Fenix EPC1800 Operation Manual

Thermal printer series

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EPC1800 THERMAL PRINTER SERIES
Operation manual
Rev 1.1

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Summary of Contents for Fenix EPC1800

  • Page 1 EPC1800 THERMAL PRINTER SERIES Operation manual Rev 1.1...
  • Page 2 EPC1800 SERIES OPERATION MANUAL INDEX 1 – INTRODUCTION.......................4 2 – IMPORTANT NOTES ON THERMAL PRINTER HANDLING......5 2.1- SAFETY PRECAUTIONS......................5 2.2- ABSOLUTE MAXIMUM RATINGS................... 5 2.3- CLEANING PROCEDURE AND PRECAUTIONS..............6 2.4- RECOMMENDATIONS......................6 3 – GENERAL SPECIFICATIONS...................7 3.1- PRINTING SPECIFICATIONS....................7 3.2- CHARACTER SPECIFICATIONS....................
  • Page 3: Table Of Contents

    Fig. 6 - Power supply connector J1......................11 Fig. 7 - Serial RS-232 interface pins....................... 13 Fig. 8 - PC serial and power cable ......................13 Fig. 9 - EPC1800 USB connector......................14 Fig. 10 - Paper orientation........................15 Fig. 11 - SELF-TEST mode example....................... 16 Fig.
  • Page 4 EPC1800 SERIES OPERATION MANUAL 1 – INTRODUCTION The EPC1800 is a high performance thermal panel printer series. Its compact and functional design covers many professional uses (as in supermarkets, hotels, hospitals, restaurants, and so on.) It is capable of printing text, graphics, logo and bar codes. It can be used in laboratories, industrial and professional environments.
  • Page 5 In order to preserve the life of the printer, it is necessary to keep in mind some precautions on the handling of the EPC1800 printer. Please read carefully the following points in order to make a good use of the printer.
  • Page 6: Fig. 1 - Thermal Print Head Cleaning

    • Before connecting any communication data cable, check the printer is working properly by executing the self-test. • Set the EPC1800 in a place where the connection cables do not suffer stretching or cross with each other. • IMPORTANT!!! Since the printer demands high current peaks during operation it is advisable to make the power supply cables the shortest possible.
  • Page 7 EPC1800 SERIES OPERATION MANUAL 3 – GENERAL SPECIFICATIONS 3.1- PRINTING SPECIFICATIONS Printing method Thermal line printing Dot density 203 x 203 dpi Printing direction Unidirectional with friction feed Printing width 48 mm (384 dots) High speed mode: up to 100mm/s...
  • Page 8: Fig. 2 - Current Consumption Vs Input Voltage

    USB 2.0 480Mbit/s 3.5- INTERNAL BUFFER The standard EPC1800 printer has a 32 Kbytes internal memory buffer, whose functionality is dynamically shared by the receiving buffer. The buffer is being filled at the same time that buffered data is being printed, for that reason high transmission speed is required in order to ensure that data is available for printing at any time.
  • Page 9: Fig. 3 - Power Consumption Vs Input Voltage

    EPC1800 SERIES OPERATION MANUAL *Paper Feed and Stand-by parameters are shown multiplied by 10. Fig. 3 - Power consumption vs input voltage (12-24VDC version) 3.7- BARCODE SPECIFICATIONS Standard barcodes EAN-13, CODE39, ITF, CODE128 2D barcodes QR, AZTEC 3.8- MECHANICAL SPECIFICATIONS Overall dimensions (W x D x H) 89.2 x 65.6 x 89.4mm...
  • Page 10: Fig. 4 - Epc1800 Accessibility

    • Consider if the printer is going to be attached first to the panel and then connected or the other way round. The EPC1800 allows both ways but cable length and some other variables should have been taken into consideration.
  • Page 11: Fig. 5 - Fixing Holes And Window To Be Cut On The Mounting Wall (Dimensions In Mm)

    4.2- POWER SUPPLY The EPC1800 is powered by an external power supply by means of four pins of the shared connector that is also used for RS232 communication. Although the connector is polarized if forced it could be connected inverted so it is very important to observe polarity before plugging the connector in.
  • Page 12 The current demand depends on the density of the printout. A 60W power supply covers all adverse possibility (see section 3.6- ELECTRICAL SPECIFICATIONS). FENIX offers different power supplies as an accessory option (See APPENDIX B – HOW TO ORDER). These power supplies which have been exhaustively tested are available in OPEN FRAME or ENCLOSED version.
  • Page 13: Fig. 7 - Serial Rs-232 Interface Pins

