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NetGuardian ENV
USER MANUAL
© 2015 DPS Telecom

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Summary of Contents for DPS Telecom NetGuardian ENV

  • Page 1 ® NetGuardian ENV USER MANUAL © 2015 DPS Telecom...
  • Page 2 This page is intentionally left blank. Remove this text from the manual template if you want it completely blank.
  • Page 3 6. NetGuardian ENV Front Panel 7. Basic Unit Configuration Provisioning an IP Address ....................34 8. Speaker Operation 9. Quick Start: How to Connect to the NetGuardian ENV ...via LAN ..........................40 ...via Craft Port (using TTY Interface) ................41 10. TTY Interface 11.
  • Page 4 Ping Targets ........................97 15.5 System Alarms ........................98 15.6 BAC Alarms ......................... 99 15.7 Graph ..........................99 16. Device Access Descriptions 17. Backup Configuration 18. Firmware Upgrade 19. Reference Section 19.1 Display Mapping ......................110 NetGuardian ENV © 2015 DPS Telecom...
  • Page 5 SNMP Manager Functions ....................118 19.4 SNMP Granular Trap Packets ..................119 20. Frequently Asked Questions 20.1 General FAQs ........................122 20.2 SNMP FAQs ........................123 21. Technical Support 22. End User License Agreement Index NetGuardian ENV © 2015 DPS Telecom...
  • Page 6 In the Building Access System, the NetGuardian ENV operates independently of an RTU With the NetGuardian ENV, you can cheaply and easily add individual doors to your building access system to control building access at small sites where you don't have or need an RTU. This allows you to extend building access functionality to sites that would've otherwise been unmonitored or controlled by a completely separate system.
  • Page 7 NetGuardian ENV Overview In "Standalone" mode, the NetGuardian ENV can control door access without receiving access information from T/Mon Specialized Door Control Modes "Magnetic Door Mode" - This configurable mode may be used with doors equipped with magnetic door locks. In this mode, the door will remain magnetically locked until unlocked via proxy card scan, Request-to-Exit button, or motion sensor.
  • Page 8 The compact NetGuardian ENV alerts you of changing conditions 24 hours a day, 7 days a week, either to your cell or SNMP manager. The NetGuardian ENV is the cost-effective way to stay proactive in your monitoring.
  • Page 9 NetGuardian ENV Overview NetGuardian ENV © 2015 DPS Telecom...
  • Page 10: Specifications

    . Opera ti on of thi s equi pment i n a res i denti a l a rea i s l i kel y to ca us e ha rmful i nterference i n whi ch ca s e the us er wi l l be requi red to correct the i nterference a t hi s own expens e. NetGuardian ENV © 2015 DPS Telecom...
  • Page 11 Specifications NetGuardian ENV © 2015 DPS Telecom...
  • Page 12 0%-95% Range non-condensing Fuse Audible Speaker Visual Note: Proxy reader specifications are based on the ThinLine II card reader from the HID Corporation. 12VDC power is supplied to the reader by the NetGuardian ENV. NetGuardian ENV © 2015 DPS Telecom...
  • Page 13 Specifications NetGuardian ENV © 2015 DPS Telecom...
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  • Page 15: Shipping List

    Shipping List...
  • Page 16 Shipping List Shipping List Please make sure all of the following items are included with your NetGuardian ENV. If parts are missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at 1-800-622-3314.
  • Page 17 Shipping List D-PK-PROXI-12007.00001 NetGuardian ENV © 2015 DPS Telecom...
  • Page 18: Optional Shipping Items - Available By Request

    Shipping List Optional Shipping Items - Available by Request Temp Sensor Node Temp/Humidity Sensor Node D-PK-DSNSR-12001 D-PK-DSNSR-12002 NetGuardian ENV © 2015 DPS Telecom...
  • Page 19 Shipping List NetGuardian ENV © 2015 DPS Telecom...
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  • Page 21: Hardware Installation

    Hardware Installation...
  • Page 22: Installation Overview

    1. Mount the NetGuardian ENV and the Proxy Reader. 2. Connect power to the NetGuardian ENV. 3. Connect communication lines between the NetGuardian ENV, LAN, and Proxy Reader. 4. Set the NetGuardian ENV IP address via TTY interface. 5. Customize NetGuardian ENV settings via the Web Browser Interface 6.
  • Page 23: Door Strike

