Related Manuals for DPS Telecom NetGuardian 216 G3
Summary of Contents for DPS Telecom NetGuardian 216 G3
- Page 1 NetGuardian 216 G3 USER MANUAL Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs. July 5, 2018 D-UM-NG216-12001 Firmware Version 2.1L...
- Page 2 Notice The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this...
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Page 3: Table Of Contents
Switching Analog Alarms to Current Operation NetGuardian 216 G3 Front Panel Craft Port Alarm Speaker Quick Start: How to Connect to the NetGuardian 216 G3 ...via Craft Port (using TTY Interface) ...via LAN TTY Interface Configure Serial Port via TTY... - Page 4 10.2 How to Send SNMP Traps 10.2.1 How to Send Text Messages to Your Cellphone 10.3 How to Setup Analog Alarms 10.4 How to Tune the 202 Modem Provisioning Menu Field Descriptions 11.1 System 11.2 Ethernet 11.3 Serial Ports 11.4 Notifications 11.4.1 Notification Settings...
- Page 5 Frequently Asked Questions 16.1 General FAQs 16.2 SNMP FAQs Technical Support End User License Agreement...
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Page 7: Netguardian 216 G3 Overview
SNMP or T/Mon NOC The NetGuardian 216 G3 can report alarms to any SNMP manager or to the DPS Telecom T/Mon NOC Remote Alarm Monitoring System. The NetGuardian 216 G3 can also report via SNMP and DCPx concurrently to the T/Mon NOC. -
Page 8: Specifications
Specifications Discrete Alarm Inputs: Temperature Sensors: 1 Integrated Analog Sensor Support for 1 External Analog Sensor Temperature Thresholds: Analog Alarm Inputs: Analog Input Range: –90 to 90 VDC or 4 to 20 mA Analog Thresholds: Analog Accuracy +/- 1% Control Relays: Protocols: SNMPv1 &... - Page 9 Operating Humidity: 0%–95% non-condensing MTBF: 60 years Windows Compatibility: XP, Vista, 7 32/64 bit RoHS:...
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Page 10: Shipping List
Shipping List Please make sure all of the following items are included with your NetGuardian 216 G3. If parts are missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at 1-800-622-3314. -
Page 11: Optional Shipping Items - Available By Request
Four 3/8" Ear Screws Two Metric Rack Screws 1-000-60375-05 2-000-80750-03 Pads 4-Pin Analog Connector 2-015-00030-00 (See Section 5.8) 2-820-00814-02 Two ½-Amp GMT Fuses Two Lg. Power Connectors 2-741-00500-00 2-820-00862-02 Wireless Antenna (GPRS or CDMA models only) 2-901-00802-01 Optional Shipping Items - Available by Request +24V Wall Transformer Telephone Cable 6 ft D-PR-105-10A-02... -
Page 12: Optional Netguardian Accessories
Optional NetGuardian Accessories If you would like to order any of these accessories, or if you would like more information about them, call DPS Telecom at (800) 622-3314. Wire-Wrap Back Panel D-PK-WWADP-12001.00001 The NetGuardian 216's Wire-Wrap back panel allows for wire-wrap connections for the discrete alarms, analog alarms, and control relays. -
Page 13: Installation
The compact NetGuardian 216 G3 occupies only half the width of a standard rack unit. Only one rack ear is supplied with the NetGuardian 216 G3, and the rack ear can be mounted on the left or right side of the unit. The NetGuardian 216 G3 mounts in a 19"... - Page 14 Fig. 4.3 Fig. 4.2 Use the included wall mount bracket to mount the NetGuardian 216 G3 vertically on the wall.
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Page 15: Optional Pluggable Back Panel
Optional Pluggable Back Panel Silk screen on the Hinged Pluggable Back Panel indicates which way to turn the black swivel to lock and unlock the gate. Note: Your NetGuardian may differ from the model shown in the following section. The panel installs in the same fashion for all NetGuardian units compatible with the pluggable back panel. - Page 16 5. Attached the left side of the hinged panel 6. Unlock the back panel by turning the black swivel to the to the rack with the screws provided. horizontal position. (See Figure 6.12.1) Plug the amphenol cables in to the hinged back panel and secure them with the Velcro straps.
