Summary of Contents for DPS Telecom NetGuardian 216 G4
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NetGuardian 216 G4 USER MANUAL D-PK-NG216 Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs. April 16, 2019 D-UM-NG216 Firmware Version 4.0A...
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Notice The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this...
Contents Visit our w ebsite at w w w .dpstelecom .com for the latest PDF m anual and FAQs NetGuardian 216 G4 Overview Specifications Shipping List Optional Shipping Items - Available by Request Optional NetGuardian Accessories Installation Tools Needed Mounting...
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Provisioning Menu Field Descriptions 11.1 System 11.2 User Profiles 11.3 Ethernet 11.4 Serial Ports 11.5 SNMP 11.6 Notifications 11.6.1 Notification Settings 11.6.2 Schedule 11.7 Alarms 11.8 Controls 11.9 Analogs 11.10 Sensors 11.11 Ping Targets 11.12 System Alarms 11.13 Timers 11.14 Date and Time Monitoring via the Web Browser 12.1...
PBXs and many other devices. SNMP or T/Mon The NetGuardian 216 G4 can report alarms to any SNMP manager or to the DPS Telecom T/Mon Remote Alarm Monitoring System. The NetGuardian 216 G4 can also report via SNMP and DCPx concurrently to the T/Mon.
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notice the impressive speed boost. Menus load very quickly, and the alarm status updates automatically without requiring a page refresh.
Specifications Hardware Dimensions: 1.72" H x8.126" W x 7.146" D Mounting: 19” or 23” Rack Weight: 1lb 05oz (0.68 kg) Power Input: -48VDC (-36 to -72 VDC) (Optional) +24VDC (Optional) +12VDC 3 Current Draw: 200mA @ -48VDC Fuse: 3/4 Amp GMT 1 Power Outputs: (optional) +5VDC, +12VDC, or +24VDC Audible Interfaces:...
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Software Downloadable Firmware: Built-in Web Interface: Browser Support: IE9, IE10, Firefox….. Protocols: DCPx, DCPf, TELNET, HTTP, HTTPS, Email, TRIP, TAP SNMP Support: SNMPv1, SNMPv2c, SNMPv3 1 D-Wire Sensor Support: Temp, Temp/Humidity Ping Alarms: OS Support: XP, Vista, 7 32/64 bit Note: 1 Valid if hardware option is included.
Please make sure all of the following items are included with your NetGuardian 216 G2. If parts are missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at 1-800-622-3314. NetGuardian 216 G4 Unit NetGuardian 216 G4 User Manual D-PK-NG216 D-UM-NG216 NetGuardian 216 G4 Resource CD...
Two Standard Rack Screws 3/8" Ear Screws 1-000-12500-06 2-000-60375-05 Four Metric Rack Screws 2-000-80750-03 Optional Shipping Items - Available by Request D-Wire Temperature Sensor D-Wire Temperature/Humidity Sensor D-PK-DSNSR-12001.00001 D-PK-DSNSR-12002.00002 Three 3/4 Amp GMT Fuses *Optional Telephone Cable 6 ft dependent on the model D-PR-045-10A-01 2-741-00750-00 Wire Wrap...
Optional NetGuardian Accessories If you would like to order any of these accessories, or if you would like more information about them, call DPS Telecom at (800) 622-3314. Pluggable Back Panel D-PK-16PAN The NetGuardian's pluggable back panel allows for screw-in barrier plug connections for the...
Installation Tools Needed To install the NetGuardian, you'll need the following tools: Phillips No. 2 Screwdriver Small Standard No. 2 Screwdriver PC with terminal emulator, such as HyperTerminal Mounting Fig. 4.1 NetGuardian can be flush or rear-mounted The NetGuardian mounts in a 19" or 23" rack and can be mounted in the flush-mount or rear mount locations, as shown in.
NetGuardian Back Panel Fig. 5.1 NetGuardian 216 G4 back panel connections Power Connection The NetGuardian is powered by two barrier plug power connectors. Fig. 5.4 Locking RIA power inputs To connect the NetGuardian to a power supply: 1. Use the grounding lug to connect the unit to earth ground. The grounding lug is next to the symbol 2.