    (up to 4000 feet) Tools: Flat-blade Phillips screwdriver Process: 1. Route the interface cable from the proxy reader to the NetGuardian ENV. 2. Prepare the cable by cutting the cable jacket back 2 inches. NetGuardian ENV © 2015 DPS Telecom...
  • Page 24 Be careful so not to damage the proxy reader. The screws that hold the enclosure pieces together will now be exposed. 5. Loosen the four screws to open the enclosure (the enclosure screws are captive in the cover). NetGuardian ENV © 2015 DPS Telecom...
  • Page 25 7. Dress the cable conductors and connect them to DC +, GROUND, SIG GND, RX+/ TD and RX-/RD. The following pin-out must be used: Proxy P7 Pin Description RJ45/ENV DC + GROUND SIG GND TX+/485+ TX-/485- RX+/TD RX-/RD TAMPER COMMON TAMPER SELECT NetGuardian ENV © 2015 DPS Telecom...
  • Page 26 Hardware Installation 8. Test to make sure the proxy reader is working properly. NetGuardian ENV © 2015 DPS Telecom...
  • Page 27: Installation

    Installation...
  • Page 28: Power Connection

    The NetGuardian ENV can be flush or rear-mounted The compact NetGuardian ENV occupies only the width of a standard rack unit. The NetGuardian ENV mounts in a 19" or 23" rack, and can be mounted in the flush-mount or rear mount locations, as shown in above.
  • Page 29 Installation NetGuardian ENV Power Terminal To connect the NetGuardian ENV to a power supply: 1. Locate the metal grounding lug next to the symbol . Use the grounding lug to connect the unit to earth ground. 2. Insert the eyelet of the earth ground cable between the two nuts on the grounding lug (Ground cable not included).
  • Page 30 NetGuardian ENV Front Panel NetGuardian ENV Front Panel NetGuardian ENV Front Panel Status Description Flashing Green Application Running Status Flashing Red Bootloader Running Flashing Green Transmit over craft port Craft Flashing Red Recieve over craft port Solid Green At least 1 D-Wire enabled, no alarm...
  • Page 31 NetGuardian ENV Front Panel NetGuardian ENV © 2015 DPS Telecom...
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  • Page 33 Basic Unit Configuration...
  • Page 34 Basic Unit Configuration Basic Unit Configuration To configure your NetGuardian ENV, you must first provision the unit with an IP Address. You will configure the unit's IP address, subnet mask, and gateway, via the NetGuardian ENV's TTY interface, accessed via HyperTerminal (or a similar terminal emulator) over a serial connection.
  • Page 35 Additional cables can be ordered from DPS Tele Part number D-PR-045-10A-04 6. The NetGuardian ENV's main menu will appear. Type C for 7. ESC to the main menu. When asked if you'd lik C)onfig, then E for E)thernet. Configure the unit's IP address, save your changes, type Y for Y)es.
  • Page 36 Basic Unit Configuration NetGuardian ENV © 2015 DPS Telecom...
  • Page 37: Speaker Operation

