Related Manuals for DPS Telecom NetGuardian 420
Summary of Contents for DPS Telecom NetGuardian 420
- Page 1 NetGuardian 420 WEB USER MANUAL Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs. September 11, 2020 D-UM-NG420 Firmware Version 1.1A...
- Page 2 Notice The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this...
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Page 3: Table Of Contents
Contents Visit our w ebsite at w w w .dpstelecom .com for the latest PDF m anual and FAQs Web Interface Overview Configuring the NetGuardian RADIUS Authentication Connecting to the NetGuardian ... via Craft Port ... via LAN Web Interface Logging on to the NetGuardian Navigating the Web Interface Edit Mode... - Page 4 4.3.9 Configuring System Alarms 4.3.10 Setting Ping Targets 4.3.11 Setting the Accumulation Timer 4.3.12 Configuring Analogs 4.3.12.1 Integrated Temperature and Battery Sensor (Optional) 4.3.12.2 D-Wire Sensors 4.3.12.3 Analog Polarity Override 4.3.12.4 Analog Step Sizes 4.3.13 Configuring Control Relays 4.3.13.1 Advanced Controls Build Option 4.3.14 Setting Event Qualification Timers 4.3.15...
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Page 5: Web Interface Overview
Interface. The NetGuardian also supports a limited TTY interface (used mostly for initial unit configuration. See the NetGuardian 420 Hardware User Manual for information about the TTY interface). You can provision the NetGuardian IP Address either locally through the craft port or remotely through a LAN connection. -
Page 6: Connecting To The Netguardian
Connecting to the NetGuardian ... via Craft Port NetGuardian Craft Port The simplest way to connect to the NetGuardian is over a physical cable connection between your PC's COM port and the NetGuardian's craft port. Use the DB9M-DB9F download cable provided with your NetGuardian to make a craft port connection. Select the following COM port options: •... -
Page 7: Via Lan
... via LAN Ethernet port 1 You can also connect to the NetGuardian over a LAN connection. This is a very convenient way to provision multiple NetGuardian units at multiple locations. To connect to the NetGuardian via LAN, all you need is the unit's IP address (Default IP address is 192.168.1.100). -
Page 8: Web Interface
Web Interface Thet NetGuardian's Web Interface provides access to configure and monitor your NetGuardian. Logging on to the NetGuardian Your NetGuardian must first be assigned an IP address via the TTY interface before you will be able to connect via LAN/WAN using the Web Browser. If you have not yet done this, see Ethernet Port Setup in section (TTY Interface) of the hardware manual. -
Page 9: Navigating The Web Interface
Edit Mode provides the user access to all of the unit's configuration options. If the menu does not appear in the left frame after logging on, another station has already logged on Edit as the primary user or you do not have access to edit the NetGuardian 420 database. -
Page 10: System Settings
4.3.1 System Settings From the System screen, you can enter basic user information for person responsible for the NetGuardian and configure basic settings for the unit. -
Page 11: Defining Snmp Parameters
Enter the contact's telephone number. Features Used for entering feature codes for future upgrade features. Do not enter anything in this field unless so instructed by DPS Telecom Unit ID Enter a user definable ID number for this NetGuardian (DCP Address). - Page 12 ID for the unit, which is automatically generated by the unit. The default ID is generated according to RFC3411 and is based on the unit's unique MAC address and DPS Telecom's SNMP enterprise number. Note: To have the unit generate a unique Engine ID, clear the v3 Engine ID field and press the Submit key.
- Page 13 strings are case sensitive. v3-Users The user number designated for a v3-user. The NetGuardian supports up to four v3-User profiles. The name of the user for which an SNMPv3 management operation is performed. Username Access Mode This identifies the security modes available when SNMPv3 is utilized. The modes are as follows: ·...
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Page 14: Controlling Access To The Netguardian
To create or edit user profiles, click on the link in the User field. By default, the link will read Available. 4.3.3.2 Logon Profiles and Access Rights The NetGuardian 420 allows you to setup up to 16 distinct user profiles and restrict and enable access rights to the NetGuardian based on those profiles. - Page 15 Logon Profile Configuration Screen From the User Profile (1-16) screen, you can configure individual user profiles. 1. Enter a User ID in the User field 2. Enter and confirm the User's password in the appropriate fields 3. In the Call Back feature, enter the phone number the NetGuardian will use to call-back the user's modem. 4.