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Page 17: Netguardian 216 G3 Back Panel
NetGuardian 216 G3 Back Panel Fig. 5.1 NetGuardian 216 G3 back panel connections... -
Page 18: Power Connection (-48 Or -24Vdc Build Option)
7. Repeat steps 1 -6 for Power B connector. Power Connection (+24VDC Build Option) The NetGuardian 216 G3 is powered by a screw-on plug, located on the right side of the back panel. Fig. 5.3 Close-up view of NetGuardian's screw-on power connector. -
Page 19: Lan Connection
Serial Connection The NetGuardian 216 G3 has 4 build options for it's serial / dialup port. You can order your port as a Yost RS-232, RS-485, 4-wire 202 RJ45, or with a dial-up modem. The serial port is located on the back panel, where it is labeled "Primary."... -
Page 20: Optional Gprs Or Cdma Wireless Modem
LAN or dialup connections via SMS notifications over a cellular band. If you ordered your NetGuardian 216 G3 with a wireless modem, you'll see the antenna node protrude from the back panel of the unit and a label above the node indicating the type of modem - GPRS/GSM or CDMA - installed in your NetGuardian. -
Page 21: Wireless Modem Activation
50-Pin Alarm and Control Relay Connector The primary connector for discrete alarms, analog alarms and control relays is the 50-pin connector on the NetGuardian 216 G3's back panel. Note: You can optionally connect analog inputs through the 4-pin barrier plug connector, instead of the 50-pin connector. -
Page 22: Optional 66 Block Connector
Fig. 5.4 Optional 66 block connector pinout The NetGuardian 216 G3 is also available with an optional 66 Block Connector for connecting discrete alarms, analog alarms and control relays. Pinout and wire color coding for the 66 Block are shown... -
Page 23: Discrete Alarms
Fig. 5.5 Discrete alarm points can connect as a dry contact or a contact to ground The NetGuardian 216 G3 features 16 discrete alarm inputs — also called digital inputs or contact closures. Discrete alarms are either active or inactive, so they're typically used to monitor on/off conditions like power outages, equipment failures, door alarms and so on. -
Page 24: Analog Alarms
Analog Alarms The NetGuardian 216 G3's 8 analog alarm inputs measure continuous ranges of voltage or current. Analog alarms are typically used to monitor battery voltage, charging current, temperature, humidity, wind speed, or other continuously changing conditions. The measurement range of the analog channels is –90 to +90 VDC or 4 to 20 mA. -
Page 25: Switching Analog Alarms To Current Operation
NetGuardian 216 G3's circuit board. To test the analog alarm voltage/current jumpers, follow these steps: 1. Make sure the NetGuardian 216 G3 is depowered and disconnected from all network connections. 2. Remove the screws from the sides of the NetGuardian 216 G3 case. -
Page 26: Netguardian 216 G3 Front Panel
Craft Port Use the front panel craft port to connect the NetGuardian 216 G3 to a PC for onsite unit configuration. To use the craft port, connect the included DB9 download cable from your PC's COM port to the craft port. Pinout is shown above for reference, but this is a standard DB9 to DB9. -
Page 27: Via Craft Port (Using Tty Interface)
...via Craft Port (using TTY Interface) 1. The simplest way to connect to the NetGuardian 216 G3 is over a physical cable connection between your PC's COM port and the unit's craft port. Note: You must be connected via craft port or Telnet to use the TTY interface. - Page 28 Be sure to change the IP of your computer back to one that operates on your network. Now you're ready to do the rest of your configuration via LAN. Plug your LAN cable into the NetGuardian 216 G3 and see Section 9, "Logging...
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Page 29: Tty Interface
...via LAN Connection through Ethernet port To connect to the NetGuardian 216 G3 via LAN, all you need is the unit's IP address (Default IP address is 192.168.1.100). If you DON'T have LAN, but DO have physical access to the NetGuardian 216 G3, connect using a LAN crossover cable. - Page 30 From the command line, type in "pkgmgr /iu:"TelnetServer" then press enter. When the command prompt appears again, the installation is complete. Menu Shortcut Keys The letters before or enclosed in parentheses () are menu shortcut keys. Press the shortcut key to access that option.