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Note: If the voltage does not read between -36 VDC and -72 VDC, stop immediately. 8. Insert the local fuse into the power fuse slot. The power plug can be inserted into the power connector only one way to ensure the correct polarity. Note: The negative voltage terminal is on the left and the GND terminal is on the right.
Serial Connection The NetGuardian 216 G4 has 3 build options for it's serial / dialup port. You can order your port as a Yost RS-232, RS-485, 202 modem, or 4-wire 202 RJ45. The serial port is located on the back panel, where it is labeled "Primary."...
Telco Connection The NetGuardian 216 G4 features an RJ11 Telco port on the back of the unit. This port is used for dial- up notification via your cell phone and alphanumeric pager. Fig. 5.6 Telco Port Pinout 50-Pin Alarm and Control Relay Connector The primary connectors for discrete alarms, analog alarms and control relays are the 50-pin Amphenol connector on the NetGuardian's back panel.
Optional 66 Block Connector The unit is also available with an optional 66 Block Connector for connecting discrete alarms, analog alarms and control relays. Pinout and wire color coding are shown. Fig. 5.8 Optional 66 block connector pinout...
Discrete Alarms Dry Contact Contact to Ground NetGuardian case NetGuardian case Alarm Alarm – Batt. – Batt. Note: Make sure that grounds have a common reference — this is usually done by tying grounds together. Fig. 5.10 Discrete alarm points can connect as a dry contact or a contact to ground This device features 16 discrete alarm inputs —...
Analog Alarms The NetGuardian's analog alarm inputs measure continuous ranges of voltage or current. Analog alarms are typically used to monitor battery voltage, charging current, temperature, humidity, wind speed, or other continuously changing conditions. The measurement range of the analog channels is -90 to +90 VDC or 4 to 20 mA.
Note: Each jumper inserts a 250-ohm shunt resistor across the input. This must be taken into account when defining the analog input reference scale. Jumper installed for current Current Analog 4 to 20 mA Jumper Analog 250 Ohm Channel Current Source Shunt Input Transducer...
NetGuardian Front Panel Fig. 6.1 NetGuardian 216 G4 Front panel connections Status Description Flashing Red New alarm Alarm Solid Red Standing alarm acknowledged Error Flashing Red System error Flashing Green Data transmitted on PRI Serial Primary Flashing Red Data recieved on PRI Serial...
D-Wire External Sensors The ports on your NetGuardian labeled D-Wire Sensors support up to 32 total sensors (if multiple D- wire ports are present). Your NetGuardian powers and communicates with your D-Wire sensors via simple RJ-11 connections. You can chain 16 sensors to each D-Wire port on the NetGuardian, but not exceeding 32 D-wire sensors between all of the ports.
Fig. 5.13 Quick Start: How to Connect to the NetGuardian Most NetGuardian users find it easiest to give the unit an IP address, subnet and gateway through the front craft port (TTY interface) to start. Once these settings are saved and you reboot the unit, you can access it over LAN to do the rest of your databasing via the Web Browser interface.
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Note: The following images display the setup process done in Windows XP. The following steps will occur the first time any DPS USB equipment is used on this PC. If you've used a different DPS USB device before and have installed the DPS USB drivers, then skip to Step When you first connect the NetGuardian to your PC via USB, a "Found New Hardware"...
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4. Select "Search for the best driver in these locations." 5. Insert NetGuardian Resource Disc (CD) into your PC. 6. Click "Browse" 7. Select the "Driver" folder of your NetGuardian Resource Disc Disc (CD) and click "OK" The following message will confirm installation of a new "USB Communications Port" 8.
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9. Right-click the "My Computer" icon on your desktop, then click "Manage" 10.Click "Device Manager" in the left pane.
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11.Expand the "Ports (COM & LPT)" section in the right pane. Look for "USB Communications Port (COMx)". Note the number of the COM port ("COM3" in the example above). Now that you know which COM port to use, it's time to launch HyperTerminal (or other terminal software): 12.Click on the Start menu >...