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Page 16: Filter Ipa Config And Operation
4.3.3.3 Filter IPA Config and Operation The Filter IPA table allows you to increase the NetGuardian's network security by allowing or blocking packets from specified IP addresses. Addresses which appear in the table will be processed by the NetGuardian. Defined IP addresses associated with network cameras or the network time server are automatically processed and will not be filtered out by this feature. -
Page 17: Radius Authentication Settings
RADIUS (Remote Authentication Dial In User Service) is an industry-standard way to manage logins to many different types of equipment in one central location. The NetGuardian 420 connects to your central RADIUS server. Every time a device receives a login attempt (usually a username and password), it requests an authentication from the RADIUS server. -
Page 18: Ethernet Settings
4.3.4 Ethernet Settings From the Ethernet screen, you can configure information for your NetGuardian 420's ethernet ports. To change Ethernet information, enter information in the appropriate fields and click Submit Data: Field Description Unit Address IP address of the NetGuardian... -
Page 19: Configuring Ports
2. Enter your base URL (e.g. ). The NetGuardian creates the links from the alarm http://www.dpstelecom.com point descriptions based on the URL. Once the base URL is entered, the NetGuardian automatically attaches a unique suffix to each alarm point. For example, if the base URL is the link for http://www.dpstelecom.com the base alarm at point 1 would be... -
Page 20: Data Port Settings
Command Description Answer command Modem commands may vary. See your Select communications standard modem user manual for commands Dial specific to your modem. Pulse dial If you set the ring count to 0, the Tone dial NetGuardian will still be able to dial out Connect as answering modem for notifications, but will NEVER answer Wait for dial tone... -
Page 21: Data Port Types
DX units, you can use the NG480 (configured as a DX) as an expansion unit. The NG480 will give you an additional 80 alarms and 4 relays. You also have the option of adding the NetGuardian E16 DX, giving you 16 more alarm points and 16 more controls. -
Page 22: Direct And Indirect Proxy Connections
Hot Tip! SPS8 ports do not support direct proxy. You must navigate via the TTY menu. If interfacing a T/Mon to SPS8 through a NetGuardian, set the port type to TCP. Makes reach-through available at UDP ports (up to 4 UDP ports available). CHAN Creates logical bridge to odd/even partner. -
Page 23: Configure Alarm Notifications
Allows an alarm point on the NetGuardian to operate a control on another SNMP-enabled, Echo DPS Telecom RTU. Notification formats Many cellular carriers offer a TAP gateway to SMS. Check with your carrier to see if you can use a dial-up connection to send SMS messages to your phone. -
Page 24: Alphanumeric Pager Setup
4.3.6.1 Alphanumeric Pager Setup The alpha numeric pager can receive text messages including alarm descriptions, time of occurrence, and point addresses. Use the following steps to configure the alpha numeric pager settings: 1. Under the column, select type from the drop-down menu, see Figure 2.14. Type Alpha 2. -
Page 25: Text Paging Setup
4.3.6.4 Text Paging Setup Text pages can receive information including the point addresses of alarms, the alarm description, time of the alarm, and state (alarm or clear). The text pages may be viewed using a terminal such as HyperTerminal. Use the following steps to configure the text paging settings: 1. -
Page 26: Smtp Support & Pop3 Authentication Support
be replied to unless one is entered. 4.3.6.5.1 SMTP Support & POP3 Authentication Support This section contains steps to configure your NetGuardian for SMTP and POP3 Authentication support. Unauthenticated Emails: The configuration setup will not change. If you want the email to send to , use the user@yourdomain.com following steps:... -
Page 27: Tcp Paging Setup
162. PIN/Rcpt/Port 4. Enter the IP address of the SNMP manager in the field. 4.3.6.8 TCP Paging Setup <MSG_BEG 00001> VID : DPS Telecom FID : NetGuardian SNMP v5.0B.3206 SITE: Yale Office PNT : 99.01.01.01 DESC: RECTIFIER 1 STAT: CLEAR... -
Page 28: Num17 Pager Setup
4.3.6.9 NUM17 Pager Setup The Num17 Pager can receive point addresses of alarms. It is quite similar to the Numeric Paging format in the way it receives and reports alarms. However, on certain pager systems the symbol * will cause a freeze or other undesirable situations. - Page 29 Define the Alarm and Clear messages for up to eight different point groups...
