Summary of Contents for DPS Telecom NetGuardian AAR HC
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NetGuardian AAR (HC, MC, LC) USER MANUAL D-PK-NGAAR Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs. May 2, 2018 D-UM-NGAAR Firmware Version 2.0A...
Contents Visit our w ebsite at w w w .dpstelecom .com for the latest PDF m anual and FAQs NetGuardian AAR Overview Specifications Shipping List Optional Shipping Items - Available by Request Installation Tools Needed Mounting Power Connection NetGuardian AAR Front Panel NetGuardian AAR Back Panel HC Pinouts MC Pinouts...
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Ping Targets 10.13 System Alarms 10.14 Timers 10.15 Date and Time 10.16 Analog And Sensor XML Configuration 10.17 Monitoring via the Web Browser Alarms 11.1 Controls 11.2 User Analogs 11.3 Sensors 11.4 Ping Targets 11.5 Monitor SNMP Alarms 11.6 System Alarms 11.7 Graph 11.8...
NetGuardian AAR Overview The NetGuardian AAR Could you estimate how much money your company has invested in your IT server room or data center? How much is your network uptime worth to you? These questions might be difficult to answer, but monitoring your valuable IT equipment certainly doesn’t have to be.
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Common Applications for the NetGuardian AAR The NetGuardian AAR reports alarms as SNMP traps over LAN and supports DCP polling over RS-232, RS-485 or LAN. The NetGuardian AAR supports simultaneous SNMP and DCP operation. The NetGuardian AAR supports both LAN and serial port connectivity. The LAN connection and serial port can be used at the same time to support simultaneous SNMP and DCP alarm reporting.
Specifications NetGuardian AAR HC Hardware 17.026” W x 1.19” H x 7.25” D 20 (reversible) HC Only, 12 TTL Dry, Dim ens ions : Dis cr ete Alar m Inputs : 8 TTL 5v Biased 19” or 23” Rack 2000Ft. per Alarm...
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NetGuardian AAR MC Hardware 17.026” W x 1.19” H x 7.25” D 48 (reversible) MC Only Dim ens ions : Dis cr ete Alar m Inputs : 19” or 23” Rack 2000Ft. per Alarm Mounting: Dis cr ete Alar m Length: 3.5lb (1.56 kg) Weight: Contr ol Outputs :...
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NetGuardian AAR LC Hardware 17.026” W x 1.19” H x 7.25” D 8 (reversible) LC Only, 8 TTL 5v Dim ens ions : Dis cr ete Alar m Inputs : Biased 19” or 23” Rack 2000Ft. per Alarm Mounting: Dis cr ete Alar m Length: 3.5lb (1.56 kg) 6 (LC) Weight:...
Please make sure all of the following items are included with your NetGuardian AAR. If parts are missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at 1-800-622-3314.
Installation Tools Needed To install the NetGuardian AAR, you'll need the following tools: Phillips No. 2 Screwdriver Small Standard No. 2 Screwdriver PC with terminal emulator, such as HyperTerminal Mounting The NetGuardian AAR can be flush or rear-mounted The NetGuardian AAR mounts in a 19" rack or a 23" rack using the provided rack ears for each size. Two rack ear locations are provided.
Power Connection The NetGuardian AAR uses single or dual (Optional) power inputs, powered through two barrier plug power connectors. NetGuardian AAR Power Terminals and Fuses To connect the NetGuardian AAR to a power supply: 1. Locate the metal grounding lug next to the symbol .
NetGuardian AAR Front Panel NetGuardian AAR Front Panel Status Description Flashing Green Application Running Status Flashing Red Bootloader Running Flashing Red New Alarm Solid Red Standing Alarm Acknowledged via DCP poll Alarm No Alarms Flashing Green Data Transmitted on Serial Connection Serial Flashing Red Data Received on Serial Connection...
NetGuardian AAR Back Panel NetGuardian AAR Back Panel Status Description Solid Green Power Supply A OK No Voltage (or) Power Leads Reversed Solid Green Power Supply B OK B (Optional) No Voltage (or) Power Leads Reversed Solid Red Blown Fuse Fuse OK Solid Green LAN Connected...