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Page 31: Configure Serial Port Via Tty
Configure Serial Port via TTY Fig. 8.1 - Serial port configuration 1. To enter configuration setting for the Serial Port, login to the TTY interface and press C)onfig > pr(I)maryPort. 2. Press the hot keys to toggle through the following options. (* Indicates default settings:) NOTE: Default settings may not reflect the primary interface that shipped in the unit. -
Page 32: Set Dcp Parameters
1. To connect to the NetGuardian 216 G3 from your Web browser, enter its IP address in the address bar of your web browser. It may be helpful to bookmark the logon page to avoid entering this each time. -
Page 33: Changing The Default Password
Fig. 9.2 - Global System Settings section of the Provisioning > System menu NOTE: You will see the following popup when making changes to the NetGuardian 216 G3 from the Provisioning menu. It will appear when confirming your changes to the database, either by clicking Next in the setup wizards or... - Page 34 the Save button. Fig. 9.3 - Commit to NVRAM popup...
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Page 35: Netguardian 216 G3 - Most Important How-Tos
NetGuardian 216 G3 - Most Important How-Tos The next 3 sections of this manual will walk you through some of the most common tasks for using the NetGuardian 216 G3. You will learn how to send email notifications, and send SNMP traps to your alarm master- all using the Web browser. - Page 36 Fig. 10.2...
- Page 37 3. At the Notification Setting screen, click the scroll down menu and select Notify on both Alarms and Clears box to turn "on" Notification 1. Now, select the Send Email Notification button and click Next. Fig. 10.3 4. At the Email Notification screen, you'll enter your email server settings. Enter the IP address or Host Name of your email server.
- Page 38 5. At the Schedule screen, you'll select the exact days and times you want to receive email notifications. You can set 2 schedules per notification. For example, you may want to receive notifications at certain times during the week, and at different hours on the weekend. Use the check boxes to select the days of the week, and select the time from the drop down menus.
- Page 39 7. Now you will associate this notification to an alarm (system, base, analog, etc.) You have 8 notification devices available to use. In the image below, you might assign Notification Device 1 to Base Alarm 1. This means that you would receive an email notification when an alarm for SERVER ROOM occurs. Remember that Notification #1 in the Notifications menu is the same as N1 on the alarms page.
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Page 40: How To Send Snmp Traps
10.2 How to Send SNMP Traps 1. Click on the System button in the Provisioning menu. Enter the SNMP GET and SNMP SET community strings for your network, then click Save. The typical SNMP SET and GET community strings for network devices is "public". - Page 41 3. At the Notification Setting screen, click the scroll down menu and select Notify on both Alarms and Clears to turn "on" Notification 4. Now, select the Send SNMP Notification button and click Next. Fig. 10.10 4. At the SNMP Notification screen, you'll enter your network's SNMP settings. Enter the IP address of your SNMP Trap Server, the Trap Port Number (usually 162) and the Trap Community password.
- Page 42 5. At the Schedule screen, you'll select the exact days/times you want to receive SNMP notifications. You can set 2 schedules per notification. For example, you may want to receive notifications at certain times during the week, and at different hours on the weekend. Use the check boxes to select the days of the week, and select the time from the drop down menus.
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Page 43: 10.2.1 How To Send Text Messages To Your Cellphone
10.2.1 How to Send Text Messages to Your Cellphone The optional 33.6K internal modem provides full support for alphanumeric paging, so you can automatically send detailed notifications and instructions to alphanumeric pagers, cell phones, and PDAs. 1. Click on the Notifications button in the Provisioning menu. You can setup as many as 8 different notifications. Begin the setup "wizard"... - Page 44 3. At the Alpha Notification screen, you'll enter your notification settings. Enter the Phone number to call for your alphanumeric pager. For Dial Init String: Do not enter initialization strings unless directed by your network administrator or DPS Tech Support staff. The dial initialization string is sent to the modem before making the call. Enter a PIN (Personal Identification Number) for TAP terminal Authentication.
