Forward Calls; Forward A Call In Specific Situations With The Phone Web Page - Cisco 6800 Series User Manual

Forward Calls

Forward Calls
You can forward calls from any line on your phone to another number. Call forward is phone-line specific.
If a call reaches you on a line where call forwarding is not enabled, the call rings as usual.
If a line is enabled with feature key sync and call forward on it, the call forward
the line key label.
There are two ways of forwarding your calls:
• Forward all calls
• Forward calls in special situations, such as when the phone is busy or there is no answer.
Verify that your calls are forwarded by looking for the call forwarding
middle top of the phone screen.
Procedure
Step 1
Press Forward all or Forward.
If the Forward all softkey is grayed or doesn't display on the screen, contact your administrator.
Step 2
Do any of the following: Enter the target number exactly as you would dial it from your phone, or select an
entry from your list of recent calls or contacts.
• Enter the target number, to which you want to forward incoming calls from this phone line.
• Press the Contacts softkey and select a contact from your contact directories.
• Press Redial and select an entry from the Placed calls list.
Step 3 Press Call to forward all calls to the specified number.
Related Topics

Forward a Call in Specific Situations with the Phone Web Page

Use the phone web page to set up your phone to forward all calls during specific situations, such as when
your phone is busy or your phone doesn't answer the incoming call.
You can also set up call forward on your phone screen.
Before you begin
Your administrator must enable the call forwarding services. Otherwise, the configuration on the phone web
page doesn't take effect.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
64
Forward a Call in Specific Situations with the Phone Web
Phone Web Page, on page 19
icon is displayed next to
icon in the line label or on the
Page, on page 64
Calls