    Same configuration in the printer and in the host system should be set. • The communication protocol should be set properly so that the transmitted data can be received without errors. 4.4- USB INTERFACE The EPC1800 USB interface has the following general features: • USB specification USB 2.0 (480Mbits/s full speed) •...
  • Page 14: Fig. 9 - Epc1800 Usb Connector

    EPC1800 SERIES OPERATION MANUAL 4.4.1- Assignments of USB connector terminals Signal name VBUS D – Pin #1 Pin #5 Fig. 9 - EPC1800 USB connector. USB Mini-B series connector has to be used (see APPENDIX B – HOW TO ORDER). 14 of 53...
  • Page 15: Fig. 10 - Paper Orientation

    5 – BASIC OPERATIONS 5.1- PAPER LOADING One of the most highlighted features of the EPC1800 printer is paper loading, which becomes very simple if the following steps are executed: a) Open the printer’s front door by pressing the cover “OPEN” button.
  • Page 16: Fig. 11 - Self-Test Mode Example

    5.5- LED INDICATOR EPC1800 has one indicator led to visually inform about the printer status. When the LED lights or blink GREEN means normal operation. The LED blinks ORANGE whether the EPC1800 has detect a non-recoverable error.
  • Page 17: Fig. 12 - Hexadecimal Dump Mode Example

    EPC1800 SERIES OPERATION MANUAL 5.6.2- Hexadecimal dump mode Enter hexadecimal mode?... To enter this mode answer NO to the previous question “Enter in configuration?”. It will be followed then by the question “Enter hexadecimal mode?” to which YES must be answered.
  • Page 18: Fig. 13 - Led Blinking Sequence. Each Time Unit Corresponds To 0.5 Seconds

    EPC1800 SERIES OPERATION MANUAL No error Hardware error VP voltage error Temperature error No paper / door open Fig. 13 - LED Blinking sequence. Each time unit corresponds to 0.5 seconds. More information on these errors can be found below:...
  • Page 19: Fig. 14 - Serial Port Error Flow Diagram

    EPC1800 SERIES OPERATION MANUAL 5.7.2- Flow diagram of the error detection for the serial port BEGINNING SEND COMMAND nDTR = 0 DEL EOT READS THE PRINTER STATUS AND IDENTIFIES nRTS = 0 THE ERROR SENDS 1 BYTE END OF TRANSMISSION Fig.
  • Page 20 EPC1800 SERIES OPERATION MANUAL 6 – CONTROL COMMANDS 6.1- COMMAND NOTATION [Name] Command name. [Format] Coding sequence. [Range] It provides the allowed range for the arguments. [Description] It describes the command functionality. [Notes] It provides important information in command usage and warnings, if needed.
  • Page 21 EPC1800 SERIES OPERATION MANUAL 6.3- DESCRIPTION OF THE CONTROL COMMANDS Command Command Name classification Page Executing Setting Print and line feed Print and carriage return DLE EOT Real-time status transmission DC3 ESC FS GS Program printer settings ESC SP Set right-side character spacing...
  • Page 22 EPC1800 SERIES OPERATION MANUAL [Name] Print and line feed [Format] ASCII Decimal [Description] Prints the data in the print buffer and feeds one line, based on the current line spacing. [Note] This command sets the print position to the beginning of the line.
  • Page 23 EPC1800 SERIES OPERATION MANUAL 6* ON/OFF Ticket completed Not used. Fixed to OFF (*) Bit 6 is toggled every time a cut command is executed n = <02>H: Offline status Bit OFF/ON Function Not used. Fixed to OFF Not used. Fixed to ON...
  • Page 24 EPC1800 SERIES OPERATION MANUAL n = <04>H: Continuous paper sensor status Bit OFF/ON Function Not used. Fixed to OFF Not used. Fixed to ON Undefined Paper near-end sensor: Paper present Paper near-end sensor: Paper not present Not used. Fixed to ON...
  • Page 25 EPC1800 SERIES OPERATION MANUAL If communications setting are changed it will be required to change them also in the ● host controller in order to reestablish communications. The number and order of setting changed it is not important. ● Feature...
  • Page 26 EPC1800 SERIES OPERATION MANUAL [Description] Sets the character spacing for the right side of the character to [n x 0.125 mm (n x 0.0049”)]. [Notes] The right side character spacing for double-width mode is twice the normal value. ● This command is effective only when sent at the beginning of a line.
  • Page 27 EPC1800 SERIES OPERATION MANUAL If this command is not received at the beginning of a line, and the character font is to ● be changed, all previous data in the print buffer is printed and the ticket is placed at the beginning of the next line.
  • Page 28 EPC1800 SERIES OPERATION MANUAL [Default] n = <00>H [Reference] ESC !, ESC G ESC G n [Name] Turn on/off double-strike mode [Format] ASCII Decimal <00>H ≤ n ≤ <FF>H [Range] [Description] Turns double-strike mode on or off. When the LSB of n is 0, double-strike (emphasized) mode is turned off.
  • Page 29 EPC1800 SERIES OPERATION MANUAL ESC V n [Name] Character rotation [Format] ASCII 56 n Decimal 86 n <00>H ≤ n ≤ <02>H, <30>H ≤ n ≤ <32>H [Range] [Description] Rotates the characters using the mode specified by n. Function <00>H / <30>H Normal <01>H / <31>H...
  • Page 30 EPC1800 SERIES OPERATION MANUAL ESC c 5 n [Name] Enable/disable the on-board button [Format] ASCII ESC c Decimal <00>H ≤ n ≤ <FF>H [Range] [Description] Enables or disables the on-board button. When the LSB of n is 0, the on-board button is enabled.
  • Page 31: Paper Feed