    55 seconds** to enter through the door and close the door behind them before an alarm condition occurs. Once a valid “Entry” password is accepted by the NetGuardian ENV, a 25- second* silent time-lapse will occur followed by a 30-second slow (warning) beep, during which time the user must enter through the door and close it behind them.
  • Page 38 Scan any card defined in T/Mon for that door with Stay-Open parameter set to 'Yes' ii. Remotely issue RLS control command to point 22. Point 17 will automatically clear, which will lock the door. Caution: Stay-Open mode will not auto-expire. NetGuardian ENV © 2015 DPS Telecom...
  • Page 39 Quick Start: How to Connect to the NetGuardian ENV...
  • Page 40 Quick Start: How to Connect to the NetGuardian ENV Most NetGuardian ENV users find it easiest to give the unit an IP address, subnet and gateway through the front craft port (TTY interface) to start. Once these settings are saved and you reboot the unit, you can access it over LAN to do the rest of your databasing via the Web Browser interface.
  • Page 41 NetGuardian ENV Craft Port Use the front panel craft port to connect the NetGuardian ENV to a PC for onsite unit configuration. use the craft port, connect the included DB9 download cable from your PC's COM port to the craft port.
  • Page 42 2. Select "Install from a list or specific location (Advanced)" 3. Click "Next >" 4. Select "Search for the best driver in these locations." 5. Insert NetGuardian ENV Resource Disc (CD) into your PC. 6. Click "Browse" NetGuardian ENV © 2015 DPS Telecom...
  • Page 43 Quick Start: How to Connect to the NetGuardian ENV 7. Select the "Driver" folder of your NetGuardian ENV Resource Disc Disc (CD) and click "OK" The following message will confirm installation of a new "USB Communications Port" 8. Click "Finish" to close the Wizard.
  • Page 44 Quick Start: How to Connect to the NetGuardian ENV 9. Right-click the "My Computer" icon on your desktop, then click "Manage" 10.Click "Device Manager" in the left pane. NetGuardian ENV © 2015 DPS Telecom...
  • Page 45 Quick Start: How to Connect to the NetGuardian ENV 11.Expand the "Ports (COM & LPT)" section in the right pane. Look for "USB Communications Port (COMx)". Note the number of the COM port ("COM3" in the example above). 12.Click on the Start menu > select Programs > Accessories > Communications >...
  • Page 46 Quick Start: How to Connect to the NetGuardian ENV 15. Select the following COM port options: 16. When prompted, enter the default user • Bits per second: 9600 name admin and password dpstelecom. • Data bits: 8 NOTE: If you don't receive a prompt for your •...
  • Page 47 Quick Start: How to Connect to the NetGuardian ENV NetGuardian ENV © 2015 DPS Telecom...
  • Page 48: Tty Interface

    TTY Interface TTY Interface The TTY interface is the NetGuardian ENV's built-in interface for basic configuration. From the TTY interface, you can: · Edit the IPA, subnet, and gateway · Set DCP info for T/Mon polling · Configure primary port ·...
  • Page 49 To obtain the number of your proximity card that should be databased in your T/Mon or NetGuardian ENV web browser in order to grant access privileges: 1. Telnet into the NetGuardian ENV using port 2002 (or create a serial craft connection at 9600 baud) 2. Login using your username and password.
  • Page 50 6. Having captured the card number, you are now ready to database it into the T/Mon. From the T/Mon Master Menu, navigate to Files/Utilities/Building Access/Profiles and enter the code in the area shown: Database valid user access codes captured via debug in T/Mon NetGuardian ENV © 2015 DPS Telecom...
  • Page 51 Determining Proximity Card Number NetGuardian ENV © 2015 DPS Telecom...
  • Page 52 T/Mon Configuration T/Mon Configuration To incorporate the NetGuardian ENV into your Building Access System, you must configure the device in T/Mon. Once the device is configured in T/Mon, you will be able to determine access rights by user, day, time, and during what dates, a user will have access to the door controlled by the NetGuardian ENV.
  • Page 53 Defining the ENV site in T/Mon o From the site definition screen, you can define the door controlled by your NetGuardian ENV. · Set the site ID (001-999 - there are no restrictions as to the order of your sites) ·...
  • Page 54 Once your device is defined and properly configured in T/Mon, you may determine which users may access the door at what times. For more information on users and profiles, see section M22 of your T/ Mon Manual. NetGuardian ENV © 2015 DPS Telecom...
  • Page 55 T/Mon Configuration NetGuardian ENV © 2015 DPS Telecom...
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  • Page 57 Quick Turn Up...
  • Page 58: How To Send Email Notifications

    The next sections of this manual will walk you through some of the most common tasks for using the NetGuardian ENV. You will learn how to send email notifications, and send SNMP traps to your alarm master - all using the Web browser. For details on entering your settings into each Web browser menu, the section "Provisioning Menu Field Descriptions"...
  • Page 59 Quick Turn Up NetGuardian ENV © 2015 DPS Telecom...
  • Page 60 In the image below, you might assign Notification Device 1 to Alarm 1. This means that you would receive an email notification when an alarm for Alarm 1 (SERVER ROOM) occurs. NetGuardian ENV © 2015 DPS Telecom...
  • Page 61: How To Send Snmp Traps

