0 FS q n [xL xH yL yH d1 …...
  • Page 51 TS2000 PRINTERS OPERATION MANUAL IMPORTANT NOTE: FENIX provides a powerful utility to the Windows driver, that makes logo load extremely easy and useful. Taking advantage of high features in drawing and image handle software like Word, Paint, Photoshop, etc. the user can load a logo, selecting in “Device operation”...
  • Page 52 TS2000 PRINTERS OPERATION MANUAL FS GS ESC n [Name] Historic counters transmission [Format] ASCII Decimal Type of Bytes Description counter returned <31>H On/off times Number of times the printer has been turned on <32>H Time On Number of seconds the printer has been working <33>H Meters Number of meters the printer has printed <34>H Cuts...

  • Page 53: Appendix A - Mechanical Dimensions (Cotes In Mm)

    TS2000 PRINTERS OPERATION MANUAL APPENDIX A – MECHANICAL DIMENSIONS (Cotes in mm) NOTE: File 3D available (under agreement only). 53/58...

  • Page 54: Appendix B - How To Order - Accessories

    TS2000 PRINTERS OPERATION MANUAL APPENDIX B – HOW TO ORDER - ACCESSORIES TS2000-XX-XX Paper width 58: 58 mm paper width. 80: 80 mm paper width. Special version nil: Standard type xx: Custom-made type (under agreement only) • AVAILABLE ACCESORIES (optional) Part Number Description 8016401...

  • Page 55: Appendix C - Internal Character Tables . Loading External Character Tables

    APPENDIX C – INTERNAL CHARACTER TABLES . LOADING EXTERNAL CHARACTER TABLES. FENIX printers have by default the PC437 table in 2 different formats: a) Table A : format 12 x 24 dots b) Table B : format 8 x 16 dots PC437: USA, Standard Europe (International Character Set: USA).
  • Page 56 TS2000 PRINTERS OPERATION MANUAL FEATURES AND PERFORMANCE S • → The active current format (font A / B) is set by "ESC M n" command, where Function <00>H <30>H Character Font A (12 x 24) selected <01>H <31>H Character Font B (8 x 16) selected →...
  • Page 57 TS2000 PRINTERS OPERATION MANUAL 3) Using our DemoFenix application, whereby ISO-8859 sources can be loaded directly in format 12x24 or 8x16 dots (under agreement only: consult sales department). NOTE: DemoFenix and FontLoader applications, as well as the user manual of the respective printer, can be downloaded from our website www.feniximvico.com.
  • Page 58 TS2000 PRINTERS OPERATION MANUAL c/ Pacífico, 53-55 – 08027 BARCELONA, SPAIN Phone Num: +34 – 93 353 92 22 Fax Num: +34 – 93 353 97 21 E-mail: bcn@feniximvico.com http://www.feniximvico.com 58/58...

This manual is also suitable for:

Ts2000-60Ts2000-80

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