    EPC1800 SERIES OPERATION MANUAL [Reference] APPENDIX D – INTERNAL CHARACTER TABLES, APPENDIX F - FONT LOADER SOFTWARE. ESC { n [Name] Inverse printing mode [Format] ASCII Decimal 123 n <00>H ≤ n ≤ <FF>H [Range] [Description] Turns inverse printing mode on/off.
  • Page 32 EPC1800 SERIES OPERATION MANUAL [Notes] This command is effective for all characters, except for HRI characters. ● When characters are enlarged with different sizes on one line, all the characters on ● the line are aligned at the baseline. The ESC ! command can also turn double-width and double-height modes on or off.
  • Page 33 EPC1800 SERIES OPERATION MANUAL GS B n [Name] Turn white/black reverse printing mode [Format] ASCII Decimal <00>H ≤ n ≤ <FF>H [Range] [Description] Turns on or off white/black reverse printing mode. When the LSB of n is 0, white/black reverse mode is turned off.
  • Page 34 Thus, the system could check whether the current version is less than the new provided (contact with FENIX IMVICO or distributor if necessary). Returns one byte indicating numerically the current firmware version and revision (1 ●...
  • Page 35 EPC1800 SERIES OPERATION MANUAL [Example] Sending the following command to the printer will result in a 2D AZTEC barcode as shown below. <1D 50 2D 00> H <ABC 123456789. This is an AZTEC bar code test>ASCII GS Q nL nH d1...dn...
  • Page 36 EPC1800 SERIES OPERATION MANUAL Function <00>H / <30>H Disable automatic status report <01>H / <31>H Enable automatic status report When enabling the automatic status report, the printer remains in this state ● indefinitely, until it becomes disabling, or until switch the power off.
  • Page 37 EPC1800 SERIES OPERATION MANUAL m selects a bar code system as follows: Bar Code Num. of characters Remarks System 48 ≤ d ≤ 57 <43>H EAN13 n = 12 48 ≤ d ≤ 57, 65 ≤ d ≤ 90, 32, 36, 37, 1 ≤...
  • Page 38: Fig. 15 - Code128 Bar Code

    EPC1800 SERIES OPERATION MANUAL Fig. 15 - Code128 bar code 3. If the top of the bar code data is not the code set selection character, the printer stops command processing and processes the following data as normal data. 4. If the combination of “{“ and the following character does not apply any special character, the printer stops command processing and processes the following data as normal data.
  • Page 39 EPC1800 SERIES OPERATION MANUAL d indicates the bit-image data. Setting a bit to 1 prints a dot and setting it to 0 does ● not print a dot. [Example] When xL + xH x 256 = 64 GS w n...
  • Page 40 [Reference] FS p IMPORTANT NOTE: FENIX provides a powerful utility to the Windows driver, that makes logo load extremely easy and useful. Taking advantage of high features in drawing and image handle software like Word, Paint, Photoshop, etc. the user can load a logo, selecting in “Device operation”...
  • Page 41: Fig. 16 - Logo Loading