    Notification 1 to send SNMP traps to your alarm master. 3. At the Notification Setting screen, use the drop down box to set what events to use for this notification. Now, select the Send SNMP Notification button and click Next. NetGuardian ENV © 2015 DPS Telecom...
  • Page 62 Quick Turn Up NetGuardian ENV © 2015 DPS Telecom...
  • Page 63 NOTE: This test only means that your notification settings are correct, but you still need to assign the notification to an alarm point. See Step 6 in "How to Send Email Notifications" for more detail. NetGuardian ENV © 2015 DPS Telecom...
  • Page 64 6. Click Test to send a test voice notification. NOTE: This test only means that your notification settings are correct, but you still need to assign the notification to an alarm point (See step 6 of the "How to Send Email Notifications" section). NetGuardian ENV © 2015 DPS Telecom...
  • Page 65 Quick Turn Up NetGuardian ENV © 2015 DPS Telecom...
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  • Page 67 Provisioning Menu Field Descriptions...
  • Page 68 Rebooting without writing to the unit (if a Write is required) will cause you to lose your configuration changes. Status messages on the NetGuardian ENV Device Access menu, inform you how to implement your changes The control menu highlights items that must be completed for your changes to take effect NetGuardian ENV ©...
  • Page 69 A name for this NetGuardian ENV unit. {Optional field) Location The location of this NetGuardian ENV unit. {Optional field) Contact telephone number for the person responsible for this NetGuardian ENV unit. Contact {Optional field) DCP Responder Settings (For use with T/Mon)
  • Page 70: User Profiles

    To create or edit any of the 8 user profiles (including the Admin), click the Edit button. From there, you can change all configurable settings for a user profile. User Profile Suspend this Profile If this box is checked, the profile will not be able to access the NetGuardian ENV. Username Enter a username or a user description Password Enter a unique user password Note: All passwords are AES 128 encrypted.
  • Page 71 Using DHCP means the unit will NOT operate in a T/Mon environment. Unit IP IP address of the NetGuardian ENV. A road sign to the NetGuardian ENV, telling it whether your packets should stay on your Subnet Mask local network or be forwarded somewhere else on a wide-area network.
  • Page 72 RADIUS (Remote Authentication Dial In User Service) is an industry-standard way to manage logins to many different types of equipment in one central location. The NetGuardian ENV connects to your central RADIUS server. Every time a device receives a login attempt (usually a username & password), it requests an authentication from the RADIUS server.
  • Page 73 Community name for SNMP requests. Set Community Community name for SNMP SET requests. This field defines how the NetGuardian ENV unit may be accessed via SNMP. This can be set to the following: · Access Disabled- Restricts all access to unit via SNMP...
  • Page 74 Displays the email address (defined in the Edit menu > System) that the Address NetGuardian ENV will send emails from. Not editable from this screen. The email address of the person responsible for this NetGuardian ENV, who "To" E-mail Address will receive email alarm notifications.
  • Page 75 (i.e.. ^15594541600). 14.6.2 Schedule The notifications scheduling menu is where you will tell the NetGuardian ENV exactly which days and times you want to receive alarm notifications. You set 2 different schedules for each. NetGuardian ENV © 2015 DPS Telecom...
  • Page 76 Select this is if you want to receive alarm notifications at any time for the day(s) you've Any Time selected. Tells the unit to only send notifications during certain hours on the day(s) you've Notification Time selected. NetGuardian ENV © 2015 DPS Telecom...
  • Page 77 The length of time that must pass, without interruption, in order for the condition to be Time) considered an Alarm or a Clear. Qual. Type (Qualification Allows you to choose whether you want to apply the Qualification Time to the alarm Set Type) Clear, or Both. NetGuardian ENV © 2015 DPS Telecom...
  • Page 78 Provisioning Menu Field Descriptions 14.8 User Analogs The NetGuardian ENV's multi-purpose analog inputs measure continuous ranges of voltage or current. Analog alarms are typically used to monitor battery voltage, charging current, temperature, humidity, wind speed, or other continuously changing conditions. To configure a user analog, simply fill in your description, thresholds, and other fields listed in the table below, then click Save.
  • Page 79 Length of time, in milliseconds, that an alarm Qual. Time (ms) point must be set before before an analog can post. Select the type of analog gauge represented Analog Gauge Type in the Monitor>User Analogs>Gauge View menu NetGuardian ENV © 2015 DPS Telecom...
  • Page 80 Provisioning Menu Field Descriptions 14.9 Controls The NetGuardian ENV's control relays can be configured in the Provisioning > Controls menu. You can enter your own description for these relays and designate them to a notification device(s). The Provisioning > Controls screen Basic Controls Configuration ID number for the control relay.
  • Page 81 The NetGuardian ENV supports up to 32 daisy-chained D-Wire sensors via its D-Wire input. Sensors connected to the NetGuardian ENV will appear on the web interface. The background color of the ROM field informs the user of the sensor's configuration state.
  • Page 82 (for example: Discrete Input 1 in an equation would be represented as "d1", Analog Channel 3 would be "a3", etc.). Each token is typically followed by another token or an operator. The equations are entered in the description field for the Script Sensor. NetGuardian ENV © 2015 DPS Telecom...
  • Page 83 - a4 Pop a4 and a8*(a5+a6), subtract them, push result to stack In this example, after the subtraction there is only ONE item left in the stack (which is the result of all of the previous computations), making this a valid equation. NetGuardian ENV © 2015 DPS Telecom...
  • Page 84: Ping Targets