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Page 30: Configuring Base Discrete Alarms
4.3.8 Configuring Base Discrete Alarms All of the NetGuardian's 20 discrete alarms are configured from the menu > screen. Edit Base Alarms Descriptions of the alarm point, polarity (normal or reversed), whether to use an SNMP Trap or not, and the primary and secondary pager used to report the alarm, and group assignments, are configured in this screen. -
Page 31: Configuring System Alarms
4.3.9 Configuring System Alarms SNMP Traps and primary or secondary pager devices can be selected for each system alarm screen allows you to individually set the notification method for each system alarm. See the System Alarms "System Alarms Display Map" in the Reference Section for detailed descriptions of System Alarm Points. To configure your system alarm notification settings: 1. -
Page 32: Setting Ping Targets
Leaving the box blank indicates that an SNMP trap will not be sent when an alarm condition exists. 5. Set the primary and secondary pagers with a Notification ID from your defined Notification list. Note: The NetGuardian 420 will notify both the primary and the secondary notification device when point status changes (both alarm and clear). -
Page 33: Setting The Accumulation Timer
4.3.11 Setting the Accumulation Timer Define the Accumulation Timer settings to send an Accumulation Event alarm The NetGuardian's keeps a running total of the amount of time a point is in an alarm state to Accumulation Timer send an Accumulation Event system alarm once the total time exceeds a defined threshold. To configure the accumulation timer settings: Go to the menu and select the Accum._Timer link. -
Page 34: Configuring Analogs
4.3.12 Configuring Analogs Each of the NetGuardian 420's analog channels must be individually configured to monitor data. The ADCs (analog to digital converters) support a range of –70 to 94 VDC. There are four alarm trip points (thresholds) in ascending order: major under, minor under, minor over, and major over. You can choose the values for each of the thresholds on all channels. -
Page 35: Integrated Temperature And Battery Sensor (Optional)
6. In the box below the abbreviated native unit setting enter the native unit amount that corresponds to the minimum output entered in the previous step. 7. Set (VDC) to the maximum output (in volts DC) of the analog device being configured. Reference 2 8. -
Page 36: D-Wire Sensors
sensor. 5= Battery A and 6= Battery B. 2. Set your desired thresholds. Be sure to set your thresholds in reference to your NetGuardian's power input (e.g. –24 VDC, –48 VDC, or wide range). 4.3.12.2 D-Wire Sensors Fig. 2.28. D-Wire Sensors menu If this NetGuardian has support for D-Wire sensors, their configuration links will appear in the Edit menu. -
Page 37: Analog Step Sizes
4.3.12.4 Analog Step Sizes Analog Step Sizes Input Voltage Range Resolution (Step Size) 0-5 V .0015 V 5-14 V .0038 V 14-30 V .0081 V 30-70 V .0182 V 70-90 V .0231 V Analog step sizes... -
Page 38: Configuring Control Relays
4.3.13 Configuring Control Relays Configure controls in the Edit menu > Controls screen The NetGuardian 420's 3 or 4 relays (depending on build option) can be identified and configured using the Edit menu > screen. Controls Relays are normally open (N/O) by default. A circuit board jumper can be changed for each control to make it normally closed (N/C). -
Page 39: Advanced Controls Build Option
1 - 120. Once you have configured your settings, press the 'Submit Data' button. In order for the changes to take effect, you will need to reboot your NetGuardian 420 device. -
Page 40: Setting Event Qualification Timers
4.3.14 Setting Event Qualification Timers Event qualification timers allow you to determine a length of time that must pass before an event can occur. For example: you may set a qualification timer that requires an alarm to be set for five seconds before it is reported. Edit the Even Qualification Timer settings from the Edit >... -
Page 41: Setting System Timers
4.3.15 Setting System Timers When a target fails to respond to a ping within the fail time period, a fault is declared Ping Cycle Period Failure Ping Fail Time Declared Min. Default timer settings The NetGuardian's System Timers allow you to control the rate of your pinging activity, time of speaker sounding, inactivity time for data ports, and discrete alarm detect time. - Page 42 attempts to reach them with an ICMP ping. Set the value between zero and 120 and set the units to either seconds or minutes. Default is 60 seconds. 3. Set the time. The NetGuardian waits after sending a ping request before it determines that the target is Wait unreachable.