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• Flow control: None are using the cable provided. Additional cables Once connected, you will see a blank, white can be ordered from DPS Telecom. HyperTerminal screen. Press Enter to activate the configuration menu. 17. The NetGuardian's main menu will appear.
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Now you're ready to do the rest of your configuration via LAN. Plug the NetGuardian into your LAN and see the "Logging On to the NetGuardian" section to continue databasing using the Web Browser..via LAN Fig. 7.1 Connection through Ethernet port To connect to the NetGuardian via LAN, all you need is the unit's IP address (Default IP address is 192.168.1.100).
6. Provision the NetGuardian with the appropriate information, then change your computer's IP address and subnet mask back to their original settings. Now you're ready to do the rest of your configuration via LAN. Plug your LAN cable into the NetGuardian and see Section 9, "Logging On to the NetGuardian"...
Configure Serial Port via TTY Fig. 8.2 Serial port configuration 1. To enter configuration setting for the Serial Port, login to the TTY interface and press C)onfig > pr(I) maryPort. 2. Press the hot keys to toggle through the following options. (* Indicates default settings:) NOTE: Default settings may not reflect the primary interface that shipped in the unit.
Set DCP Parameters Fig. 8.4 Setting DCP Parameters 1. Login to the TTY interface and press C)onfig > D)CP. 2. Set the DCP Address (Unit ID). 3. Set the DCP listening type (toggle through the options). Choose over serial, over LAN*, or disabled. Note: If not using DCP to communicate with a DPS master, set the address to 0 and disable listening.
NetGuardian Web Browser The NetGuardian features a built-in Web Browser Interface that allows you to manage alarms and configure the unit through the Internet or your Intranet. You can quickly set up alarm point descriptions, view alarm status, issue controls, configure paging information, and more.
9.1.1 Changing the Default Password The password can be configured from the Provisioning > User Profiles screen. The minimum password length is four characters; however, DPS recommends setting the minimum password length to at least five characters. Use the following steps to change the logon password: 1.
RADIUS (Remote Authentication Dial In User Service) is an industry-standard way to manage logins to many different types of equipment in one central location. The NetGuardian 216 G4 connects to your central RADIUS server. Every time a device receives a login attempt (usually a username & password), it requests an authentication from the RADIUS server.
NetGuardian - Quick Turn Up The next 4 sections of this manual will walk you through some of the most common tasks for using the NetGuardian. You will learn how to send email notifications, and send SNMP traps to your alarm master - all using the Web browser.
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4. At the Schedule screen, you'll select the exact days/times you want to receive email notifications. You can set 2 schedules per notification. For example, you may want to receive notifications at certain times during the week, and at different hours on the weekend. Use the check boxes to select the days of the week, and select the time from the drop down menus.
10.1.1 How to Send SNMP Traps 1. Click on the SNMP button in the Provisioning menu. Enter the SNMP GET and SNMP SET community strings for your network, then click Save. The typical SNMP SET and GET community strings for network devices is "public". As an added security measure, we've made our default "dps_public".
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4. At the SNMP Notification screen, you'll enter your network's SNMP settings. Enter the IP address of your SNMP Trap Server. Enter the Trap Port Number (usually 162) and the Trap Community password. Click Save and Next. Fig. 10.9 5. At the Schedule screen, you'll select the exact days/times you want to receive SNMP notifications. You can set 2 schedules per notification.
10.2 How to Send Text Messages to your Cellphone The optional 33.6K internal modem provides full support for alphanumeric paging, so you can automatically send detailed notifications and instructions to alphanumeric pagers, cell phones, and PDAs. 1. Click on the Notifications button in the Provisioning menu. You can setup as many as 8 different notifications. Begin the setup "wizard"...
