Related Manuals for DPS Telecom NetGuardian 480 G3
Summary of Contents for DPS Telecom NetGuardian 480 G3
- Page 1 NetGuardian 480/432 G3 & G4 USER MANUAL D-PK-NG480 D-PK-NG432 Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs. April 22, 2019 D-UM-NG480/NG432 Firmware Version 2.0N...
- Page 2 Notice The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this...
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Page 3: Table Of Contents
Serial Connection Alarm and Control Relay Connectors 6.4.1 NetGuardian 432 G3 Pinouts 6.4.2 NetGuardian 432 G4 Pinouts 6.4.3 NetGuardian 480 G3 Pinouts 6.4.4 NetGuardian 480 G4 Pinouts Discrete Alarms Optional 66 Block Connector D-Wire Sensor Input (analogs) 6.7.1 Analog Step Sizes Quick Start: How to Connect to the NetGuardian ...via Craft Port (using TTY Interface) - Page 4 10.7 Notifications 10.7.1 Notification Settings 10.7.2 Schedule 10.8 Alarms 10.9 Controls 10.9.1 Derived Controls 10.9.2 Derived Expansion Controls 10.10 Sensors 10.11 Ping Targets 10.12 Modbus Devices 10.13 Modbus Registers 10.14 System Alarms 10.15 Timers 10.16 Date and Time Monitoring via the Web Browser 11.1 Alarms 11.2...
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Page 5: Netguardian 480/432 Overview
PBXs and many other devices. SNMP or T/Mon The NetGuardian can report alarms to any SNMP manager or to the DPS Telecom T/Mon Remote Alarm Monitoring System. The NetGuardian can also report via SNMP and DCPx concurrently to the T/Mon. -
Page 6: Specifications
Specifications Discrete Alarm Inputs: 80 (NetGuardian 480) or 32 (NetGuardian 432) Temperature Sensors: Support for up to 32 D-Wire Sensors (see below) Sensor Thresholds: 4 per sensor Digital Sensor Inputs: 1 (up to 16 total daisy-chained sensors) Control Relays: 4 Form C Maximum Voltage: 60 VDC / 120 VAC Maximum Current:... -
Page 7: Shipping List
Please make sure all of the following items are included with your NetGuardian. If parts are missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at 1-800-622-3314. NetGuardian... -
Page 8: Optional Shipping Items - Available By Request
Alternate Rack Screws Pads 2-000-80750-03 2-015-00030-00 3/4-Amp GMT Fuses RIA Power Connectors 2-741-00750-00 (Included on non-WAGO, RIA Builds) 2-820-00862-02 4-Pin Locking WAGO Connector 4-Pin Serial Connector (202 Option Only) (Included on WAGO Builds) 2-820-00814-02 2-802-04037-00 Hex Nut (Ships mounted on grounding lug) 2-002-01024-00 Optional Shipping Items - Available by Request +24V Wall Transformer... -
Page 9: Installation
Installation Tools Needed To install the NetGuardian 480, you'll need the following tools: Phillips No. 2 Screwdriver Small Standard No. 2 Screwdriver PC with terminal emulator, such as HyperTerminal Mounting The NetGuardian 480 can be flush or rear-mounted The NetGuardian 480 mounts in a 19" rack or a 23" rack using the provided rack ears for each size. Two rack ear locations are provided. -
Page 10: Netguardian Front Panel
NetGuardian Front Panel NetGuardian 432 G3 NetGuardian 432 G4 NetGuardian 480 G3 NetGuardian 480 G4... -
Page 11: Netguardian Back Panel
NetGuardian Back Panel NetGuardian 432 G3 back panel connections NetGuardian 432 G4 back panel connections NetGuardian 480 G3 back panel connections NetGuardian 480 G4 back panel connections... -
Page 12: Power Connection
Power Connection The NetGuardian uses single or dual (Optional) power inputs, powered through two barrier plug power connectors. NetGuardian Power Terminals and Fuses To connect the NetGuardian to a power supply, follow these steps: 1. Always use safe power practices when making power connections. Be sure to remove fuses from the fuse distribution panel, as well as the back of the NetGuardian, before making your power connections. -
Page 13: Lan Connection
