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Cisco IP DECT 6800Series User Manual

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Cisco IP DECT 6800 Series User Guide
First Published: 2019-02-18
Last Modified: 2020-10-08
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

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  Summary of Contents for Cisco IP DECT 6800Series

  • Page 1 Cisco IP DECT 6800 Series User Guide First Published: 2019-02-18 Last Modified: 2020-10-08 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
  • Page 2 Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: https://www.cisco.com/c/en/us/about/legal/trademarks.html.
  • Page 3: Table Of Contents

    Differences Between Phone Calls and Lines Phone Batteries Care of Your Handset Clean the Handset Screen Clean the Handset Exterior If You Drop Your Handset in Water Additional Help and Information Document Accessibility for Visually-Impaired and Blind Users Cisco IP DECT 6800 Series User Guide...
  • Page 4 Speed Dial Calls Assign a Speed-Dial Number Delete a Speed-Dial Number Make a Speed Dial Call Answer a Call Answer an Alarm (Emergency) Call Answer Call Waiting Silence an Incoming Call End a Call Cisco IP DECT 6800 Series User Guide...
  • Page 5 Delete all Text Messages View Your Text Message History Reply to a Text Message from Your Text History Delete a Text Message from the Text Message History Delete all Text Messages from the Text Message History Cisco IP DECT 6800 Series User Guide...
  • Page 6 Make a Call with an F-Key or a Speed Dial Add an F-key or a Speed Dial to Your Speed Dial List Delete an F-Key or a Speed Dial Delete all F-Keys or Speed Dials View Your Speed Dial List Cisco IP DECT 6800 Series User Guide...
  • Page 7 Hide Your Caller ID When You Make a Call Call Forward Menu Set Call Forward Unconditional Set Call Forward When There is No Answer Set Call Forward When the Line is Busy Set the Idle Screen Saver Cisco IP DECT 6800 Series User Guide...
  • Page 8 Reset the Handset Settings C H A P T E R 1 1 Product Safety and Security Safety and Performance Information Safety Guidelines Battery Safety Notices Power Outage Regulatory Domains Health-Care Environments External Devices Usage Cisco IP DECT 6800 Series User Guide viii...
  • Page 9 Use of IP Networks with the PSTN The Use of Voice Compression Through the PSTN Echo Cancellation Compliance Statements for Taiwan DGT Warning Statement Compliance Statement for Argentina Compliance Statement for Singapore Cisco Product Security Overview Important Online Information Cisco IP DECT 6800 Series User Guide...
  • Page 10 Contents Cisco IP DECT 6800 Series User Guide...
  • Page 11: Your Handset

    Additional Help and Information, on page 18 Your Handset The Cisco IP DECT 6800 Series is designed for small and medium businesses, as well as larger organizations. The series is made up of: • Cisco IP DECT 110 Single-Cell Base Station •...
  • Page 12 Figure 1: Cisco IP DECT Phone 6823 Handset, Cisco IP DECT Phone 6825 Handset, Cisco IP DECT Phone 6825 Ruggedized Handset, Cisco IP DECT 110 Repeater, Cisco IP DECT 210 Multi-Cell Base Station, and Cisco IP DECT 110 Single-Cell Base Station The handsets communicate with the base station and repeaters using Digital Enhanced Cordless Telecommunications (DECT).
  • Page 13: Feature Support

    New and Changed Information for Firmware Release 4.8 Feature New or Changed Content 110 Single-Cell Base Station and 110 Repeater Updated sections: • Your Handset, on page 1 • Handset Screen Displays "Searching", on page Cisco IP DECT 6800 Series User Guide...
  • Page 14 Temporary Handset Addition to Base Station New sections: • Set Up a Handset Automatically with the Username and Password, on page 29 • Set Up a Handset Automatically with a Short Activation Code, on page 30 Cisco IP DECT 6800 Series User Guide...
  • Page 15: New And Changed Information For Firmware Release 4.7

    New and Changed Information for Firmware Release 4.7 Starting with this release: • The release number scheme changes to conform to the standard Cisco release numbers. Internally, the previous number scheme will display. Firmware Release 4.7 and Firmware Release V470 B6 are the same firmware release.
  • Page 16: Getting Started

    Your 6825 Handset has an emergency button, located at the top of the handset. If set up by your administrator, you can press this button to raise an alert in an emergency situation. The handset places a call to a predefined emergency number and automatically turns on the speakerphone. Cisco IP DECT 6800 Series User Guide...
  • Page 17: Lock The Handset Keypad

