Cisco Headset 561 And 562 - Cisco 6800 Series User Manual

Cisco Headset 561 and 562

Number Name
3
Call button
Cisco Headset 561 and 562
The Cisco Headset 560 Series are two wireless headsets that are developed for Cisco products and services.
The Cisco Headset 561 features a single earpiece, and offers lightweight comfort. The Cisco Headset 562
features two earpieces for use in a noisy environment or busy office.
The Cisco Headset 560 Series use a headset base to connect with Cisco IP Phones and charge the headsets.
The available options for the base are Standard base and Multibase. The Cisco Headset 560 Series with
Standard Base support connection with a single source from a phone or a computer. The Cisco Headset 560
Series with Multibase support multiple sources from phones, computers, and Bluetooth-paired devices and
provide an easy and intuitive switch among the connected sources.
You can connect the Cisco Headset 560 Series with any of the following:
• RJ9 and AUX connector (Y-cable)—Supported on Cisco IP Phones 6851, 6861, and 6871 with multiple
• USB connector—Supported on Cisco IP Phone 6871with multiple platforms.
The Cisco Headset 560 Series require Multiplatform Firmware Release 11.2(3) and higher. Upgrade your
phones to the latest firmware before using these headsets.
To check your phone model and the firmware version, press Applications
information. The Product name field shows your phone model. The Software version field shows the
installed load where you can get the firmware version.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
128
platforms.
Description
Incoming and active call management depends upon if you have one call
or multiple calls.
One call:
• Press once to answer incoming calls.
• Press once to put an active call on hold. Press again to retrieve the call
from hold.
• Press twice to reject an incoming call.
Multiple calls:
• Press once to put an active call on hold, and to answer a second
incoming call.
• Press once to put a current call on hold and press again to resume a
call.
• Press and hold for 2 seconds to end the current call and press again to
resume a held call.
• Press and hold for 2 seconds to end an active call, and to answer
another incoming call.
• Press twice to stay on a current call, and to reject a second incoming
call.
Accessories
and select Status > Product