Configure Monitoring Of An Individual Line - Cisco 6800 Series User Manual

Configure Monitoring of an Individual Line

The BLF list keys function in the same way as individual BLF keys. See
for details. When you activate monitoring, the phone starts showing the status of the monitored lines on the
BLF list keys. You can use each BLF list key to call the monitored line (speed dial), and to answer incoming
calls to the monitored line (call pickup).
Note
The sequential order of the users in the BLF list is set by your administrator. The corresponding BLF list keys
always maintain this sequential order. You can choose to configure another feature such as speed dial on a
BLF list key at any time. However, it renders the line key unavailable for the BLF list.
Whenever you make any change to line key configurations, the phone redoes the BLF list key assignment
taking the change into account. The phone only assigns available line keys, and in the same sequential order,
every time. This can result in changes in the positions of BLF list keys.
The phone monitors as many users as possible with the available line keys. You can make more line keys
available for monitoring the list by removing features configured on line keys. See
Configured on a Line Key, on page 17
Before you begin
Your administrator configures the BLF list.
Procedure
Step 1
Press Applications
Step 2 Select User preferences > Attendant console preferences > BLF list.
• When BLF list is set to Show, monitoring is activated. The phone shows the status of the monitored
• When BLF list is set to Hide, monitoring is deactivated.
Step 3 Press Set.
Configure Monitoring of an Individual Line
You can configure a line key to monitor a coworker's line status. When you add speed dial to the configuration,
you can use the line key to call the monitored line. When you add call pickup to the configuration, you can
use the line key to answer incoming calls to the monitored line. The line key functions as a Busy Lamp Field
(BLF) key. See
You can select any available line key to configure this feature. You can also select any line key that is
functioning as a speed-dial key or as a BLF key. Your configuration will override any existing configuration
for the key.
If your administrator has configured a BLF list for you, you can only monitor the lines of people who are in
the list.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
16
.
lines on the BLF list keys.
Coworker Line Status, on page 14
for details.
for details.
Your Phone
Coworker Line Status, on page 14
Remove the Feature