DPS Telecom NetGuardian 832A Quick Start Manual
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DPS Telecom NetGuardian 832A Quick Start Manual

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DPS Telecom
"Your Partners in Network Alarm Management"

Problem: Unable to Connect to Craft port of NetGuardian 832A

The NetGuardian is designed to be turned up using the craft port,
and it is essential to make sure that you know how to perform
this procedure in order to successfully deploy NetGuardian
832A remotes.
This techno knowledge paper can help you if:
•
You are attempting to connect to the craft port of NetGuardian 832A
(for more details, review the troubleshooting checklist, starting on page 2 of this guide)
START HERE
Verify that you
are using correct
DB9 cable
Ensure that CRF
led flashes red
Perform
configuration
tasks
Connecting to Craft port

Platform: NetGuardian 832A

Quick Reference Chart
Load Terminal
Emulator
program
Type
"DPSCFG" for
password
prompt
12/04/2007
"Techno Knowledge" Paper
Set up Terminal
Activate the
Configuration
menu

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Summary of Contents for DPS Telecom NetGuardian 832A

  • Page 1 832A remotes. This techno knowledge paper can help you if: • You are attempting to connect to the craft port of NetGuardian 832A Quick Reference Chart (for more details, review the troubleshooting checklist, starting on page 2 of this guide)
  • Page 2 Connecting to Craft port Troubleshooting Checklist Verify that you are using the correct DB9 cable o Make sure that you are using a straight through (1 to 1) Male to Female DB-9 cable. DPS Part # D-PR-045-10A Launch Terminal Emulator program. o For initial configuration, you must use a terminal emulator, such as HyperTerminal or Procomm Set up Terminal.
  • Page 3 Connecting to Craft port o Connect using COM1 o Select the following COM1 port options: Bits per second: 9600 Data bits: 8 Parity: None Stop bits: 1 Flow control: None Ensure that “CRF” LED flashes red o When the terminal is setup properly and the PC is connected to the NetGuardians craft port, type any characters to make sure the “CRF”...
  • Page 4 Connecting to Craft port Type “DPSCFG” for password prompt. o Type "dpscfg" and press <enter>. You will not see these letters appear as you type, but you should see a password prompt, like the one below: Alternate Procedure o If the above step does not give you a password prompt, you may not be typing fast enough, and can follow the option outlined below.
  • Page 5 You can now perform all configuration tasks via the craft port. o The pinouts for the craft port are shown below If you continue to have issues connecting to the craft port of your NetGuardian 832A, please contact DPS Telecom Tech Support...

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