Remove A Contact From Your Personal Address Book; Reverse Name Lookup For Incoming And Outgoing Calls - Cisco 6800 Series User Manual

Remove a Contact from Your Personal Address Book

Remove a Contact from Your Personal Address Book
Before you begin
Your administrator must enable the personal directory feature on the phone. Otherwise, the Personal address
book menu doesn't display.
Procedure
Step 1 Do one of the following actions:
• 6821: Press Applications
• Other phones in 6800 series: Press Contacts
Step 2
Press Category, if it displays. Otherwise, skip the step.
Step 3 Select Personal address book.
Step 4
Search for the contact that you want to remove.
Step 5 Highlight the address entry of the contact and press Option > Delete to delete the entry.
Related Topics

Reverse Name Lookup for Incoming and Outgoing Calls

Reverse name lookup searches for the name of a number in an incoming, outgoing, conference, or transferred
call. The reverse name lookup acts when the phone cannot find a name using the service provider directory,
Call History, or your contacts. Reverse name lookup needs a valid LDAP Directory or XML Directory
configuration.
The reverse name lookup searches the phone's external directories. When a search succeeds, the name is
placed in the call session and in the call history. For simultaneous, multiple phone calls, reverse name lookup
searches for a name to match the first call number. When the second call connects or is placed on hold, reverse
name lookup searches for a name to match the second call.
Reverse name lookup is enabled by default.
Reverse name lookup searches the directories in the following order:
1. Phone contacts
2. Call History
3. LDAP Directory
4. XML Directory
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
88
Search for a Contact in Your Personal Address
, and select Directories.
.
Book, on page 86
Contacts