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3. At the Alpha Notification screen, you'll enter your notification settings. Enter the Phone number to call for your alphanumeric pager. Enter a PIN (Personal Identification Number) for TAP terminal Authentication. Click Next. <%HOWTO%>16 Carrier TAP # Verizon 866-823-0501 AT&T 800-909-4602 Sprint PCS 1-888-866-1727...
Provisioning Menu Field Descriptions NetGuardian configuration is performed from the Provisioning menus, the menu options in green on the left-side of the web interface. The following pages provide a brief description of the options available in each menu. Saving Configuration Changes to the NetGuardian: At the bottom of each screen you access from the Provisioning Menu, you will see a Save button.
11.1 System From the Provisioning > System menu, you will configure and edit the global system, call, T/Mon and control settings for the NetGuardian. Fig. 11.2 The Provisioning > System menu...
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Global System Settings Name A name for this NetGuardian unit. {Optional field) Location The location of this NetGuardian unit. {Optional field) Contact telephone number for the person responsible for this NetGuardian Contact unit. {Optional field) Disable Telnet Disables incoming telnet connections. DCP Responder Settings (For use with T/Mon) DCP Unit ID / User-definable ID number for the target unit (DCP Address) and desired...
11.2 User Profiles Clicking User Profiles gives you access to modify the default username and password, and to edit the administrator profile and create up to 9 additional unique user profiles, each with different access rights to the NetGuardian's web interface. Fig.
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User Profile Check all Enables all Access Rights Edit logon profiles Enables the user to add/modify user profiles and password information. View monitor pages Allows the user to access Monitor menu options. Send relay Allows the user to send commands to operate the device's control relays. commands TTY access (access Grants the user access to the unit via TTY interface (via craft or telnet).
11.3 Ethernet The Edit > Ethernet menu allows you to define and configure Ethernet settings. Fig. 11.5 The Provisioning > Ethernet menu Ethernet Settings MAC Address Hardware address of the NetGuardian. (Not editable - For reference only.) Used only for web browsing. Example: If you don't want to remember this NetGuardian's IP address, you can type in a name is this field, such as NG16.
11.4 Serial Ports The Provisioning > Serial Port menu allows you to change settings depending on the port type of your NetGuardian. From this menu, you can select a mode of operation and enable reach-through serial port functionality. Fig. 11.6 The Provisioning > Serial Ports menu Location A reminder that your primary serial port is located on the back of the NetGuardian chassis.
11.5 SNMP The Provisioning > SNMP menu allows you to define and configure the SNMP settings. Fig. 11.7 SNMP Menu Global Settings Get Community Community name for SNMP requests. Set Community Community name for SNMP SET requests. This field defines how the NetGuardian unit may be accessed via SNMP. This can be set to the following: ·...
11.6 Notifications From the initial Provisioning > Notifications menu, you will see which of the 8 notifications are enabled, their server, and schedule. Click on the Edit link for one of the notifications to begin configuration. Once you've chosen which notification you want to setup, check the Enable Notification to turn it "on." Then choose a notification method, either email, SNMP, relay group, or alpha.
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Password Password for the account being used. Note: If you want to send authenticated emails, click the appropriate radio button. If you enable POP authentication, you will have to enter the relevant authentication information the fields below. SNMP Notification Fields Fig.
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Relay Group Fig. 11.13 Editing Relay Group settings Alpha Pager Notification Determines whether the alarm will cause the relay to stay on Operation Type (Latching) or toggled (Momentary). Active Relays Relays that will be operated on alarm.
Alpha Pager Notification (NetGuardian V16 G2 only) Fig. 11.14 Editing Alpha Pager settings Alpha Pager Notification Phone number to call Phone number to send the notification. Personal Identification Number for TAP terminal Authentication. 11.6.2 Schedule The notifications scheduling menu is where you will tell the NetGuardian exactly which days and times you want to receive alarm notifications.
11.7 Alarms Discrete alarms are configured from the Provisioning > Alarms menu. Descriptions for the alarm points, polarity (normal or reversed) and notification type(s) are defined from this menu. You also have the option to use Basic or Advanced configuration methods, explained in this section. Fig.