    When the keypad is locked, you can only dial emergency numbers. You must unlock the keypad before you can place most calls. You may need to input a PIN to unlock the handset. The softkey labels appear when you unlock the keypad. Cisco IP DECT 6800 Series User Guide...
  • Page 18: Buttons And Hardware

    The figure shows the 6823 Handset and 6825 Handset. The 6825 Ruggedized Handset is similar to 6825 Handset in appearance. Figure 2: 6825 Handset and 6823 Handset Buttons and Hardware Cisco IP DECT 6800 Series User Guide...
  • Page 19 Answer a ringing call or, after dialing a number, press to place the call. Turn the handset on or off, or end Power/End a connected call. In menus, the button returns you to the previous screen. Cisco IP DECT 6800 Series User Guide...
  • Page 20 • Press and hold to silence the handset ringer. If configured, the handset vibrates instead. • Enter this special text character: # Use the keys 2 through 9 to enter letters and numbers. Note In some languages, additional characters may be present. Cisco IP DECT 6800 Series User Guide...
  • Page 21: Navigation

    Use the outer ring of the Navigation cluster to scroll through menus and to move between fields. Use the inner Select button of the Navigation cluster to select menu items. Supported Characters When you input information, the handsets support the following characters: Cisco IP DECT 6800 Series User Guide...
  • Page 22: Handset Screen Features

    The screen shows information about your handset such as directory number, date and time, and softkeys. The screen is made up of three sections: the header row, the middle section, and the footer row. Figure 4: Handset Screen Cisco IP DECT 6800 Series User Guide...
  • Page 23: Header Icons

    Handset is muted. Bluetooth Icons The 6823 Handset doesn't support Bluetooth. Icon DND Mode Icon Description Bluetooth is connected. Bluetooth is disconnected. Network Icons Icon DND Mode Icon Description No network connection. Weak network connection. Cisco IP DECT 6800 Series User Guide...
  • Page 24 Battery is 75% to 100% charged. Battery is charging. Call-Related Icons Icon DND Mode Icon Description Answered call Dialed call Do not disturb is enabled. Phone is forwarded. Voicemail message waiting. Missed call Cisco IP DECT 6800 Series User Guide...
  • Page 25: Differences Between Phone Calls And Lines

    You can clean your handset. Make sure you follow our cleaning instructions. Clean your handset immediately if it comes in contact with anything that may cause stains, or other damage; for example, dirt or sand, ink, makeup, soap, detergent, acids, acidic foods, or lotions. Cisco IP DECT 6800 Series User Guide...
  • Page 26: Clean The Handset Screen

    Clean your handset immediately if it comes in contact with anything that may cause stains, or other damage; for example, dirt or sand, ink, makeup, soap, detergent, acids, acidic foods, or lotions. Cisco IP DECT 6800 Series User Guide...
  • Page 27: If You Drop Your Handset In Water

    • Don't put a wet handset into the charging cradle. You must wait until the handset is completely dry. Note The handset warranty does not cover handsets that have been dropped in water or other fluids. Cisco IP DECT 6800 Series User Guide...
  • Page 28: Additional Help And Information

    Additional Help and Information If you have questions about the functions available on your phone, contact your administrator. The Cisco website (https://www.cisco.com) contains more information about the phones and call control systems. • For quick start guides and end-user guides in English, follow this link: https://www.cisco.com/c/en/us/support/collaboration-endpoints/...
  • Page 29: Cisco One-Year Limited Hardware Warranty Terms

    Cisco One-Year Limited Hardware Warranty Terms Special terms apply to your hardware warranty and services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at this URL: https://www.cisco.com/go/hwwarranty.
  • Page 30 Your Handset Cisco One-Year Limited Hardware Warranty Terms Cisco IP DECT 6800 Series User Guide...
  • Page 31: Handset Setup

    Make sure that you save this small plastic cover, in case you want to use the handset without the belt clip. • Printed compliance document. You need the label on the box during handset registration. Cisco IP DECT 6800 Series User Guide...
  • Page 32: Install The Battery In The Handset