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Page 45: How To Setup Analog Alarms
How to Setup Analog Alarms This section explains how to setup a user-definable analog alarm. The table in NetGuardian 216 G3 Back Panel > Analog Alarms shows which analog alarms on the NetGuardian 216 are user- definable and which are pre-defined. - Page 46 to see the word “Empty” instead of “Alarm”. 4. QTime: Stands for Qualification time. Here, the qualification time is set for 1 minute. By clicking this link, the help text will explain that 1S=1 second, 1M=1 Minute, and 1H=1hour. Typically, when an analog sensor crosses a threshold, it does not stay there –...
- Page 47 Fig. 10.20 11. Click the Classic View link at the top of the page to switch from Gauge View. Classic view shows just the raw values of your analog sensor.
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Page 48: How To Tune The 202 Modem
10.4 How to Tune the 202 Modem The following steps are only used if your NetGuardian build includes a 202 modem. 1. Click on the Provisioning > Serial Port. 2. When "202' is chosen at the Port Type, the "Tune 202" link will appear at top of the screen. Click the link. Fig. -
Page 49: Provisioning Menu Field Descriptions
DCP Serial Clickable link to configure serial port settings. System Controls Used to restore all factory default settings to the NetGuardian 216 G3. Do not initialize Initialize Configuration the non-volatile RAM (NVRAM) unless you want to re-enter all of your configuration settings again. -
Page 50: Ethernet
TTY interface. Unit IP IP address of the NetGuardian 216 G3. A road sign to the NetGuardian 216 G3, telling it whether your packets should stay on your local network Subnet Mask or be forwarded somewhere else on a wide-area network. - Page 51 the gateway out of your local network. Set to 255.255.255.255 if not using. Contact your network administrator for this info. Ethernet Settings Primary IP address of the domain name server. Set to DNS Server 1 255.255.255.255 if not using. Secondary IP address of the domain name server. Set to DNS Server 2 255.255.255.255 is not using.
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Page 52: Serial Ports
11.3 Serial Ports The Provisioning > Serial Port menu allows you to change settings depending on the port type of your NetGuardian. From this menu, you can select a mode of operation, tune the 202 modem, and enable reach-through serial port functionality. Fig. -
Page 53: Notifications
11.4 Notifications From the initial Provisioning > Notifications menu, you can enable or disable your NetGuardian's alarm notifications and alter schedules during which each notification is active. Click any of the No. links to begin configuring notifications. Fig. 11.5 - The Provisioning > Notifications menu Once you've chosen which notification you want to setup, click on the scroll down menu and select Notify on both Alarms and Clears to turn it "on."... -
Page 54: 11.4.1 Notification Settings
(usually port 25). Displays the email address (defined in the Provisioning "From" E-mail Address > System menu) that the NetGuardian 216 G3 will send email from. Not editable from this menu. The email address of the person who will receive email "To"... -
Page 55: Snmp Traps
11.4.1.2 SNMP Traps Fig. 11.8 - Editing SNMP notification settings SNMP Notification SNMP Trap Server IP The SNMP trap manager's IP address. The SNMP port (UDP port) set by the SNMP trap manager to receive Trap Port No. traps, usually set to 162. Trap Community Community name for SNMP TRAP requests. -
Page 56: Sms Notifications
11.4.1.4 SMS Notifications If you have a Netguardian 216 G3 SMS, you can send SMS notifications either direct to a cellular phone or to your SNMP manager with the SMS Receiver accessory. Note: The NetGuardian 216 G3 can only accurately report SMS messages to a single SMS Interface Box at a time (applicable to only those using their NetGuardian 216 G3 with an SMS Interface Box). -
Page 57: 11.4.2 Schedule
T-Mobile, Verizon, Sprint, AT&T, and Cingular. 11.4.2 Schedule The Provisioning > Schedule menu is where you will tell the NetGuardian 216 G3 exactly which days and times you want to receive alarm notifications. You set 2 different schedules for each discrete base alarm. -
Page 58: Base Alarms
11.5 Base Alarms The NetGuardian 216 G3's discrete base alarms are configured from the Provisioning > Base Alarms menu. Descriptions for the alarm points, polarity (normal or reversed) and notification type(s) are defined from this menu. You also have the option to use a Basic or Advanced configuration methods, explained the the following 2 sections. -
Page 59: 11.5.1 Basic Configuration
11.5.1 Basic Configuration Fig. 11.12- The Provisioning > Base Alarms menu Editing Base Alarms - Basic Pnt (Point) Alarm point number. Description User-definable description for the discrete alarm input. Reverse: Check this box to reverse the polarity of the alarm point. Left un-checked, this means a normally-open contact closure is a clear condition. -
Page 60: 11.5.2 Advanced Configuration