11.8 Controls The NetGuardian's 2-18 control relays can be configured in the Provisioning > Controls menu. You can enter your own description for these relays and designate them to a notification device(s). Fig. 11.17 The Provisioning > Controls screen Basic Controls Configuration ID number for the control relay.
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_OR D1.3-5 is logically equivalent to (1.3 || 1.4 || 1.5) _AN D 1.3-5 D2.6 _OR D3.7 is logically equivalent to ((1.3 && 1.4 && 1.5 && 2.6) || 3.7) _OR D01.03-05 D02.06 _AN D02.07 D03.10.-12 is logically equivalent to ((1.3 || 1.4 || 1.5 || 2.6&& (2.7 &&...
11.9 Analogs The NetGuardian can have up to 6 analog channels. The 5th and 6th channels are dedicated to monitoring the power input (channel is not used if build option was not selected). These channels support the entire range of power inputs that the NetGuardian can support. Channels 1-4 are user- definable.
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Basic Analog Configuration Analog ID number. Enab Check this box to enable the analog. Description User-definable description for the analog channel. Check which notification device(s), 1 through 8, you want to send alarm Notification Devices notifications for that alarm point. Advanced Analog Configuration (Details>>) The amount of time, in minutes (min) or seconds (s), between each log of Record Freq...
11.10 Sensors The NetGuardian supports up to 16/32 daisy-chained D-Wire sensors via its D-Wire input port(s). Sensors connected to the NetGuardian will appear on the NetGuardian's web interface. The background color of the ROM field informs the user of the sensor's configuration state. Also the NetGuardian's first D-Wire sensor used to monitor the internal temperature.
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Basic Sensor Configuration Rediscover Button forces the RTU to re-auto detect sensors. Sensor ID number. The ID number found on the sticker of the temperature sensor node. Your NetGuardian will automatically detect the sensor ID when you plug a sensor into the unit.
11.11 Ping Targets The Provisioning > Ping Targets menu allows you to configure the Description, IP Address, and Notification Devices for each of your 32 ping targets. Fig. 11.22 The Provisioning > Ping Targets menu Provisioning Ping Targets ID number for the ping target. Enab Check this box to enable the ping target.
11.12 System Alarms See "Display Mapping" in the Reference Section for a complete description of system alarms. Fig. 11.23 The Provisioning > System Alarms menu Editing System Alarms Pnt (Point) The system alarm point number Description Non-editable description for this System (housekeeping) Alarm. Silence Check this box to choose to silence this alarm.
11.13 Timers The Timers are user-definable, and allow you to choose the intervals between automatic refreshing of the unit's web browser interface. Enter the amount of time, in seconds (sec) or minutes (m), in the value field and click Save. Fig.
11.14 Date and Time Fig. 11.25 The Provisioning > Date and Time menu Unit Time Date Set today's date. Time Set the current time. Automatic Time Adjustment (NTP) Enable NTP Check this box to enable Network Time Protocol. Enter the NTP server's IP address or host name, then click Sync. NTP Server Address or Host Example: us.pool.ntp.org.
Monitoring via the Web Browser 12.1 Alarms This selection provides the status of the base alarms by indicating if an alarm has been triggered. Under the State column, the status will appear in red if an alarm has been activated. The status will be displayed in green when the alarm condition is not present.
12.2 Controls Use the following rules to operate the NetGuardian's control: 1. Select Controls from the Monitor menu. 2. Under the State field, you can see the current condition of the control. 3. To issue the control, click on a command (OPR - operate, RLS - release, or MOM - momentary) Fig.
12.3 Analogs The Monitor > Analogs screen provides a description of each analog channel, the current reading, the units being read, and alarm conditions (major under, minor under, major over, minor over) according to your temperature settings. If configured under Provisioning > Analogs, your analog values will be displayed as a graphical gauge.
12.4 Sensors This selection provides the status of the system's analog channels by indicating if an alarm has been triggered. The Monitor > Sensors screen provides a description of each analog channel, the current reading, the units being read, and alarm conditions (major under, minor under, major over, minor over) according to your temperature settings.