LAN Connection To connect the NetGuardian to the LAN, insert a standard RJ45 Ethernet cable into the 10/100BaseT Ethernet port on the back of the unit. If the LAN connection is OK, the LNK LED will light SOLID GREEN. Serial Connection The NetGuardian has 4 build options for it's serial / dialup port. -
Page 14: Alarm And Control Relay Connectors
Alarm and Control Relay Connectors 6.4.1 NetGuardian 432 G3 Pinouts NetGuardian 432 G3 Alarm and Relay Connectors The connectors for discrete alarms and control relays is the 50-pin connector on the NetGuardian 's back panel. NetGuardian 432 G3 Amphenol pinout. -
Page 15: Netguardian 432 G4 Pinouts
6.4.2 NetGuardian 432 G4 Pinouts NetGuardian 432 G4 Alarm and Relay Connectors NetGuardian 432 G4 Amphenol pinouts. -
Page 16: Netguardian 480 G3 Pinouts
6.4.3 NetGuardian 480 G3 Pinouts NetGuardian 480 G3 Alarm and Relay Connectors The connectors for discrete alarms and control relays are the two 50-pin connectors on the NetGuardian 's back panel. NetGuardian 480 G3 Amphenol pinout. -
Page 17: Netguardian 480 G4 Pinouts
6.4.4 NetGuardian 480 G4 Pinouts NetGuardian 480 G4 Alarm and Relay Connectors NetGuardian 480 G4 Amphenol pinouts. Discrete Alarms To generate an alarm, tie the ALM pin to the RTN pin. -
Page 18: Optional 66 Block Connector
Note: The 66 Block supports termination of 22 - 26 AWG (0.81 - 0.41mm) solid insulated cable or 18-19 AWG (1.02 - 0.91mm) solid stripped cable. DPS recommends using 24 AWG wire (solid). NetGuardian 480 G3 66 block connections for discretes 49-80 and control relays... -
Page 19: D-Wire Sensor Input (Analogs)
D-Wire Sensor Input (analogs) The port on your NetGuardian labeled "D-Wire" supports up the connection of up to 16 chained D-Wire analog sensors. The NetGuardian powers and communicates with your D-Wire sensors via straight- through RJ-11 cables. Connecting D-Wire Sensors Using a 6P4C, straight-through RJ-11 cable, connect the D-Wire sensor port on the NetGuardian to the In jack on a D-Wire sensor. -
Page 20: Quick Start: How To Connect To The Netguardian
Quick Start: How to Connect to the NetGuardian Most NetGuardian users find it easiest to give the unit an IP address, subnet and gateway through the front USB craft port (TTY interface) to start. Once these settings are saved and you reboot the unit, you can access it over LAN to do the rest of your databasing via the Web Browser interface. - Page 21 When you first connect the NetGuardian to your PC via USB, a "Found New Hardware" message will appear: 1. Click the "Found New Hardware" message/icon to launch the "Found New Hardware Wizard". 2. Select "Install from a list or specific location (Advanced)" 3.
- Page 22 6. Click "Browse" 7. Select the "Driver" folder of your NetGuardian Resource Disc (CD) and click "OK" The following message will confirm installation of a new "USB Communications Port" 8. Click "Finish" to close the Wizard. Now that the driver has been installed, a new COM port is being emulated on your PC. Before using hyperterminal, you must confirm the identity of that new COM port (COM1, COM2, COM3...) in the Windows Device Manager.
- Page 23 9. Right-click the "My Computer" icon on your desktop, then click "Manage" 10.Click "Device Manager" in the left pane.
- Page 24 11.Expand the "Ports (COM & LPT)" section in the right pane. Look for "USB Communications Port (COMx)". Note the number of the COM port ("COM3" in the example above). Now that you know which COM port to use, it's time to launch HyperTerminal (or other terminal software): 12.Click on the Start menu >...
- Page 25 • Flow control: None are using the cable provided. Additional cables Once connected, you will see a blank, white can be ordered from DPS Telecom. HyperTerminal screen. Press Enter to activate the configuration menu. 17. The NetGuardian 's main menu will appear.
