Lightspeed Redcat Access LSRCA 1881 User Manual page 52

TROUBLESHOOTING
COMMON PROBLEMS AND SOLUTIONS
Note: Most problems are directly related to low battery power. Please run through the
"Battery Check" items first. For remaining troubleshooting, use known good, fully-charged
batteries.
ALL PROBLEMS: Most Problems are related to low battery power.
SOLUTION: Battery Check
• Confirm batteries are charged each night. A blinking red light indicates a low battery.
• Confirm proper batteries are used. The Flexmike requires the Lightspeed NH2.4V
rechargeable battery pack. The Sharemike requires the Lightspeed NH2APK rechargeable
battery pack. The Redcat uses the optional L14V rechargeable battery pack.
• Make sure the battery packs obtain a full charge. A full charge takes 8-9 hours.
• When charging the transmitter, ensure the blue status light and the red charging light turn
on. The green light will turn on when a full charge is reached.
PROBLEM: Microphone does not indicate a "Ready" signal (solid blue or red light)
SOLUTION: Follow these steps to ensure the system is ready to use.
• Ensure the power button on the microphone is turned on. Once turned on, the blue light
should begin blinking.
• Power the microphone off, then on again after a few seconds. Wait for up to 30 seconds for
the blue light to turn solid, indicating READY for operation.
PROBLEM: Low Volume or Feedback
SOLUTION: Follow these steps to eliminate low volume or feedback.
• Check microphone volume level on the amplifier. If the volume is too high, feedback will
occur. Adjust accordingly.
• Check input volume level on the amplifier. If the volume is too high, feedback will occur.
Adjust accordingly.
• Adjust the volume level on the Flexmike.
PROBLEM: No Sound From Amplifier
SOLUTION: Follow these steps to produce sound from Redcat.
• Confirm that the blue POWER light located on the front panel of the Redcat is on.
• Confirm the microphone is powered on and linked to the Redcat. The mic 1 status light will
be green on the Redcat indicating the microphone is linked.
• Confirm that microphone is not muted. A solid red light on the top of microphone will
indicate it is muted.
• Check volume level of the Redcat. Make sure that the microphone volume level on the
Redcat, Activate Station or the Media Connector if present, is not turned down all the way.
Slowly turn up the volume level while talking into the microphone.
• If using the optional L14V battery pack, make sure the battery pack is fully charged. The
power light on the front on the Redcat should be solid blue.
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