12.5 Ping Targets Ping Targets can be viewed by going to Monitor > Ping Targets. Here you can view the state (either Clear or Alarm) for each of your configured Ping Targets. Up to 32 ping targets may be configured. Fig.
Fig. 12.7 View the status of System Alarms from the Monitor > System Alarms menu. 12.7 Graph The Graph section of the monitor menu lets you build a graph of past sensor measurements, which gives you a visual indication of data over time and points out trending values. To create your Graph, specify the Channel (Analogs 1-6 or Sensors 1-16), Group Interval (1-120 minutes, hours, days, or weeks), the Group Function (Average, Min, Max), and Start &...
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Your graph will appear on the next screen. This graph is Adobe Flash-based and allows you to mouse over the lines to quickly view measurements (date, time, and value) within their context of the overall graphing trend. Below the graph is a full textual list of all indexed points with their dates and values. Fig.
12.8 Event Log In Monitor > Event Log, you can view a log of alarm events since the unit has booted up. Each entry in the log will have a date, time, display, point, status, and description. Display and point represent where the alarm is on the NetGuardian's Display Map.
Device Access Descriptions The Device Access options, listed in pink on the left side of the web interface, provide options for generating reports, updating the NetGuardian's firmware, and rebooting the unit. Click any of the options under Device Access to perform the desired action. Fig.
Firmware Upgrade To access the Firmware Load screen, click on the Provisioning > System menu. At the bottom of this screen, click the Restore Configuration link located in the System Controls section. Fig. 14.1 To upload firmware, click on Upload on the top right corner of the web interface At the Firmware Load screen, simply browse for the firmware update you've downloaded from www.dpstele.com and click Load.
Front and Back Panel LED Fig. 15.1 Front panel LEDs Status Description Flashing Red New alarm Alarm Solid Red Standing alarm acknowledged Error Flashing Red System error Flashing Green Data transmitted on PRI Serial Primary Flashing Red Data recieved on PRI Serial Solid Green Power supply OK Power...
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Analog 4 Major Over Control 41-48 Value 49-64 Analog 5 Minor Under Analog 5 Minor Over Analog 5 Major Under Analog 5 Major Over Control 9-16 Value 17-32 Display 5 Analog 6 Minor Under Analog 6 Minor Over Analog 6 Major Under Analog 6 Major Over Control 41-48...
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Display Description Port Address Point Digital sensor 3 Minor Under Digital sensor 3 Minor Over Digital sensor 3 Major Under Digital sensor 3 Major Over Digital sensor 3 Sensor not detected Control 9-16 Value 17-32 Display 7 Digital sensor 4 Minor Under Digital sensor 4 Minor Over Digital sensor 4 Major Under Digital sensor 4 Major Over...
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Display Description Port Address Point Digital sensor 9 Minor Under Digital sensor 9 Minor Over Digital sensor 9 Major Under Digital sensor 9 Major Over Digital sensor 9 Sensor not detected Control 9-16 Value 17-32 Display 10 Digital sensor 10 Minor Under Digital sensor 10 Minor Over Digital sensor 10 Major Under Digital sensor 10 Major Over...
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Display Description Port Address Point Digital sensor 15 Minor Under Digital sensor 15 Minor Over Digital sensor 15 Major Under Digital sensor 15 Major Over Digital sensor 15 Sensor not detected Control 9-16 Value 17-32 Display 13 Digital sensor 16 Minor Under Digital sensor 16 Minor Over Digital sensor 16 Major Under Digital sensor 16 Major Over...
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Display Description Port Address Point Digital sensor 21 Minor Under Digital sensor 21 Minor Over Digital sensor 21 Major Under Digital sensor 21 Major Over Digital sensor 21 Sensor not detected Control 9-16 Value 17-32 Display 16 Digital sensor 22 Minor Under Digital sensor 22 Minor Over Digital sensor 22 Major Under Digital sensor 22 Major Over...