- Page 26 Now you're ready to do the rest of your configuration via LAN. Plug the NetGuardian into your LAN and see the "Logging On to the NetGuardian " section to continue databasing using the Web Browser. NOTE: Hold down push button for 20 seconds to bypass TTY login..via LAN Connection through Ethernet port To connect to the NetGuardian via LAN, all you need is the unit's IP address (Default IP...
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Page 27: Tty Interface
changes. 5. Once the IP address and subnet mask of your computer coincide with the unit, you can access the NetGuardian via a Telnet session or via Web browser by using the unit's default IP address of 192.168.1.100. 6. Provision the NetGuardian with the appropriate information, then change your computer's IP address and subnet mask back to their original settings. -
Page 28: Configure Serial Port Via Tty
Configure Serial Port via TTY 1. To enter configuration setting for the Serial Port, login to the TTY interface and press C)onfig > s(E)rial. 2. Press the hot keys to toggle through the following options. (* Indicates default settings:) NOTE: Default settings may not reflect the primary interface that shipped in the unit. ·... -
Page 29: Quick Turn Up
Quick Turn Up The next sections of this manual will walk you through some of the most common tasks for using the NetGuardian. You will learn how to send email notifications, and send SNMP traps to your alarm master - all using the Web browser. - Page 30 5. If you chose to test the email notification you've just setup, you will prompted with a pop up . Click OK to send a test email alarm notification. Confirm all your settings by checking your email to see if you've received it. NOTE: This test only means that your notification settings are correct, but you still need to assign the notification to an alarm point.
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Page 31: How To Send Snmp Traps
How to Send SNMP Traps 1. Click on the SNMP button in the Provisioning menu. Enter the SNMP GET and SNMP SET community strings for your network, then click Save. The typical SNMP SET and GET community strings for network devices is "public". - Page 32 4. At the Schedule screen, you'll select the exact days/times you want to receive SNMP notifications. You can set 2 schedules per notification. For example, you may want to receive notifications at certain times during the week, and at different hours on the weekend. Use the check boxes to select the days of the week, and select the time from the drop down menus.
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Page 33: Provisioning Menu Field Descriptions
Provisioning Menu Field Descriptions NetGuardian configuration is performed from the Provisioning menus, the menu options in green on the left-side of the web interface. The following pages provide a brief description of the options available in each menu. Saving Configuration Changes to the NetGuardian: At the bottom of each screen you access from the Provisioning Menu, you will see a Save button. -
Page 34: System
10.1 System From the Provisioning > System menu, you will configure and edit the global system, call, T/Mon and control settings for the NetGuardian. The Provisioning > System menu Global System Settings Name A name for this NetGuardian unit. {Optional field) Location The location of this NetGuardian unit. -
Page 35: User Profiles
10.2 User Profiles Clicking User Profiles gives you access to modify the default username and password, and to edit the administrator profile and create up to 9 additional unique user profiles, each with different access rights to the NetGuardian 480's web interface. -
Page 36: Ethernet
10.3 Ethernet The Edit > Ethernet menu allows you to define and configure Ethernet settings. The Provisioning > Ethernet menu Ethernet Settings MAC Address Hardware address of the NetGuardian. (Not editable - For reference only.) Used only for web browsing. Example: If you don't want to remember this NetGuardian's IP address, you can type in a name is this field, such as "MyNetGuardian". -
Page 37: Radius
10.4 RADIUS RADIUS (Remote Authentication Dial In User Service) is an industry-standard way to manage logins to many different types of equipment in one central location. The NetGuardian connects to your central RADIUS server. Every time a device receives a login attempt (usually a username & password), it requests an authentication from the RADIUS server. -
Page 38: Serial Port