11.5.2 Advanced Configuration Fig. 11.13 - The Advanced Base Alarms Config screen Editing Base Alarms - Advanced Pnt (Point) Point: Alarm point number. Description User-definable description for the discrete alarm input. User-definable description (condition) that will appear for the discrete alarm input on Set. On Set Example: "Alarm"... -
Page 61: System Alarms
11.6 System Alarms Fig. 11.14 - The Provisioning > System Alarms menu Editing System Alarms Pnt (Point) Alarm point number Description Non-editable description for this System (housekeeping) Alarm. Check this box to choose to report this alarm.Check the box in the green bar Rpt (Report) (top) to have all System Alarms reported. -
Page 62: Controls
11.7 Controls The NetGuardian 216 G3's relay can be configured in the Provisioning > Controls menu. You can enter your own description for this relay and designate it to a notification device(s). Fig. 11.15 - The Provisioning > Controls menu... -
Page 63: 11.8.1 Basic Configuration
11.8.1 Basic Configuration Basic configuration for the NetGuardian 216 G3's analog channels can be accomplished from the Provisioning > Analogs menu. From this screen, you enable or disable the analog channels, select notification devices, and set thresholds. Fig. 11.16- The basic Provisioning > Analogs menu... - Page 64 Fig. 11.17- The Advanced Provisioning > Analogs menu Editing Analogs - Advanced User-definable description (condition) that will appear for the alarm on Set. On set Example: "Alarm" User-definable description (condition) that will appear for the alarm Clear. On clear Example: "Clear" QTime The length of time that must pass, without interruption, in order for the (Qualification Time)
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Page 65: Date And Time
Select your time zone from the drop-down menu. Adjust Clock for Daylight Savings Time (DST) Enable DST Check this box to have the NetGuardian 216 G3 observe Daylight Savings. Start Day Select the month, weekday, and time when Daylight Savings will begin. -
Page 66: Timers
11.10 Timers Fig. 11.19- The Provisioning > Timers menu 11.11 Reboot Click on the Reboot link from the Provisioning menu will reboot the NetGuardian 216 G3 after writing all changes to NVRAM. Fig. 11.20- The Provisioning > Reboot confirmation popup... -
Page 67: Monitoring Via The Web Browser
12.2 Monitoring System Alarms System alarms are not-editable, housekeeping alarms that are programmed into NetGuardian 216 G3. The Monitor > System Alarms screen provides the status of the system alarms by indicating if an alarm has been triggered. Under the State column, the status will appear in red if an alarm has been activated. The status will be displayed in green when the alarm condition is not present. - Page 68 Fig. 11.22 View the status of System Alarms from the Monitor > System Alarms menu.
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Page 69: Operating Controls
12.3 Operating Controls Use the following rules to operate the NetGuardian 216 G3's control: Select Controls from the Monitor menu. 2. Under the State field, you can see the current condition of the control. 3. To issue the control, click on a command (Opr - operate, Rls - release, or Mom - momentary) Fig. -
Page 70: Viewing The Event Log
Viewing the Event Log The NetGuardian 216 G3 features an internal Event Log, which displays the last 100 even since the unit was powered up. NOTE: This information is stored in "first in, first out" order in the NetGuardian's volatile memory. -
Page 71: Firmware Upgrade
Firmware Upgrade To access the Firmware Load screen, click the upload link at the top of the screen. Fig. 13.1 - The click able link to upgrade firmware At the Firmware Load screen, simply browse for the firmware update you've downloaded from www.dpstele.com and click Load. -
Page 72: Front And Back Panel Led
Front and Back Panel LED Fig. 12.1. Front panel LEDs Status Description Flashing Red New alarm Alarm Solid Red Standing alarm acknowledged Error No Function: Reserved for future use Flashing Green Data transmitted on PRI Serial Primary Flashing Red Data received on PRI Serial Solid Green Power supply OK Power... -
Page 73: Reference Section
Reference Section 15.1 Display Mapping Description Port Address Point Clear Discrete Alarms 1-16 8001-8016 9001-9016 Display 1 Control Relays 17-18 8017-8018 9017-9018 System Alarms 25-45 8025-8064 9025-9064 Analog 1 Minor Under 8129 9129 Analog 1 Minor Over 8130 9130 Display 2 Analog 1 Major Under 8131 9131... -
Page 74: System Alarms Display Map
The MAC Address is not set. Call DPS Tech Support: (559) 454-1600 not set See Section "Quick Start: How to Connect to the NetGuardian 216 G3 via IP Address not The IP is not set. Craft Port." If not using the NetGuardian over LAN, set the IP address to 255.255.255.255... - Page 75 SNMP trap alarm reporting. Serial port 1 (or appropriate serial port Check proxy connection. The serial port Serial 1 RcvQ number) receiver filled with 8 K of data data may not be getting collected as full (4 K if BAC active). expected.