    Server (IP or IP address or hostname of the device you would like to ping. Hostname) Check which notification device(s), 1 through 8, you want to send alarm Notification Devices notifications for ping target. NetGuardian ENV © 2015 DPS Telecom...
  • Page 85 Non-editable description for this System (housekeeping) Alarm. Silence Check this box to choose to silence this alarm. Check which notification device(s), 1 through 8, you want to send alarm Notification Devices notifications for that alarm point. 14.13 BAC Alarms NetGuardian ENV © 2015 DPS Telecom...
  • Page 86 The radio buttons determine the method the NetGuardian ENV will use to authenticate door access. · Use internal profiles only when TMon profiles are not available set's the NetGuardian ENV to use profiles from T/Mon to validate door access unless the T/Mon database has been purged (see the System section for details on purging the BAC database), corrupted, or has not yet been downloaded from T/Mon.
  • Page 87 ECU can still report door violations and access if being polled by T/Mon.) · Do not use internal profiles, and use TMon profiles only configures the NetGuardian ENV to ignore its internal profiles. If T/Mon's database has not yet been downloaded, been purged (see the System section for details on purging the BAC database), or corrupted, an ECU operating in this mode will essentially make a door inaccessible.
  • Page 88 From the BAC Profiles screen, you can manage up to 32 internal profiles for valid door access. Note: By default, the NetGuardian ENV's internal profiles will be used to validate door access only when not configured with T/Mon. These profiles are not databased in T/Mon unless you do so manually. You can alter the NetGuardian ENV's behavior for determining when to utilize its own internal profiles to validate door access from the BAC Globals screen.
  • Page 89 Provisioning Menu Field Descriptions 14.16 Timers The Timers menu allows you to change how often certain NetGuardian ENV specific events occur. The Edit > Timers menu Timers Web refresh How often the web browser is refreshed when in monitor mode.
  • Page 90: Date And Time

    Select your time zone from the drop-down menu. Adjust Clock for Daylight Savings Time (DST) Enable DST Check this box to have the NetGuardian ENV observe Daylight Savings. Start Day Select the month, weekday, and time when Daylight Savings will begin.
  • Page 91 Provisioning Menu Field Descriptions NetGuardian ENV © 2015 DPS Telecom...
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  • Page 93: Monitoring Via The Web Browser