    On the back of the handset, turn the latch counterclockwise to unlock the back, lift the clip, and lift the cover to remove the battery cover. Step 2 Remove the battery from the handset. Cisco IP DECT 6800 Series User Guide...
  • Page 33 Handset Setup Install the Battery in the Handset Step 3 Remove the plastic over the contacts. Step 4 Place the battery under the clip and drop it into the compartment. Cisco IP DECT 6800 Series User Guide...
  • Page 34 Don't force the cover closed. If it doesn't close easily, take it off and check that the battery is completely seated in the battery compartment. What to do next Before you use the handset, you need to charge it. See Charge the Handset Battery, on page Cisco IP DECT 6800 Series User Guide...
  • Page 35: Remove The Handset Clip

    The replacement cover has a hook in the back. Slide the hook into the recessed area of the handset and press it into the handset. This diagram shows the hook on the back. Cisco IP DECT 6800 Series User Guide...
  • Page 36 This diagram shows the way you put the hook into the handset. Press down until the clip is in position and the back is flat. Step 6 Use the screwdriver to screw the screws into the cover and handset. Cisco IP DECT 6800 Series User Guide...
  • Page 37: Handset Battery Charging

    Step 2 Plug the USB connector of the power cord into the power adapter. Step 3 Plug the power adapter into the electrical outlet. Figure 5: 6825 Handset and 6823 Handset Charging Cradle Cisco IP DECT 6800 Series User Guide...
  • Page 38: Charge The Handset Battery

    Automatic Handset Configuration Your handset may be set up to automatically configure itself. If your handset doesn't automatically configure, you have to manually configure it, using information provided by your administrator or service provider. Cisco IP DECT 6800 Series User Guide...
  • Page 39: Set Up Your Handset Automatically

    Your administrator or service provider gives you the username and password. Procedure Step 1 Press and hold Power/End until the screen turns on. Step 2 Enter the Username and Password in the Sign in screen. Step 3 Press Submit. Cisco IP DECT 6800 Series User Guide...
  • Page 40: Set Up A Handset Automatically With A Short Activation Code

    Sometimes you have to manually configure your handset. Your administrator will give you the information you need to access the base station web pages, access appropriate web pages, and set various fields. You can find the manual configuration instructions in the Cisco IP DECT 6800 Series Administration Guide. Handset Firmware Upgrades From time to time, your administrator will need to upgrade the firmware on your handset.
  • Page 41 Handset Setup Handset Firmware Upgrades Warning Don't remove the handset from the cradle before the upgrade completes to avoid damage to the handset. Cisco IP DECT 6800 Series User Guide...
  • Page 42 Handset Setup Handset Firmware Upgrades Cisco IP DECT 6800 Series User Guide...
  • Page 43: Calls

    When your handset is idle, enter the phone number with the keypad. To start the number with plus (+), press and hold Asterisk until the + displays on the screen. Step 2 Press Answer/Send Cisco IP DECT 6800 Series User Guide...
  • Page 44: Make A Call On A Different Line

    When your handset is idle, remove the cover from the headset port and plug in your headset. Step 2 Enter the phone number with the keypad. To start the number with plus (+), press and hold Asterisk until the + displays on the screen. Cisco IP DECT 6800 Series User Guide...
  • Page 45: Speed Dial Calls

    You can also add other dialed digits to the number. Examples of additional digits include a meeting access code, an extension, a voicemail password, an authorization code, and a billing code. The dial string can contain the following characters: Cisco IP DECT 6800 Series User Guide...
  • Page 46: Delete A Speed-Dial Number

    You can delete a speed-dial number assigned to entries 2 to 9. Entry 1 is used for your speed dial to voicemail. Before you begin You need at least one contact in your Speed Dial list. Cisco IP DECT 6800 Series User Guide...
  • Page 47: Make A Speed Dial Call

    If you have a Bluetooth headset connected to the handset, the call is answered on the headset or the handset while maintaining the audio path to the handset. If you don't have a Bluetooth headset connected, the call is answered on the handset. Cisco IP DECT 6800 Series User Guide...
  • Page 48: Answer An Alarm (Emergency) Call

    If you are on a call, and another call comes in, you hear the call waiting tone and the incoming call displays on the handset screen. Procedure Do one of these actions: • To accept the call, press Answer/Send . Your active call is automatically put on hold. Cisco IP DECT 6800 Series User Guide...
  • Page 49: Silence An Incoming Call