    EPC1800 SERIES OPERATION MANUAL Fig. 16 - Logo loading FS DC2 ESC [Name] Serial number transmission [Format] ASCII Decimal [Description] Transmits the interface exclusive serial number. This number consists of 12 hexadecimal digits (6 bytes). Transmission order is from least to most significant byte.
  • Page 42 EPC1800 SERIES OPERATION MANUAL [Description] Each of the counters consist of a 16 bits register except the “Time On” counter that has 32 bits. The transmission of each counter starts by the LSB and ends at MSB. In order to obtain any counter it is required to send the correspondent command and immediately read 2 or 4 bytes (b0, b1, b2, b3) depending on the counter required.
  • Page 43: Fig. 17 - Mechanical Dimensions (All In Mm)

    EPC1800 SERIES OPERATION MANUAL APPENDIX A – MECHANICAL DIMENSIONS Fig. 17 - Mechanical dimensions (all in mm) 43 of 53...
  • Page 44 Supply voltage nil: 12-24VDC type 5VDC Special version nil: Standard type Custom-made type (under agreement only) AVAILABLE ACCESORIES PART NUMBER Description PSC1800 Power supply cable EPC1800 PSCRS1800 Power supply & RS232 cable EPC1800 USB-3 USB cable EPC1800 44 of 53...
  • Page 45 EPC1800 SERIES OPERATION MANUAL APPENDIX C – CODE128 BAR CODE In Code128 bar code system, it is possible to represent 128 ASCII characters and 2-digit numerals using one bar code character that is defined by combining one the 103 bar code characters and 3 code sets.
  • Page 46 EPC1800 SERIES OPERATION MANUAL C.2 Printable characters in CODE SET A Transmit Data Transmit Data Transmit Data Character Character Character Decimal Decimal Decimal FNC1 7B,31 123,49 FNC2 7B,32 123,50 FNC3 7B,33 123,51 FNC4 7B,34 123,52 < SHIFT 7B,53 123,83 CODEB...
  • Page 47 EPC1800 SERIES OPERATION MANUAL C.3 Printable characters in CODE SET B Transmit Data Transmit Data Transmit Data Character Character Character Decimal Decimal Decimal “ & ´ 7B,7B 123,123 FNC1 7B,31 123,49 FNC2 7B,32 123,50 FNC3 7B,33 123,51 FNC4 7B,34 123,52...
  • Page 48 EPC1800 SERIES OPERATION MANUAL C.4 Printable characters in CODE SET C Transmit Data Transmit Data Transmit Data Character Character Character Decimal Decimal Decimal FNC1 7B,31 123,49 CODEA 7B,41 123,65 CODEB 7B,42 123,66 48 of 53...
  • Page 49 EPC1800 SERIES OPERATION MANUAL APPENDIX D – INTERNAL CHARACTER TABLES Page 0 . PC437: USA, Standard Europe (International Character Set: USA). Page 17 . PC866: Cyrillic. 49 of 53...
  • Page 50: Fig. 18 - Demo Program

    EPC1800 SERIES OPERATION MANUAL APPENDIX E – TESTING SOFTWARE The EPC1800 printer is delivered together with a Windows-based, testing program. This program is an easy way to explore the EPC1800’s main features. To install the program, run the “SETUP.EXE” file and follow the instructions on the screen.
  • Page 51 EPC1800 SERIES OPERATION MANUAL • Line and Char Spacing: Each unit means an increment of 0.0625 mm of either character or line space. • Left Margin: Each unit means an increment of 0.125 mm of margin of the left hand side.
  • Page 52: Fig. 19 - Font Loader Program

    APPENDIX F – FONT LOADER SOFTWARE Font Loader program is a Fenix Imvico software designed to easily and intuitively load any Windows installed font into a Fenix printer. The loaded font may be then printed by the standard printer command set.
  • Page 53 c/ Pacífico, 53-55 – 08027 BARCELONA, SPAIN Phone Num: +34 – 93 353 92 22 Fax Num: +34 – 93 353 97 21 E-mail: bcn@feniximvico.com http://www.feniximvico.com...

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