Quick Start: How to Connect to the NetGuardian AAR Most NetGuardian AAR users find it easiest to give the unit an IP address, subnet and gateway through the front craft port (TTY interface) to start. Once these settings are saved and you reboot the unit, you can access it over LAN to do the rest of your databasing via the Web Browser interface.
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2. Select "Install from a list or specific location (Advanced)" 3. Click "Next >" 4. Select "Search for the best driver in these locations." 5. Insert NetGuardian AAR Resource Disc (CD) into your PC. 6. Click "Browse"...
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7. Select the "Driver" folder of your NetGuardian AAR Resource Disc Disc (CD) and click "OK" The following message will confirm installation of a new "USB Communications Port" 8. Click "Finish" to close the Wizard. Now that the driver has been installed, a new COM port is being emulated on your PC. Before using hyperterminal, you must confirm the identity of that new COM port (COM1, COM2, COM3...) in the Windows Device Manager.
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9. Right-click the "My Computer" icon on your desktop, then click "Manage" 10.Click "Device Manager" in the left pane.
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11.Expand the "Ports (COM & LPT)" section in the right pane. Look for "USB Communications Port (COMx)". Note the number of the COM port ("COM3" in the example above). 12.Click on the Start menu > select Programs > Accessories > Communications > HyperTerminal. 13.
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• Stop bits: 1 PC and make sure you are using the cable provided. • Flow control: None Additional cables can be ordered from DPS Telecom. Once connected, you will see a blank, white HyperTerminal screen. Press Enter to activate the configuration menu.
...via LAN NetGuardian AAR Ethernet Port To connect to the NetGuardian AAR via LAN, all you need is the unit's IP address (Default IP address is 192.168.1.100). If you DON'T have LAN, but DO have physical access to the NetGuardian AAR, connect using a LAN crossover cable.
TTY Interface The TTY interface is the NetGuardian AAR's built-in interface for basic configuration. From the TTY interface, you can: · Edit the IPA, subnet, and gateway · Set DCP info for T/Mon polling · Configure primary port · Ping other devices on the network ·...
Configure Serial Port via TTY Serial port configuration 1. To enter configuration setting for the Serial Port, login to the TTY interface and press C)onfig > s(E)rial. 2. Press the hot keys to toggle through the following options. (* Indicates default settings:) NOTE: Default settings may not reflect the primary interface that shipped in the unit.
How to Send Email Notifications 1. Click on the Notifications button in the Provisioning menu. You can setup as many as 8 different notifications. Begin the setup "wizard" by clicking Edit for a notification number. In this example, we'll setup Notification 1 to send emails.
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4. At the Schedule screen, you'll select the exact days/times you want to receive email notifications. You can set 2 schedules per notification. For example, you may want to receive notifications at certain times during the week, and at different hours on the weekend. Use the check boxes to select the days of the week, and select the time from the drop down menus.
How to Send SNMP Traps 1. Click on the SNMP button in the Provisioning menu. Enter the SNMP GET and SNMP SET community strings for your network, then click Save. The typical SNMP SET and GET community strings for network devices is "public".
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4. At the SNMP Notification screen, you'll enter your network's SNMP settings. Enter the IP address of your SNMP Trap Server. Enter the Trap Port Number (usually 162) and the Trap Community password. Click Save and Next. 5. At the Schedule screen, you'll select the exact days/times you want to receive SNMP notifications. You can set 2 schedules per notification.
Provisioning Menu Field Descriptions NetGuardian AAR configuration is performed from the Provisioning menus, the menu options in green on the left- side of the web interface. The following pages provide a brief description of the options available in each menu. Saving Configuration Changes to the NetGuardian AAR: At the bottom of each screen you access from the Provisioning Menu, you will see a Save button.
10.1 System From the Provisioning > System menu, you will configure and edit the global system, call, T/Mon and control settings for the NetGuardian AAR. The Provisioning > System menu Global System Settings Name A name for this NetGuardian AAR unit. {Optional field) Location The location of this NetGuardian AAR unit.
10.2 User Profiles Clicking User Profiles gives you access to modify the default username and password, and to edit the administrator profile and create up to 9 additional unique user profiles, each with different access rights to the NetGuardian AAR's web interface.
10.3 Ethernet The Edit > Ethernet menu allows you to define and configure Ethernet settings. The Provisioning > Ethernet menu Ethernet Settings MAC Address Hardware address of the NetGuardian AAR. (Not editable - For reference only.) Used only for web browsing. Example: If you don't want to remember this NetGuardian AAR's IP address, you can type in a name is this field, such as "MyNetGuardian AAR".