    Monitoring via the Web Browser...
  • Page 94 Click on Alarms in the Monitor menu to see if any base alarms (1-8) have been triggered. Basic Alarm Monitoring Alarm ID number. Description User-definable description for the discrete alarm point. State The current state of the alarm. (Clear or Alarm) NetGuardian ENV © 2015 DPS Telecom...
  • Page 95 View and operate control relays from the Monitor > Controls menu Control Relay Operation ID number for the control relay. Description for the NetGuardian ENV's control relay defined in the Provisioning > Description Controls menu. State Status of the control relay. Can either be Released or Latched.
  • Page 96 If configured under Provisioning > Sensors, your analog values will be displayed as a graphical gauge. Selecting Table View will display a non-graphical interface of your values. The Monitor > Sensors menu NetGuardian ENV © 2015 DPS Telecom...
  • Page 97 Ping Targets can be viewed by going to Monitor > Ping Targets. Here you can view the state (either Clear or Alarm) for each of your configured Ping Targets. View the status of Ping Targets from the Monitor > Ping Targets menu. NetGuardian ENV © 2015 DPS Telecom...
  • Page 98 Monitoring via the Web Browser 15.5 System Alarms System alarms are not-editable, housekeeping alarms that are programmed into NetGuardian ENV. The Monitor > System Alarms screen provides the status of the system alarms by indicating if an alarm has been triggered. Under the State column, the status will appear in red if an alarm has been activated.
  • Page 99 Graph, specify the Channel (Analogs 1-8 or Sensors 1-32), Group Interval (1-120 minutes, hours, days, or weeks), the Group Function (Average, Min, Max), and Start & End Times. Once you have entered all of the desired values, click "Build Graph." NetGuardian ENV © 2015 DPS Telecom...
  • Page 100 Monitoring via the Web Browser Provision the Channels, Group Interval, Group Function and more - all from the Graph Parameters section of the web browser interface. NetGuardian ENV © 2015 DPS Telecom...
  • Page 101 Below the graph is a full textual list of all indexed points with their dates and values. Specify your parameter values and build an interactive graph based on the alarm point history. NetGuardian ENV © 2015 DPS Telecom...
  • Page 102 Monitoring via the Web Browser NetGuardian ENV © 2015 DPS Telecom...
  • Page 103 The Device Access options, listed in pink on the left side of the web interface, provide options for generating reports, updating the NetGuardian ENV's firmware, and rebooting the unit. Click any of the options under Device Access to perform the desired action.
  • Page 104 Device Access Descriptions NetGuardian ENV © 2015 DPS Telecom...
  • Page 105 Backup Configuration Backup Configuration With the NetGuardian ENV you can backup your current configuration from the Web Interface. These configuration files can then be uploaded later, or uploaded to other NetGuardian ENV units. The Backup Config tab is located in the Device Access menu shown above.
  • Page 106: Backup Configuration

    Backup Configuration NetGuardian ENV © 2015 DPS Telecom...
  • Page 107 To upload firmware, click on Upload on the top right corner of the web interface At the Firmware Load screen, simply browse for the firmware update you've downloaded from www.dpstele.com and click Upload. Browse for downloaded firmware upgrade NetGuardian ENV © 2015 DPS Telecom...
  • Page 108: Firmware Upgrade

    Firmware Upgrade NetGuardian ENV © 2015 DPS Telecom...
  • Page 109: Reference Section