10.5 Serial Port The Provisioning > Serial Port menu allows you to change settings depending on the port type of your NetGuardian. From this menu, you can select a mode of operation and enable reach-through serial port functionality. The Provisioning > Serial Ports menu Location Reminder that the primary serial port is located on the back of the NetGuardian chassis. -
Page 39: Snmp
10.6 SNMP The Provisioning > SNMP menu allows you to define and configure the SNMP settings. SNMP Menu Global Settings Get Community Community name for SNMP requests. Set Community Community name for SNMP SET requests. This field defines how the NetGuardian may be accessed via SNMP. This can be set to the following: Read and Write ·... -
Page 40: Notifications
10.7 Notifications From the initial Provisioning > Notifications menu, you will see which of the notifications are enabled, their server, and schedule. Click on the Edit link for one of the notifications to begin configuration. Once you've chosen which notification you want to setup, check the Enable Notification to turn it "on." Then choose a notification method, either email, SNMP, voice call, or TRIP Dialup (T/Mon). -
Page 41: 10.7.2 Schedule
SNMP Notification Fields Editing SNMP notification settings SNMP Notification SNMP Trap Server IP The SNMP trap manager's IP address. The SNMP port (UDP port) set by the SNMP trap manager to receive Trap Port No. traps, usually set to 162. Trap Community Community name for SNMP TRAP requests. -
Page 42: Alarms
10.8 Alarms Discrete alarms are configured from the Provisioning > Alarms and Provisioning > Exp. Alarms menus. Descriptions for the alarm points, polarity (normal or reversed) and notification type(s) are defined from this menu. You also have the option to use Basic or Advanced configuration methods, explained in this section. The Provisioning >... -
Page 43: Controls
10.9 Controls The NetGuardian control relays can be configured in the Provisioning > Controls and Provisioning Exp. Controls menus. You can enter your own description for these relays and designate them to a notification device(s). The Provisioning > Exp. Controls screen Basic Controls Configuration ID number for the control relay. -
Page 44: 10.9.1 Derived Controls
10.9.1 Derived Controls The NetGuardian's derived controls can be configured in the Edit > Controls screen. Each control can be configured for derived control. Click on Detail to show the derived controls setting. Enter in a derived control equation into the Derived Description field. -
Page 45: 10.9.2 Derived Expansion Controls
_AN D1.3-5D2.6_OR.7D3.10.12 is logically equivalent to ((1.3 && 1.4 && 1.5 && 2.6 ) || 2.7 || 3.10 || 3.12)) 10.9.2 Derived Expansion Controls Derived expansion controls have the same functionality as derived controls. They are used for the expansion unit such as the NetGuardian E16 DX G2. -
Page 46: Sensors
10.10 Sensors D-Wire Sensors The NetGuardian supports up to 16 daisy-chained D-Wire sensors via its D-Wire input. Sensors connected to the NetGuardian will appear on the web interface. The background color of the ROM field informs the user of the sensor's configuration state. - Page 47 Advanced Sensor Configuration (Details>>) The amount of time, in minutes (min) or seconds (s), between each recorded sensor Record Freq value. The amount (in native units) that the channel needs to go above or below a threshold Deadband in order to cause an alarm. Qual Time (Qualification The length of time that must pass, without interruption, in order for the condition to be Time)
- Page 48 Valid operations: + Addition - Subtraction * Multiplication / Division > Greater than < Less than | Conditional Halt 1. Division is NOT executed if the denominator's absolute value is less than 1! 2. An equation is evaluated until it reaches the Conditional Halt. If the running value at that point is zero, then the evaluation stops, otherwise the evaluation continues as a new equation.
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Page 49: Ping Targets
10.11 Ping Targets The Provisioning > Ping Targets menu allows you to configure the Description, IP Address, and Notification Devices for each of your ping targets. The Provisioning > Ping Targets menu Provisioning Ping Targets ID number for the ping target. Enab Check this box to enable the ping target. -
Page 50: Modbus Devices
10.12 Modbus Devices The Provisioning > Modbus Devices... - Page 51 Global Settings Modbus Poll Delay Delay between Modbus polls in milliseconds. Modbus Poll Time duration before the Modbus repsonse time fails in seconds. Timeout Send Notification This option is used to send a notification whenever a Modbus register is polled. of every register If the poll delay is too low this may cause some notifications to be lost.