    Swap Between Active and Held Calls When you have an active call and a held call, you can easily swap the calls. The current active call goes on hold and the previously held call becomes the active call. Cisco IP DECT 6800 Series User Guide...
  • Page 50: Mute Your Call

    Transfer a Call You can transfer a call to a coworker. You can transfer the call without waiting for the coworker to answer, or talk with the coworker before you transfer the call. Cisco IP DECT 6800 Series User Guide...
  • Page 51: Broadworks Shared Call Appearance

    Make a Call on a Shared Line If you have a shared line, you can use it to make a call. The handset displays a list of shared lines. The handset uses the primary line to make the call. Cisco IP DECT 6800 Series User Guide...
  • Page 52: Join A Shared Call

    Return a Call with a Star Code You can call the last person who called you with a star code instead of using the Recents list. Use the star code given to you by your administrator or service provider. Cisco IP DECT 6800 Series User Guide...
  • Page 53: Transfer A Call With A Star Code

    You can turn off call waiting notification. When you activate call waiting, you don't hear a tone for an incoming call when you are on a call. Use the star code given to you by your administrator or service provider. Cisco IP DECT 6800 Series User Guide...
  • Page 54: Block And Unblock Outgoing Caller Information With A Star Code

    Use the star code given to you by your administrator or service provider. To use this feature, your administrator must enable DND. Procedure Step 1 While your handset is idle, enter the do not disturb star code. Cisco IP DECT 6800 Series User Guide...
  • Page 55: Use Push To Talk

    • If the handset is active, the priority of the page determines the behavior as described in the following table. Table 3: Page Priority with Behavior Priority Alert Result See and hear notification The active call goes on hold and the page plays. Cisco IP DECT 6800 Series User Guide...
  • Page 56: Send A Page

    You can page a person or a group of people with a paging group number. All the handsets configured in the group receive the page, which plays automatically on the speakerphone. Before you begin You need a paging group number. Procedure Step 1 Dial the paging group number. Step 2 Press Answer/Send Cisco IP DECT 6800 Series User Guide...
  • Page 57: Text Messages

    You can send a message of up to 160 characters. Procedure Step 1 Press Menu Step 2 • 6825 Handset: Choose Messaging • 6823 Handset: Choose Messaging Step 3 Press right on the navigation ring to display the Drafts screen. Cisco IP DECT 6800 Series User Guide...
  • Page 58: Reply To A Text Message Immediately

    • Urgent: The message is sent as urgent. The recipient sees an icon with an exclamation mark on the message in their Inbox screen. You see the icon with an exclamation mark on the message in your Sent messages screen. Messages sent as Urgent display at the top of the list. Cisco IP DECT 6800 Series User Guide...
  • Page 59: Add A Text Message Sender To Your Local Contacts

    You must be viewing a text message. Procedure Step 1 Press More. Step 2 Choose Append to contact. Step 3 Press Append. Step 4 Highlight a phone number entry (Work, Mobile, Home, or Other) and press Append. Cisco IP DECT 6800 Series User Guide...
  • Page 60: Forward A Text Message

    8902 and an external number of +2345678902, you must use +2345678902. Step 9 Press Send. Step 10 Press OK. Delete a Text Message Immediately You can delete a text message after you read it. Cisco IP DECT 6800 Series User Guide...
  • Page 61: Delete All Text Messages

    For more information, see Configure Your Text Message Settings, on page The messages display in different lists: Inbox, Drafts, Sent messages. When you access Messaging, the Inbox is displayed. Procedure Step 1 Press Menu Cisco IP DECT 6800 Series User Guide...
  • Page 62: Reply To A Text Message From Your Text History

    Reply to a Text Message Immediately, on page 48 Delete a Text Message from the Text Message History You can delete a text message in the text history from your Inbox, Drafts, or Sent messages folder. Cisco IP DECT 6800 Series User Guide...
  • Page 63: Delete All Text Messages From The Text Message History

    Step 5 Choose Delete all messages. Step 6 Press Yes. Related Topics Delete all Text Messages, on page 51 Configure Your Text Message Settings You can set up your handset for these actions: Cisco IP DECT 6800 Series User Guide...
  • Page 64: Step

    Choose Sent Messages and press On or Off. By default, this field is set to On. Step 5 Choose Display and press On or Off. By default, this field is set to On. Cisco IP DECT 6800 Series User Guide...
  • Page 65: Contacts And Directories