10.4 Serial Port The Provisioning > Serial Port menu allows you to change settings depending on the port type of your NetGuardian AAR. From this menu, you can select a mode of operation and enable reach-through serial port functionality. The Provisioning > Serial Ports menu Location A reminder that your primary serial port is located on the back of the NetGuardian AAR chassis.
10.5 SNMP The Provisioning > SNMP menu allows you to define and configure the SNMP settings. SNMP Menu Global Settings Get Community Community name for SNMP requests. Set Community Community name for SNMP SET requests. This field defines how the NetGuardian AAR unit may be accessed via SNMP. This can be set to the following: Read and Write ·...
10.6 Notifications From the initial Provisioning > Notifications menu, you will see which of the 8 notifications are enabled, their server, and schedule. Click on the Edit link for one of the notifications to begin configuration. Once you've chosen which notification you want to setup, check the Enable Notification to turn it "on." Then choose a notification method, either email, SNMP, voice call, or TRIP Dialup (T/Mon).
SNMP Notification Fields Editing SNMP notification settings SNMP Notification SNMP Trap Server IP The SNMP trap manager's IP address. The SNMP port (UDP port) set by the SNMP trap manager to receive Trap Port No. traps, usually set to 162. Trap Community Community name for SNMP TRAP requests.
10.7 Alarms Discrete alarms are configured from the Provisioning > Alarms menu. Descriptions for the alarm points, polarity (normal or reversed) and notification type(s) are defined from this menu. You also have the option to use Basic or Advanced configuration methods, explained in this section. The Provisioning >...
10.8 Controls The NetGuardian AAR's 48 control relays can be configured in the Provisioning > Controls menu. You can enter your own description for these relays and designate them to a notification device(s). The Provisioning > Controls screen Basic Controls Configuration ID number for the control relay.
10.9 User Analogs The NetGuardian AAR's 20 multi-purpose analog inputs measure continuous ranges of voltage or current. Analog alarms are typically used to monitor battery voltage, charging current, temperature, humidity, wind speed, or other continuously changing conditions. To configure a user analog, simply fill in your description, thresholds, and other fields listed in the table below, then click Save.
10.10 Sensors D-Wire Sensors The NetGuardian AAR supports up to 16 daisy-chained D-Wire sensors via its D-Wire input. Sensors connected to the NetGuardian AAR will appear on the web interface. The background color of the ROM field informs the user of the sensor's configuration state.
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Qual. Type (Qualification Allows you to choose whether you want to apply the Qualification Time to the alarm Type) Set, Clear, or Both. These settings are set to indicate the severity of the alarm depending on which Thresholds threshold values have been passed. Enter values for Major Under (MjU), Minor Under (MnU), Minor Over (MnO), and Major Over (MjO).
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+ Addition - Subtraction * Multiplication / Division > Greater than < Less than | Conditional Halt 1. Division is NOT executed if the denominator's absolute value is less than 1! 2. An equation is evaluated until it reaches the Conditional Halt. If the running value at that point is zero, then the evaluation stops, otherwise the evaluation continues as a new equation.
10.11 Variable Bindings This simple menu allows you to specify variable bindings (up to 32) to be used by the SNMP Alarms function. Any variable binding OID that you specify here will be available in the SNMP Alarms provisioning menu. Maintaining your bindings in this separate Variable Bindings menu allows for fast repeated use of the same variable binding on multiple SNMP Alarms.
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How traps Set and Clear each of the 32 SNMP Alarm states Based on the rules you specify here, 32 virtual "SNMP Alarms" within the NetGuardian's alarm space will be controlled by the receipt of traps that match OIDs and (optional) Variable Bindings that you specify. Each of the 32 SNMP alarms monitors for two different inbound traps: Set and Clear.
10.13 Ping Targets The Provisioning > Ping Targets menu allows you to configure the Description, IP Address, and Notification Devices for each of your ping targets. The Provisioning > Ping Targets menu Provisioning Ping Targets ID number for the ping target. Enab Check this box to enable the ping target.