    Reference Section...
  • Page 110 Ping Alarms 1 - 32 Door Sensor(Alarm 1) Motion Sensor (Alarm 2) Alarm 3 Sensor Door Violation Alarm Display 2 37 - 40 Unused Door Strike Active (relay #1) Relay #2 Active Hack Lockout Exit Password OK NetGuardian ENV © 2015 DPS Telecom...
  • Page 111 Analog 6 Minor Over 41-48 Control 49-64 Value Display Point Description Analog 7 Minor Under Analog 7 Minor Over Analog 7 Major Under Display 6 Analog 7 Major Over 9-16 Control 17-32 Value Analog 8 Minor Under NetGuardian ENV © 2015 DPS Telecom...
  • Page 112 Digital sensor 6 Minor Over Digital sensor 6 Major Under Digital sensor 6 Major Over Digital sensor 6 Sensor not detected 41-48 Control 49-64 Value Display Point Description Display 10 Digital sensor 7 Minor Under NetGuardian ENV © 2015 DPS Telecom...
  • Page 113 Digital sensor 13 Minor Over Digital sensor 13 Major Under Digital sensor 13 Major Over Display 13 Digital sensor 13 Sensor not detected 9-16 Control 17-32 Value Digital sensor 14 Minor Under Digital sensor 14 Minor Over NetGuardian ENV © 2015 DPS Telecom...
  • Page 114 Digital sensor 20 Minor Over Digital sensor 20 Major Under Digital sensor 20 Major Over Digital sensor 20 Sensor not detected 41-48 Control 49-64 Value Display Point Description Display 17 Digital sensor 21 Minor Under NetGuardian ENV © 2015 DPS Telecom...
  • Page 115 Digital sensor 27 Minor Over Digital sensor 27 Major Under Digital sensor 27 Major Over Display 20 Digital sensor 27 Sensor not detected 9-16 Control 17-32 Value Digital sensor 28 Minor Under Digital sensor 28 Minor Over NetGuardian ENV © 2015 DPS Telecom...
  • Page 116 17-32 Value Display 22 Digital sensor 32 Minor Under Digital sensor 32 Minor Over Digital sensor 32 Major Under Digital sensor 32 Major Over Digital sensor 32 Sensor not detected 41-48 Control 49-64 Value NetGuardian ENV © 2015 DPS Telecom...
  • Page 117 Notification 3 Failed Notification 4 Failed Notification 5 Failed Notification 6 Failed Notification 7 Failed Notification 8 failed NTP Failed Timed Tick Serial 1 RcvQ full Dynamic Memory Full Unit Reset DCP Poller inactive System Alarms NetGuardian ENV © 2015 DPS Telecom...
  • Page 118: Snmp Manager Functions

    AAddress (.2) Description (.3) Display (.3) ADisplay (.3) Value (.4) Point (.4) APoint (.4) Thresholds (.5)* Action (.5) APntDesc (.5)* *If Mj, Mn is assumed AState (.6) * For specific alarm points, see Table B6 NetGuardian ENV © 2015 DPS Telecom...
  • Page 119: Snmp Granular Trap Packets

    NetGuardian ENV. SNMP Trap managers can use one of two methods to get alarm information: 1. Granular traps (not necessary to define point descriptions for the NetGuardian ENV) OR 2. The SNMP manager reads the description from the Trap. UDP Header...
  • Page 120 Reference Section NetGuardian ENV © 2015 DPS Telecom...
  • Page 121: Frequently Asked Questions

    Frequently Asked Questions...
  • Page 122: General Faqs

    Here are answers to some common questions from NetGuardian ENV users. The latest FAQs can be found on the NetGuardian ENV support web page, http://www.dpstele.com. If you have a question about the NetGuardian ENV, please call us at (559) 454-1600 or e-mail us at support@dpstele.com.
  • Page 123 Q. Which version of SNMP is supported by the SNMP agent on the NetGuardian ENV? A. SNMP v1, SNMPv2 and SNMPv3. Q. How do I configure the NetGuardian ENV to send traps to an SNMP manager? Is there a separate MIB for the NetGuardian ENV? How many SNMP managers can the agent send...
  • Page 124 Frequently Asked Questions NetGuardian ENV © 2015 DPS Telecom...
  • Page 125 Please have your user manual and hardware serial number ready. 3. Have access to troubled equipment. Please be at or near your equipment when you call DPS Telecom Technical Support. This will help us solve your problem more efficiently.
  • Page 126: Technical Support

    Technical Support NetGuardian ENV © 2015 DPS Telecom...
  • Page 127 Technical Support NetGuardian ENV © 2015 DPS Telecom...
  • Page 128: End User License Agreement

    DPS Telecom which arise out of or are related to the non-fulfillment of any covenant or obligation of End User in connection with this Agreement.
  • Page 129 Frequently Asked Questions (FAQs) general - T - SNMP fuse T/Mon NOC technical support 122, 125 - I - e-mail address phone number 122, 125 interfaces web page Telnet - L - - M - modem NetGuardian ENV © 2015 DPS Telecom...

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