System Alarms Display Map - DPS Telecom NetGuardian 216F User Manual

12.1.1 System Alarms Display Map

Display Points Alarm Point
17 Timed Tick
19 Netw ork Time Server
21 Duplicate IP Address
33 Pow er Up
36 Lost Provisioning
37 DCP Poller Inactive
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38 Ethernet not active
40 LNK Alarm
Modem not
41
responding
43 SNMP Trap not Sent
Pager Queue
44
Overflow
45 Notification failed
46 Craft RcvQ full
47 Modem RcvQ full
Description
Toggles state at constant rate as
configured by the Timed Tick timer variable.
Useful in testing integrity of SNMP trap
alarm reporting.
Communication w ith Netw ork Time Server
has failed.
The unit has detected another node w ith
the same IP Address.
The unit has just come-online. The set
alarm condition is follow ed immediately by a
clear alarm condition.
The internal NVRAM may be damaged. The
unit is using default configuration settings.
The unit has not seen a poll from the Master
for the time specified by the DCP Timer
setting.
The Net1 LAN port is dow n.
No netw ork connection detected
An error has been detected during modem
initialization. The modem did not respond to
the initialization string.
SNMP trap address is not defined and an
SNMP trap event occurred.
Over 250 events are currently queued in
the pager queued and are still trying to
report.
A notification event, like a page or email,
w as unsuccessful.
The Craft port received more data than it
w as able to process.
The modem port received more data than it
w as able to process.
System Alarms Descriptions (continues on next page)
Solution
To turn the feature off, set the Timed Tick timer
to 0.
Try pinging the Netw ork Time Server's IP
Address as it is configured. If the ping test is
successful, then check the port setting and
verify the port is not being blocked on your
netw ork.
Unplug the LAN cable and contact your
netw ork administrator. Your netw ork and the
unit w ill most likely behave incorrectly. After
assigning a correct IP Address, reboot the unit
to clear the System alarm.
Seeing this alarm is normal if the unit is
pow ering up.
Use Web or latest version of NGEditG5 to
configure unit. Pow er cycle to see if alarm
goes aw ay. May require RMA.
If DCP responder is not being used, then set the
DCP Unit ID to 0. Otherw ise, try increasing the
DCP timer setting under timers, or check how
long it takes to cycle through the current polling
chain on the Master system.
Check LAN cable. Ping to and from the unit. (If
not using Net1 or Net2, set IP, Subnet and
Gatew ay to 255's)
Remove configured modem initialization string,
then pow er cycle the unit. If alarm persists, try
resetting the Modem port from the TTY
interface, or contact DPS for possible RMA.
Define the IP Address w here you w ould like to
send SNMP trap events, or configure the event
not to trap.
Check for failed notification events that may be
filling up the pager queue. There may be a
configuration or communication problem w ith
the notification events.
Use RPT filter debug to help diagnose
notification problems.
Disconnect w hatever device is connected to
the craft serial port. This alarm should not
occur.
Check w hat is connecting to the NetGuardian.
This alarm should not occur.
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