10.14 System Alarms See "Display Mapping" in the Reference Section for a complete description of system alarms. The Provisioning > System Alarms menu Editing System Alarms Pnt (Point) The system alarm point number Description Non-editable description for this System (housekeeping) Alarm. Silence Check this box to choose to silence this alarm.
10.16 Date and Time The Provisioning > Date and Time menu Unit Time Date Set today's date. Time Set the current time. Automatic Time Adjustment (NTP) Enable NTP Check this box to enable Network Time Protocol. Enter the NTP server's IP address or host name, then click Sync. NTP Server Address or Host Name Example: us.pool.ntp.org.
10.17 Analog And Sensor XML Configuration To configure the XML file: -Browse to IP/algconfig.html -Download current Analog and Sensor config in XML format -Enter in data in each tag name, i.e. UserName. -Post the modified XML file to IP/algconfig.cgi -AAR will authenticate the file by verifying the username and password in the posted file before applying configuration changes -XML format: tag name starting with “A”...
Monitoring via the Web Browser 11.1 Alarms This selection provides the status of the base alarms by indicating if an alarm has been triggered. Under the State column, the status will appear in red if an alarm has been activated. The status will be displayed in green when the alarm condition is not present.
11.2 Controls Use the following rules to operate the NetGuardian AAR's control: Select Controls from the Monitor menu. 2. Under the State field, you can see the current condition of the control. 3. To issue the control, click on a command (OPR - operate, RLS - release, or MOM - momentary) View and operate control relays from the Monitor >...
11.3 User Analogs On the Monitor > User Analogs menu, you can monitor all analog inputs. The most recent measurement will be shown, and any alarm thresholds crossed will be shown in shown in either orange for minor alarms or red for major alarms. Fig.
11.4 Sensors This selection provides the status of the system's analog channels by indicating if an alarm has been triggered. The Monitor > Sensors screen provides a description of each analog channel, the current reading, the units being read, and alarm conditions (major under, minor under, major over, minor over) according to your temperature settings. If configured under Provisioning >...
11.5 Ping Targets Ping Targets can be viewed by going to Monitor > Ping Targets. Here you can view the state (either Clear or Alarm) for each of your configured Ping Targets. View the status of Ping Targets from the Monitor > Ping Targets menu.
11.6 Monitor SNMP Alarms Fig. 11.6.1 View the status of SNMP Alarms from the Monitor > SNMP Alarms menu. The NetGuardian can act as a small-scale SNMP manager by receiving, interpreting, and reacting to inbound traps. Based on the rules you specify, 32 virtual "SNMP Alarms" within the NetGuardian's alarm space will be controlled by the receipt of traps.
11.8 Graph The Graph section of the monitor menu lets you build a graph of past analog and sensor measurements, which gives you a visual indication of data over time and points out trending values. To create your Graph, specify the Channel (Analogs 1-8 or Sensors 1-32), Group Interval (1-120 minutes, hours, days, or weeks), the Group Function (Average, Min, Max), and Start &...
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Your graph will appear on the next screen. This graph is Adobe Flash-based and allows you to mouse over the lines to quickly view measurements (date, time, and value) within their context of the overall graphing trend. Below the graph is a full textual list of all indexed points with their dates and values. Specify your parameter values and build an interactive graph based on the alarm point history.
Device Access Descriptions The Device Access options, listed in pink on the left side of the web interface, provide options for generating reports, updating the NetGuardian AAR's firmware, and rebooting the unit. Click any of the options under Device Access to perform the desired action.
Backup Configuration With the NetGuardian AAR you can backup your current configuration from the Web Interface. These configuration files can then be uploaded later, or uploaded to other NetGuardian AAR units. The Back up Config tab is located in the Device Access menu shown above. How to backup your current configuration: 1.
Firmware Upgrade To access the Firmware Load screen, click on the Provisioning > System menu. At the bottom of this screen, click the Restore Configuration link located in the System Controls section. To upload firmware, click on Upload on the top right corner of the web interface At the Firmware Load screen, simply browse for the firmware update you've downloaded from www.dpstele.com and click Load.
Reference Section 15.1 Display Mapping Description Port Address Point Discrete Alarms 1-48 1-48 Display 1 Undefined 49-64 Controls 1-48 1-48 Display 2 Undefined 49-64 Ping Alarms 1-32 1-32 Default Configuration DIP Switch Config MAC Address Not Set IP Address Not Set LAN Hardware Error SNMP Processing Error SNMP Community Error...