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Page 76: Snmp Manager Functions
APntDesc (.5)* Action (.5) AState (.6) * For specific alarm points, see Table B6 Table 14.3 The NetGuardian 216 G3 82IP G2 OID has changed from 1.3.6.1.4.1.2682.1.2 to 1.3.6.1.4.1.2682.1.4 Updated MIB files are available on the Resource CD or upon request. -
Page 77: Snmp Granular Trap Packets
NetGuardian 216 G3 SNMP Trap managers can use one of two methods to get alarm information: 1.Granular traps (not necessary to define point descriptions for the NetGuardian 216 G3) OR 2.The SNMP manager reads the description from the Trap. - Page 78 NetGuardian 216 G3. Ordering TTL points for your NetGuardian 216 G3 does not add to the cost of the unit What you can do with the configuration software is change any alarm point from "Normal" to "Reversed" operation.
- Page 79 Q. Which versions of SNMP is supported by the SNMP agent on the NetGuardian? A. SNMP v1, v2c Q. How do I configure the NetGuardian 216 G3 to send traps to an SNMP manager? Is there a separate MIB for the NetGuardian 216 G3? How many SNMP managers can the agent send...
- Page 80 Trap Address, make sure you saved the change to NVRAM and rebooted.) 2. Make sure all alarm points are configured to send SNMP traps. 3. Make sure the NetGuardian 216 G3 and the SNMP manager are both on the network. Use the unit's ping command to ping the SNMP manager.
- Page 81 Please have your user manual and hardware serial number ready. 3. Have access to troubled equipment. Please be at or near your equipment when you call DPS Telecom Technical Support. This will help us solve your problem more efficiently.
- Page 82 DPS Telecom which arise out of or are related to the non-fulfillment of any covenant or obligation of End User in connection with this Agreement.
- Page 83 Index 50-pin connector, 15 66 block connector, 16 alarm speaker, 20 adjusting volume, 20 silencing, 20 analog alarm inputs, 2, 15, 18 connections, 15 current range, 2, 18 pinout, 15 switching between voltage and current operation, 19 voltage range, 2, 18 back panel serial port, pinout, 13 cables, 4...
- Page 84 Frequently Asked Questions (FAQs), 72 general, 72 SNMP, 73 fuse, 4 installation, alarm connections, 15 LAN connection, 13 mounting, 7 power connection, 12 tools needed, 7 interfaces, 2 LAN, 1, 13 MIB object identifiers, 70 modem, 2 NVRAM, 1 operating humdity range, 2 operating termperature range, 2 parts, 4 numbers, 4...
- Page 85 technical support, web page, 75 Telnet, 72...
- Page 87 Warranty DPS Telecom warrants, to the original purchaser only, that its products a) substantially conform to DPS' published specifications and b) are substantially free from defects in material and workmanship. This warranty expires two years from the date of product delivery with respect to hardware and ninety days from the date of product delivery with respect to software.
- Page 88 Free Tech Support is Only a Click Away Need help with your alarm monitoring? DPS Information Services are ready to serve you … in your email or over the Web! www.DpsTelecom.com Free Tech Support in Your Email: The Protocol Alarm Monitoring Ezine The Protocol Alarm Monitoring Ezine is your free email tech support alert, delivered directly to your in-box every two weeks.
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