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Page 43: Cellguard Battery Settings
4.3.16 CellGuard Battery Settings Each string of batteries must be configured in the Edit->CellGuard menu. Each string has four alarm trip points (thresholds) in ascending order: major under, minor under, minor over, and major over. You can choose the values for each of the thresholds on all channels. - Page 44 Field Description The voltage of the selected battery string. (VTC Module required) String Voltage The current of the selected battery string. (VTC Module required) String Current String Temperature The temperature reading from the battery sensor. (VTC Module required) The average life % of the all batteries in the string. Life is calculated as a percentage of Average Life % measured conductance vs reference conductance.
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Page 45: Setting The System Date And Time
4.3.17 Setting the System Date and Time The current date and time can be entered from the Date and Time screen or from an SNMP manager The date is entered in the mm/dd/yyyy format and the time is entered in the hh:mm:ss format. Hot Tip! The date and time can also be set from an SNMP manager. -
Page 46: Network Time Protocol Support
4.3.17.1 Network Time Protocol Support Configure the Network Time Protocol feature in the Date and Time screen Network Time Protocol support enables you to set a server to provide your NetGuardian the correct date and time, so you don't have to enter the information if your NetGuardian loses power or has to be reset to factory settings. To enable Network Time Support: From the menu select... - Page 47 the NetGuardian as a PPP (Point-to-Point Protocol) server via dial-up. To configure the NetGuardian as a PPP Server: 1. Select from the menu. Edit In the check the (also known as Hosting Mode) box. section Server Enable Server 3. Set the IP address that is given to the guest dialing in. (This must be a valid and available IP address for the subnet on the LAN you will be connecting to, the same one the NetGuardian is connected to.) 4.
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Page 48: Building Access Control
Passwords entered in the NetGuardian will only remain valid until BAC provisioning information is downloaded from T/MonXM. The Building Access Controller (BAC) option is only available for NetGuardian 420 builds with an RS-485 connection attached to an Entry Control Unit (ECU). -
Page 49: Configuring Ip Cameras
Hot Tip! Be sure to define the data port you are using for the ECU as an type. To configure Building Access on T/Mon, see your T/MonXM manual. 4.3.20 Configuring IP Cameras The NetGuardian SiteMon G2 provides users with live streaming video of their remote sites. The direct pan-and-tilt features allows users to visually check the status of their sites from the convenience of their desktop. -
Page 50: Backup Configuration
4.3.21 Backup Configuration With the NetGuardian 420 you can backup your current configuration from the Web Interface. These configuration files can then be uploaded later, or uploaded to other NetGuardian 420 units. How to backup your current configuration: 1. From the Edit menu select NVRAM 2. -
Page 51: Saving Changes Or Resetting Factory Defaults
4.3.23 Saving Changes or Resetting Factory Defaults Your NetGuardian 420 comes equipped with Non Volatile RAM (NVRAM), which enables the retention of data in the event of power loss. You may use the NVRAM function from the web interface to either write your changes to the NetGuardian or revert to factory defaults. -
Page 52: Monitor Mode
Monitor Mode From Monitor Mode, you can monitor all of the unit's alarms, analogs, ping targets, cameras, and issue controls. When you logon to the NetGuardian, it will be in Monitor Mode. To revert to Monitor Mode from Edit Mode, simply click the blue Monitor button. -
Page 53: Alarm Summary
4.4.1 Alarm Summary Entering Monitor Mode will bring you to the Alarm Summary Screen. From here, you can see the total number of active alarms, ping targets, analogs, and system alarms. You can also view alarms by point group. Click any of the links in the Alarm Summary to see details or use the navigation links on the left to browse your NetGuardian's alarms and resources. -
Page 54: Base Analogs