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Analog 5 Minor Under Analog 5 Minor Over Analog 5 Major Under Analog 5 Major Over Control 9-16 Value 17-32 Display 7 Analog 6 Minor Under Analog 6 Minor Over Analog 6 Major Under Analog 6 Major Over Control 41-48 Value 49-64...
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Description Port Address Point Analog 7 Minor Under Analog 7 Minor Over Analog 7 Major Under Analog 7 Major Over Control 9-16 Value 17-32 Display 8 Analog 8 Minor Under Analog 8 Minor Over Analog 8 Major Under Analog 8 Major Over Control 41-48 Value...
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Analog 16 Minor Over Analog 16 Major Under Analog 16 Major Over Control 41-48 Value 49-64 Analog 17 Minor Under Analog 17 Minor Over Analog 17 Major Under Analog 17 Major Over Control 9-16 Value 17-32 Display 13 Analog 18 Minor Under Analog 18 Minor Over Analog 18 Major Under Analog 18 Major Over...
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Description Port Address Point Digital Sensor 5 - Minor Under Digital Sensor 5 - Minor Over Digital Sensor 5 - Major Under Digital Sensor 5 - Major Over Digital Sensor 5 - Not Detected Control 9-16 Value 17-32 Display 17 Digital Sensor 6 - Minor Under Digital Sensor 6 - Minor Over Digital Sensor 6 - Major Under...
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Description Port Address Point Digital Sensor 11 - Minor Under Digital Sensor 11 - Minor Over Digital Sensor 11 - Major Under Digital Sensor 11 - Major Over Digital Sensor 11 - Not Detected Control 9-16 Value 17-32 Display 20 Digital Sensor 12 - Minor Under Digital Sensor 12 - Minor Over Digital Sensor 12 - Major Under...
15.2 System Alarms Display Point Description Default Configuration DIP Switch Configuration MAC Address Not Set IP Address Not Set LAN hardware error SNMP Process Error SNMP Community Error LAN TX packet drop Notification 1 Failed Notification 2 Failed Notification 3 Failed Notification 4 Failed Notification 5 Failed Notification 6 Failed...
15.3 SNMP Manager Functions The SNMP Manager allows the user to view alarm status, set date/time, issue controls, and perform a resync. The display and tables below outline the MIB object identifiers. The table below begins with dpsRTU; however, the MIB object identifier tree has several levels above it.
15.4 SNMP Granular Trap Packets The tables below provide a list of the information contained in the SNMP Trap packets sent by the NetGuardian AAR. SNMP Trap managers can use one of two methods to get alarm information: 1. Granular traps (not necessary to define point descriptions for the NetGuardian AAR) OR 2.
Frequently Asked Questions Here are answers to some common questions from NetGuardian AAR users. The latest FAQs can be found on the NetGuardian AAR support web page, http://www.dpstele.com. If you have a question about the NetGuardian AAR, please call us at (559) 454-1600 or e-mail us at support@dpstele.com.
A. The NetGuardian AAR begins sending traps as soon as the SNMP notification type is set up. The NetGuardian AAR MIB can be found on the DPS Telecom website. The MIB should be compiled on your SNMP manager. (Note: MIB versions may change in the future.) For step-by-step instructions, refer back to the "How to Send SNMP Traps"...
3. Have access to troubled equipment. Please be at or near your equipment when you call DPS Telecom Technical Support. This will help us solve your problem more efficiently. 4. Call during Customer Support hours.
DPS Telecom which arise out of or are related to the non-fulfillment of any covenant or obligation of End User in connection with this Agreement.
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Warranty DPS Telecom warrants, to the original purchaser only, that its products a) substantially conform to DPS' published specifications and b) are substantially free from defects in material and workmanship. This warranty expires two years from the date of product delivery with respect to hardware and ninety days from the date of product delivery with respect to software.
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Free Tech Support is Only a Click Away Need help with your alarm monitoring? DPS Information Services are ready to serve you … in your email or over the Web! www.DpsTelecom.com Free Tech Support in Your Email: The Protocol Alarm Monitoring Ezine The Protocol Alarm Monitoring Ezine is your free email tech support alert, delivered directly to your in-box every two weeks.
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