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Display Description Port Address Point Digital sensor 27 Minor Under Digital sensor 27 Minor Over Digital sensor 27 Major Under Digital sensor 27 Major Over Digital sensor 27 Sensor not detected Control 9-16 Value 17-32 Display 19 Digital sensor 28 Minor Under Digital sensor 28 Minor Over Digital sensor 28 Major Under Digital sensor 28 Major Over...
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Displa Points Alarm Point Description Solution The internal NVRAM may be Login to the NetGuardian's web Default damaged. The unit is using default browser and configure the unit. configuration configuration settings. Power cycle to see is the alarm clears. The NetGuardian is configured to Check if unit can ping T/Mon or DCP poller listen for DCP polls but has not...
System Alarms Display Map 16.2 SNMP Manager Functions The SNMP Manager allows the user to view alarm status, set date/time, issue controls, and perform a resync. The display and tables below outline the MIB object identifiers. Table 14.2 begins with dpsRTU; however, the MIB object identifier tree has several levels above it.
Tbl. B3 (.3) Tbl. B6 (.6) Analog Tbl. B5 (.5) AlarmEntry ControlGrid points Channels points ControlGrid Channel Entry AlarmEntry (1.3.6.1.4.1.2682.1.2.3) (1.3.6.1.4.1.2682.1.4.6.1) (1.3.6.4.1.2682.1.2.5.1) Port (.1) Channel Number (.1) Aport (.1) Address (.2) Enabled (.2) AAddress (.2) Display (.3) Description (.3) ADisplay (.3) Point (.4) Value (.4) APoint (.4)
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SNMP Header Description Version Public Request Trap Request 1.3.6.1.4.1.2682.1.4 Enterprise Agent 126.10.230.181 address Enterprise Specific Generic Trap 8001 Specific Trap 617077 Time stamp 1.3.7.1.2.1.1.1.0 Object NetGuardian v1.0K Value 1.3.6.1.2.1.1.6.0 Object 1-800-622-3314 Value 1.3.6.1.4.1.2682.1.4.4.1.0 Object 01-02-1995 05:08:27.760 Value 1.3.6.1.4.1.2682.1.4.5.1.1.99.1.1 Object Value 1.3.6.1.4.1.2682.1.4.5.1.2.99.1.1 Object Value...
Frequently Asked Questions Here are answers to some common questions from NetGuardian users. The latest FAQs can be found on the NetGuardian support web page, http://www.dpstele.com. If you have a question about the NetGuardian, please call us at (559) 454-1600 or e-mail us at support@dpstele.com.
A. The NetGuardian begins sending traps as soon as the SNMP managers are defined. The NetGuardian MIB can be found on the DPS Telecom website. The MIB should be compiled on your SNMP manager. (Note: MIB versions may change in the future.) The unit supports 2 SNMP managers, which are configured by entering its IP address in the Trap Address field of Ethernet Port Setup.
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SNMP manager? A. The control relays are operated by issuing the appropriate set commands, which are contained in the DPS Telecom MIB. Q. How can I associate descriptive information with a point for the RTU granular traps? A. The NetGuardian alarm point descriptions are individually defined using the Web Browser.
Please have your user manual and hardware serial number ready. 3. Have access to troubled equipment. Please be at or near your equipment when you call DPS Telecom Technical Support. This will help us solve your problem more efficiently.
DPS Telecom which arise out of or are related to the non-fulfillment of any covenant or obligation of End User in connection with this Agreement.
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Warranty DPS Telecom warrants, to the original purchaser only, that its products a) substantially conform to DPS' published specifications and b) are substantially free from defects in material and workmanship. This warranty expires two years from the date of product delivery with respect to hardware and ninety days from the date of product delivery with respect to software.
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Free Tech Support is Only a Click Away Need help with your alarm monitoring? DPS Information Services are ready to serve you … in your email or over the Web! www.DpsTelecom.com Free Tech Support in Your Email: The Protocol Alarm Monitoring Ezine The Protocol Alarm Monitoring Ezine is your free email tech support alert, delivered directly to your in-box every two weeks.
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