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Page 52: Modbus Registers
10.13 Modbus Registers The Provisioning > Modbus Registers... - Page 53 Basic Configuration Modbus register ID Modbus Device Modbus device settings used when polling. Description User0definable description for the Modbus register. Notifications Check which notification device(s), 1 through 8, you want to send alarm notifications for that Modbus register. Details Function Code Modbus function code to use when polling device Event Qualification Qual.
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Page 54: System Alarms
10.14 System Alarms See "Display Mapping" in the Reference Section for a complete description of system alarms. The Provisioning > System Alarms menu Editing System Alarms Pnt (Point) The system alarm point number Description Non-editable description for this System (housekeeping) Alarm. Silence Check this box to choose to silence this alarm. -
Page 55: Date And Time
10.16 Date and Time The Provisioning > Date and Time menu Unit Time Date Set today's date. Time Set the current time. Automatic Time Adjustment (NTP) Enable NTP Check this box to enable Network Time Protocol. Enter the NTP server's IP address or host name, then click Sync. NTP Server Address or Host Name Example: us.pool.ntp.org. -
Page 56: Monitoring Via The Web Browser
Monitoring via the Web Browser 11.1 Alarms This selection provides the status of the base and expansion alarms by indicating if an alarm has been triggered. Under the State column, the status will appear in red if an alarm has been activated. The status will be displayed in green when the alarm condition is not present. -
Page 57: Controls
11.2 Controls Use the following rules to operate the NetGuardian's control: Select Controls (or Exp. Controls) from the Monitor menu. 2. Under the State field, you can see the current condition of the control. 3. To issue the control, click on a command (OPR - operate, RLS - release, or MOM - momentary) View and operate control relays from the Monitor >... -
Page 58: Sensors
11.3 Sensors This selection provides the status of the system's analog channels by indicating if an alarm has been triggered. The Monitor > Sensors screen provides a description of each analog channel, the current reading, the units being read, and alarm conditions (major under, minor under, major over, minor over) according to your temperature settings. If configured under Provisioning >... -
Page 59: Ping Targets
11.4 Ping Targets Ping Targets can be viewed by going to Monitor > Ping Targets. Here you can view the state (either Clear or Alarm) for each of your configured Ping Targets. View the status of Ping Targets from the Monitor > Ping Targets menu. -
Page 60: System Alarms
11.5 System Alarms System alarms are not-editable, housekeeping alarms that are programmed into NetGuardian. The Monitor > System Alarms screen provides the status of the system alarms by indicating if an alarm has been triggered. Under the State column, the status will appear in red if an alarm has been activated. The status will be displayed in green when the alarm condition is not present. -
Page 61: Graph
11.6 Graph The Graph section of the monitor menu lets you build a graph of past sensor measurements, which gives you a visual indication of data over time and points out trending values. To create your Graph, specify the Channel ( Sensors 1-32), Group Interval (1-120 minutes, hours, days, or weeks), the Group Function (Average, Min, Max), and Start &... - Page 62 Your graph will appear on the next screen. This graph is Adobe Flash-based and allows you to mouse over the lines to quickly view measurements (date, time, and value) within their context of the overall graphing trend. Below the graph is a full textual list of all indexed points with their dates and values. Specify your parameter values and build an interactive graph based on the alarm point history.
