Audio Quality; Wired Headsets; Standard Headsets; Connect A Standard Headset - Cisco 6800 Series User Manual

Accessories

Audio Quality

Beyond physical, mechanical, and technical performance, the audio portion of a headset must sound good to
the user and to the party on the far end. Sound quality is subjective, and we cannot guarantee the performance
of any third-party headset. However, various headsets from leading headset manufacturers are reported to
perform well with Cisco IP Phones.
Cisco doesn't recommend or test any third-party headsets with their products. For information about third-party
headset support for Cisco products, go to the manufacturer's web site.
Cisco does test the Cisco headsets with the Cisco IP Phones. For information about Cisco Headsets and Cisco
IP Phone support, see https://www.cisco.com/c/en/us/products/collaboration-endpoints/headsets/index.html.

Wired Headsets

A wired headset works with all Cisco IP Phone features, including the Volume and Mute buttons. These
buttons adjust the earpiece volume and mute the audio from the headset microphone.
When you install a wired headset, make sure you press the cable into the channel in the phone.
Caution Failure to press the cable into the channel in the phone can lead to cable damage.

Standard Headsets

You can use a standard headset with your desk phone. Standard headsets plug into the back of the phone with
an RJ-type connecter.

Connect a Standard Headset

Standard headsets plug into the back of the phone.
Procedure
Plug the headset into the jack on the back of the phone and press the cable into the cable channel.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
Audio Quality
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