    6825 Handset: Press left softkey Contacts • 6823 Handset: Press Menu > Contacts Step 2 Press More. Step 3 Highlight Add contact and press Select. Step 4 Press Edit. Step 5 Enter the name of the contact. Cisco IP DECT 6800 Series User Guide...
  • Page 66: Call A Local Contact

    (Optional) If your contact has more than one phone number configured, press right or left on the navigation ring to display the number to call. Step 4 Press Call. Edit a Local Contact You can edit a contact entry in your contact list. Cisco IP DECT 6800 Series User Guide...
  • Page 67: Delete A Local Contact

    Choose Delete contact. Step 5 At the prompt, press Yes. Delete all Local Contacts You can delete all the contacts from your contact list. Procedure Step 1 • 6825 Handset: Press left softkey Contacts Cisco IP DECT 6800 Series User Guide...
  • Page 68: Directories

    • Press Search, select a directory, enter part or all of the first name of the user, and press Search. Step 3 (Optional) Press Line and select a line to call on. Step 4 Press Select. Cisco IP DECT 6800 Series User Guide...
  • Page 69: Recent Calls And Voicemail

    (dialed calls), and calls you missed. Procedure Step 1 Press Recents Step 2 Press right or left on the Navigation ring to view different lists. • All calls • Answered calls • Dialed calls • Missed calls Cisco IP DECT 6800 Series User Guide...
  • Page 70: Call Someone In Your Recent Calls List

    When you don't have your handset available, you can call from any device to your voicemail system to access your voicemail. Your administrator can give you the voicemail system phone number. Cisco IP DECT 6800 Series User Guide...
  • Page 71 Because each voicemail system is different, we can't tell you how to use your voicemail system. For information about your voicemail commands, see the voicemail system user documentation or contact your administrator. Procedure Step 1 Press and hold One until the call dials. Step 2 Follow the voice prompts. Cisco IP DECT 6800 Series User Guide...
  • Page 72 Recent Calls and Voicemail Access Your Voicemail Cisco IP DECT 6800 Series User Guide...
  • Page 73: Alarm Clock, Emergency Alarm List, And Function Keys

    Off. You can set only one single-use alarm at a time. Procedure Step 1 Press Menu Step 2 • 6825 Handset: Select Alarms > Alarm. Cisco IP DECT 6800 Series User Guide...
  • Page 74: Set A Recurrent Alarm

    When an alarm rings, you can press Snooze to make the alarm ring again at the configured time. By default, the delay is 10 minutes, but you can set any delay from 1 minute to 10 minutes. Cisco IP DECT 6800 Series User Guide...
  • Page 75: Respond To An Alarm

    Emergency Alarm List You can view the list of emergency alarms you received, if emergency alarms are configured to ring on your handset. Related Topics Answer an Alarm (Emergency) Call, on page 38 Cisco IP DECT 6800 Series User Guide...
  • Page 76: View The Received Emergency Alarms

    Highlight the Name field and press Edit. Step 6 Enter a name. Step 7 Press Save. Step 8 Highlight the Number field and press Edit. Step 9 Enter a number. Step 10 Press Save. Step 11 Press Yes. Cisco IP DECT 6800 Series User Guide...
  • Page 77: Make A Call With An F-Key Or A Speed Dial

    • Choose an existing speed dial and press Replace. • Choose an existing speed dial and perform this action: • 6825 Handset: Press Delete > Add. • 6823 Handset: Press Unassign > Add. Cisco IP DECT 6800 Series User Guide...
  • Page 78: Delete An F-Key Or A Speed Dial

    Press More. Step 4 • 6825 Handset: Select Delete all F-Keys. • 6823 Handset: Select Delete all Speed Dials. Step 5 Press Yes. View Your Speed Dial List Procedure Step 1 Press Menu Cisco IP DECT 6800 Series User Guide...
  • Page 79 View Your Speed Dial List Step 2 • 6825 Handset: Select F-Keys • 6823 Handset: Select Speed Dial Step 3 Press More. Step 4 • 6825 Handset: Select Speed dial. • 6823 Handset: Select Speed Dial. Cisco IP DECT 6800 Series User Guide...
  • Page 80 Alarm Clock, Emergency Alarm List, and Function Keys View Your Speed Dial List Cisco IP DECT 6800 Series User Guide...
  • Page 81: Settings