4.4.4 Base Analogs menu > screen provides a table or a gauge display (depending on your configuration in Edit Monitor Analogs Mode) of each analog channel, the current reading, the units being read, and alarm conditions (major under, minor under, major over, minor over) according to your analog settings. Table View Gauge View If you selected "None"... -
Page 55: System Alarms
4.4.5 System Alarms The System Alarms link will show you the state of your NetGuardian's internal alarms. If you added alarms to point groups, the state field will display the appropriate set or clear messages. However, in the state field, green font will always indicate a cleared alarm, red will always indicate a set alarm. 4.4.6 Accum Timer Clicking on Accum. -
Page 56: Event Log
command energizes the relay for approximately one second before it is released again. Use the event qualifiers to extend the momentary period. 4.4.8 Event Log To view a log of alarm events, click Event Log in the Monitor Menu Navigation frame. The NetGuardian's Event Log allows the NetGuardian to post and monitor up to 100 events including power up, base and system alarms, ping alarms, analog alarms, and controls. - Page 57 displaying transmit or receive activity in ASCII for the selected port. See "ASCII Conversion" in the Reference Section of this manual for specific ASCII symbol conversion. The Port Transmit screen displays activity for the selected port Hot Tip! Use the NetGuardian's CHAN feature to analyze bi-directional communication between two device in real time, see section "Data Port Types."...
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Page 58: Cellguard Battery Alarms
4.4.10 CellGuard Battery Alarms The Monitor->CellGuard screen will show you the state of your NetGuardian's battery alarms. If you have more than one battery string then you can click String 1-6 to view their status. The String Global Measurements table monitors the entire string batteries. -
Page 59: Firmware Upgrade
Firmware Upgrade To upgrade your NetGuardian 420 firmware, click on the upload link at the top right corner of the Web Interface. At the Multiload screen, click the “Choose File” button, browse to the firmware file that you’ve downloaded from www.dpstele.com... -
Page 60: General Faqs
support@dpstele.com General FAQs Q. How do I telnet to the NetGuardian? A. You must use Port 2002 to connect to the NetGuardian. Configure your Telnet client to connect using TCP/ IP (not "Telnet," or any other port options). For connection information, enter the IP address of the NetGuardian and Port 2002. - Page 61 Q. What do the terms "port," "address," "display" and "alarm point" mean? A. These terms refer to numbers that designate the location of a network alarm, from the most general (a port to which several devices are connected) to the most specific (an individual alarm sensor). Port: A number designating a serial port through which a monitoring device collects data.
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Page 62: Snmp Faqs
The T/MonXM variables are included in the distributed MIB only to provide SNMP managers with a single MIB for all DPS Telecom products. Q. How many traps are triggered when a single point is set or cleared? The MIB defines traps like "major alarm set/cleared,"... -
Page 63: Pager Faqs
Pager FAQs Q. Why won't my alpha pager work? A. To configure the NetGuardian to send alarm notifications to an alpha pager, enter the data phone number for your pager in the Phone Number field. This phone number should connect to your pager service's modem. Then enter the PIN for your pager in the PIN/Rcpt/Port field. -
Page 64: Technical Support
3. Have access to troubled equipment. Please be at or near your equipment when you call DPS Telecom Technical Support. This will help us solve your problem more efficiently. 4. Call during Customer Support hours. -
Page 65: End User License Agreement
DPS Telecom which arise out of or are related to the non-fulfillment of any covenant or obligation of End User in connection with this Agreement. - Page 68 “D ependable, Powerful Solutions that allow users to monitor larger, more complicated networks with a smaller, less trained staff” “Yo u r Part n ers i n Net w o rk Al arm Man ag emen t ” www.dpstelecom.com 4955 E Yale • Fresno, CA 93727 559-454-1600 •...
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