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Page 63: Device Access Descriptions
Device Access Descriptions The Device Access options, listed in pink on the left side of the web interface, provide options for generating reports, updating the NetGuardian's firmware, and rebooting the unit. Click any of the options under Device Access to perform the desired action. -
Page 64: Firmware Upgrade
Firmware Upgrade To access the Firmware Load screen, click on the Upload link in the top right corner. At the Firmware Load screen, simply browse for the firmware update you've downloaded from www.dpstele.com and click Load. Browse for downloaded firmware upgrade... -
Page 65: Reference Section
Reference Section 14.1 Front and Back Panel LEDs Front panel LEDs Status Description Blinking Green NetGuardian application running tatus Blinking Red Boot Loader is running Craft Flashing Green NG data transmit over craft port Flashing Red NG data receive over craft port Blinking Green Back-panel serial port transmit Serial... -
Page 66: Display Mapping
Display Description Port Address Point Discrete Alarms 1-32 Display 1 Discrete Alarms for NetGuardian 480 G3/G4 Only 33-64 Discrete Alarms 65-80 for NetGuardian 480 G3/G4 Only 1-16 Controls 1-4 17-20 Display 2 System Alarms 33-45 System Alarms 46-64 Display 3... - Page 67 Digital Temp Sensor 7 Minor Under Digital Temp Sensor 7 Minor Over Digital Temp Sensor 7 Major Under Display 10 Digital Temp Sensor 7 Major Over Digital Temp Sensor 7 - Sensor not detected Control 9-16 Value* 17-32 Digital Temp Sensor 8 Minor Under Digital Temp Sensor 8 Minor Over Digital Temp Sensor 8 Major Under Display 11...
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Page 68: System Alarms
Display Description Port Address Point Digital Temp Sensor 13 Minor Under Digital Temp Sensor 13 Minor Over Digital Temp Sensor 13 Major Under Display 16 Digital Temp Sensor 13 Major Over Digital Temp Sensor 13 - Sensor not detected Control 9-16 Value* 17-32... - Page 69 Display Points Alarm Point Description Solution K if BAC active) expected. Dynamic Not expected to occur. Call DPS Tech Support (559) 454-1600 memory full Notification 1 A notification 1 event, such as a page or Use RPT filter debug to help diagnose failed email, was unsuccessful.
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Page 70: Snmp Manager Functions
14.4 SNMP Manager Functions The SNMP Manager allows the user to view alarm status, set date/time, issue controls, and perform a resync. The display and tables below outline the MIB object identifiers. The table below begins with dpsRTU; however, the MIB object identifier tree has several levels above it. - Page 71 Tbl. B1 (O.)_OV_Traps Tbl. B2 (.1) Identity points Tbl. B3 (.2) DisplayGrid points points Ident _OV_vTraps (1.3.6.1.4.1.2682.1.2.1) DisplayEntry (1.3.6.1.4.1.2682.1.2.0) (1.3.6.1.4.1.2682.1.2.2.1) Manufacturer (.1) PointSet (.20) Port (.1) Model (.2) PointClr (.21) Address (.2) Firmware Version (.3) SumPSet (.101) Display (.3) DateTime (.4) SumPClr (.102) DispDesc (.4)* ResyncReq (.5)*...
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Page 72: Snmp Granular Trap Packets
14.5 SNMP Granular Trap Packets The tables below provide a list of the information contained in the SNMP Trap packets sent by the NetGuardian. SNMP Trap managers can use one of two methods to get alarm information: 1. Granular traps (not necessary to define point descriptions for the NetGuardian 480) OR 2. -
Page 73: Frequently Asked Questions
Frequently Asked Questions Here are answers to some common questions from NetGuardian users. The latest FAQs can be found on the NetGuardian support web page, http://www.dpstele.com. If you have a question about the NetGuardian, please call us at (559) 454-1600 or e-mail us at support@dpstele.com. -
Page 74: Technical Support
3. Have access to troubled equipment. Please be at or near your equipment when you call DPS Telecom Technical Support. This will help us solve your problem more efficiently. 4. Call during Customer Support hours. -
Page 76: End User License Agreement
DPS Telecom which arise out of or are related to the non-fulfillment of any covenant or obligation of End User in connection with this Agreement. - Page 79 Warranty DPS Telecom warrants, to the original purchaser only, that its products a) substantially conform to DPS' published specifications and b) are substantially free from defects in material and workmanship. This warranty expires two years from the date of product delivery with respect to hardware and ninety days from the date of product delivery with respect to software.
- Page 80 Free Tech Support is Only a Click Away Need help with your alarm monitoring? DPS Information Services are ready to serve you … in your email or over the Web! www.DpsTelecom.com Free Tech Support in Your Email: The Protocol Alarm Monitoring Ezine The Protocol Alarm Monitoring Ezine is your free email tech support alert, delivered directly to your in-box every two weeks.
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