    Press Off to allow the handset to ring or press On to disable ringing. Set the Ring Volume from the Settings Menu You can change the volume of the ringer. This volume does not impact the volume level when you are on a call. Cisco IP DECT 6800 Series User Guide...
  • Page 82: Set The Ringtone For Different Call Types

    • 6823 Handset: Ring melody • 6825 Handset: • Ring melody • Ring normal msg • Ring urgent msg • Ring emergency • Ring emerg. high • Ring emerg. med • Ring emerg. low Cisco IP DECT 6800 Series User Guide...
  • Page 83: Set The Alert Volume

    • Vibrate only: When an incoming call rings on the handset, the handset vibrates. You do not hear the ringtone. • Vibrate and ring: When an incoming call rings on the handset, the handset vibrates and rings at the same time. Cisco IP DECT 6800 Series User Guide...
  • Page 84: Set The Tone When A Key Is Pressed

    When you hear the tone, you'll know to move closer to the base station or repeater. If you aren't on a call and walk out of range, you see on the screen. Cisco IP DECT 6800 Series User Guide...
  • Page 85: Set The Charger Warning

    Press Format. Step 4 Highlight your choice. • 24 hour (default): Display the time in 24-hour format. • am/pm: Display the time in 12-hour format. Step 5 Press Select to save the setting. Cisco IP DECT 6800 Series User Guide...
  • Page 86: Set The Date Format

    Press Select to save the setting. Set the Handset LED The LED at the top of the handset can light green, red, or yellow. You can set the color you want for specific situations. Cisco IP DECT 6800 Series User Guide...
  • Page 87: Set The Timer To Turn Off The Screen

    • 45 seconds: The screen dims after 10 seconds and turns off after 45 seconds. • 60 seconds: The screen dims after 10 seconds and turns off after 60 seconds. Step 4 Press Select to save the setting. Cisco IP DECT 6800 Series User Guide...
  • Page 88: Security Menu

    You can set the handset to lock the keypad after a specific length of inactivity. When the keypad locks, you need to unlock it before you can use it. Note When the keypad is locked, you can only dial emergency numbers. Procedure Step 1 Press Menu Cisco IP DECT 6800 Series User Guide...
  • Page 89: Change The Settings Pin

    You must use four digits for the PIN. Step 5 Press Select to save the setting. Set the Handset Name You can give the handset a name. The name displays on the main screen of the handset. Cisco IP DECT 6800 Series User Guide...
  • Page 90: Select Your Default Line

    Step 2 Select Settings > Auto answer. Step 3 Highlight your choice. • Normal (default): You press Answer/Send to answer the call. • Any key: You can press any key to answer the call. Cisco IP DECT 6800 Series User Guide...
  • Page 91: Allow The Handset To Ring While Charging

    Step 2 Select Settings > Do not disturb. Step 3 Highlight your choice. • Disabled (default): DND mode is off. • Enabled: DND mode is on. Step 4 Press Select to save the setting. Cisco IP DECT 6800 Series User Guide...
  • Page 92: Hide Your Caller Id When You Make A Call

    Highlight Forward Unconditionally. Step 4 Press Off to turn the feature off or press On to turn the feature on. Step 5 Highlight Forward To and enter the phone number to receive the call. Cisco IP DECT 6800 Series User Guide...
  • Page 93: Set Call Forward When There Is No Answer

    Highlight Forward To and enter the phone number to receive the call. Step 6 Press Select to save the setting. Set the Idle Screen Saver When the handset is in the charger, you can control the screen display. Cisco IP DECT 6800 Series User Guide...
  • Page 94: Set The Idle Clock

    66 feet (20 meters). The Bluetooth connection can degrade if you have a barrier (wall, door, window), large metal object, or other electronic devices between your handset and the connected device. Cisco IP DECT 6800 Series User Guide...
  • Page 95: Enable Bluetooth

    • Press More and select Change name to edit the name of the headset. • Press More and select Delete all to delete (unpair) all the headsets in the list. You need to confirm the deletion. Cisco IP DECT 6800 Series User Guide...
  • Page 96: Turn On Push To Talk

    Talk, on page 45 Set the Ring Volume for an Incoming Call Procedure While the handset is ringing, press Volume up or down. Related Topics Set the Ring Volume from the Settings Menu, on page 71 Cisco IP DECT 6800 Series User Guide...
  • Page 97: Change The Volume On A Call

    Settings Change the Volume on a Call Change the Volume on a Call Procedure While on a call, press Volume up or down. Cisco IP DECT 6800 Series User Guide...
  • Page 98 Settings Change the Volume on a Call Cisco IP DECT 6800 Series User Guide...
  • Page 99: Accessories

    You can use these types of headsets with your handset: • Headset with a 3.5 mm audio plug We recommend the Cisco Headset 530 Series. The Cisco Headset 530 Series is supported as a standard Bluetooth headset and the advanced features are not supported on 6825 Handset.
  • Page 100: Audio Quality

    Cisco doesn't recommend or test any third-party headsets with their products. For information about third-party headset support for Cisco products, go to the manufacturer's web site. Cisco does test the Cisco headsets with the Cisco IP Phones. For information about Cisco Headsets and Cisco IP Phone support, see https://www.cisco.com/c/en/us/products/collaboration-endpoints/headsets/index.html.
  • Page 101: C H A P T E

    2. If the handset won't turn on after 10 minutes on the charger, remove the battery and replace it with a battery that you know is charged. If the handset now works, the battery may have failed. Cisco IP DECT 6800 Series User Guide...
  • Page 102: Handset Won't Stay On

    Handset Doesn't Respond to Key Presses Problem Nothing happens when you press a key on the handset. Cause The keypad is probably locked. Solution Press and hold the star (*) key for 2 seconds to unlock the keypad. Cisco IP DECT 6800 Series User Guide...
  • Page 103: Handset Beeps Continuously While In The Charger

    • Long term solution for system with one multi-cell base station: Add additional 210 Multi-Cell Base Stations or repeaters to improve coverage. • Long term solution for multicell system: Add one or more 210 Multi-Cell Base Stations or repeaters to improve coverage. Cisco IP DECT 6800 Series User Guide...
  • Page 104: View The Handset Status

    Setting menu, Local contacts, Speed dials) are deleted, but the handset remains registered with the base station. Procedure Step 1 Press Menu Step 2 Select Settings > Reset settings. Step 3 Press Yes to confirm the reset. Step 4 If prompted, enter the handset PIN. Step 5 Press Ok. Cisco IP DECT 6800 Series User Guide...
  • Page 105: Product Safety And Security

    Statement 1071 SAVE THESE INSTRUCTIONS To see translations of the warnings that appear in this publication, refer to the statement number in the Regulatory Compliance and Safety Information Cisco IP DECT 6800 Series at the following URL: https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cuipph/MPP/6800-DECT/RCSI/ RCSI-0366-book.pdf Warning Read the installation instructions before using, installing, or connecting the system to the power source.
  • Page 106: Safety Guidelines

    • The use of wireless devices on airplanes is governed by the Federal Aviation Administration (FAA). Battery Safety Notices These battery safety notices apply to the batteries that are approved for the Cisco IP DECT 6800 Series. Warning There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer.
  • Page 107: Power Outage

    • When discarding a battery pack, contact your local waste disposal provider regarding local restrictions on the disposal or recycling of batteries. To obtain a battery, contact your local dealer. Use only the batteries that have a Cisco part number. Power Outage The ability to access emergency service through the phone depends on the base stations being powered.
  • Page 108: System Behavior During Times Of Network Congestion

    • Apply ferrites or other such devices on the cables for the external device. Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of external devices, cables, and connectors. The system will perform adequately when suitable devices are attached using good quality cables and connectors.
  • Page 109: Compliance Statements For The Usa

    The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency. Any changes or modification to said product not expressly approved by Cisco, including the use of non-Cisco antennas, could void the user’s authority to operate this device.
  • Page 110: Compliance Statements For New Zealand

    Voice-over-IP (VoIP) technology are required to provide echo cancellation for all voice calls. The combined effect of audio/VoIP conversion delay and IP routing delay can cause the echo cancellation time of 64 mS to be required. Cisco IP DECT 6800 Series User Guide...
  • Page 111: Compliance Statements For Taiwan

    Compliance Statements for Taiwan Compliance Statements for Taiwan DGT Warning Statement Compliance Statement for Argentina Advertencia No utilizar una fuente de alimentación con caracteristícas distintas a las expresadas ya que podría ser peligroso. Cisco IP DECT 6800 Series User Guide...
  • Page 112: Compliance Statement For Singapore

    This product contains cryptographic features and is subject to U.S. and local country laws that govern import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S.

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